Administrator Jobs

Are you looking for a fulfilling role where you can make a real difference? Are you organised and people orientated? We have an exciting opportunity at our Birmingham Centre to support us in connecting with our local community. Thrive is a national charity that uses gardening to change lives. We’re looking for a Community Engagement Officer who will strengthen our links within the local community, such that more people know about Thrive, understand what we do and access our programs.

Funded by the National Lottery Heritage Fund, we’re looking to significantly build on our fantastic work in Birmingham over the next two years. Working as a key part of the team at Thrive in Birmingham, the Community Engagement Officer will increase participation and strengthen our referral pathways through productive relationships. Such that engagement with our services is representative of the diversity within our locality. The successful candidate will have strong communication and organisational skills. We’re looking for a relational operator who can confidently facilitate visitors and work independently with a range of external partners.

to this post will be subject to a satisfactory Disclosure and Barring Service check.  Thrive complies fully with the DBS Code of Practice.  Having a criminal record will not necessarily prevent an individual from working for Thrive.

Closing date for applications: 17.00 on the 2nd May 2024. We will be reviewing applications as they come in, so early application is recommended.

Description:

• Closing Date: Thursday 2nd May
• Salary: £26,400
• Working Pattern: Full-time
• Contract: Permanent
• Job Location: Greenwich
• Interview date: Thursday 9th May
• Start date: ASAP
• Reporting to: Programme Manager

About the organisation

We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.

Our mission is to support students from under resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.

The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.

Why work at The Access Project

People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Programmes, Strategy & Impact, Volunteering, Fundraising & Communications and Operations to achieve our mission.

The vision of our people strategy is to enable and inspire all employees to achieve, grow, succeed and thrive. We regularly have opportunities for people to share their ideas in various working groups, generating strong teamwork across the organisation.

In the last year we engaged with staff across our organisation and co-created an Equality, Diversity and Inclusion vision and strategic objectives. Our work on this will develop throughout 2024 to ensure The Access Project can foster an equitable place to work.

We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they’re proud to tell people they work at The Access Project.

Our values

Empowerment

We support students and our people to develop the skills and knowledge to accomplish their goals.

Courage

We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.

Impact

We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.

Inclusion

We respect and value individuality and engage diverse voices to achieve our mission.

Ownership

We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”

About the role

This vacancy is for a University Access Officer to work across two schools in Greenwich, London. Our schools are shown on a map The Access Project schools on our website.

The University Access Officer works with school staff at all levels, volunteer tutors, and with the rest of The Access Project’s team to ensure that the delivery of the programme is optimised.

Role responsibilities

• Engage with students in school and enrol them onto the programme

• Match students with volunteer tutors

• Monitor student attendance to tutorials and devise innovative solutions to encourage attendance

• Assess student progress towards being able to make successful university applications

• Upload information onto the Salesforce database (training is provided)

• Monitor the impact of tutorials, and intervene as appropriate

• Build and manage relationships with volunteer tutors to ensure they have a positive experience of the programme

• Manage tutor relationships and attendance to tutorials through weekly monitoring of systems, emailing and making phone calls.

• Work with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme

• Chair and present at termly school meetings with Senior Management to report on programme progress.

• University Access Officers support the volunteering team by helping to deliver tutor training sessions, and attending university site visits, which take place on occasional Saturdays and weekday evenings (paid time off is provided).

• Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director

Person specification

● Able to deliver projects and manage administration accurately

● Able to communicate and influence with impact at all levels

● Able to effectively time manage

● Able to lead and manage change to embed the programme in school

● Resilient and adaptable

● Skilled in building and maintaining excellent relationships

Training and Development

You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from a Senior University Access Officer and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for UAOs to apply for once they have completed their probationary period successfully.

Benefits:

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.

• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.

• Employee Assistance Programme, a 24-hour helpline for staff

• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.

• Interest-free travelcard loans

• Cyclescheme loans

• 3 paid Volunteering Days

• Employer’s pensions contributions (3%)

• CPD options

• The Access Project welcomes requests for flexible working arrangements

Safeguarding Statement

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Equal Opportunities Statement

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. We are working towards improvements with equality, diversity, inclusion and belonging.

Disclosure of a Criminal Record

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.

Present or most recent employment

It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.

References

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.

Education, Qualifications and Training:

● Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.

● Proof of qualification is required before the appointment is confirmed.

Location:  Across London

Closing date: 6 May 2024

Interview dates: 21-23 May 2024

Whether your empathy towards homeless people has its roots in personal experience or your compassionate nature and determination to help, when you join Thames Reach on our 12-month Traineeship programme, you’ll be making a difference and taking the first steps towards a great career.

About us…

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels.  We work to prevent vulnerable people from becoming homeless.  We help formerly homeless people get their lives back on track and help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more than 10,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK.  There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

Every role at Thames Reach is about ensuring that the users of our services find and sustain a decent home, develop supportive relationships and lead fulfilling lives. On our structured Traineeship scheme, you’ll gain first-hand experience and on-the-job training in what we do. You’ll be expected to work full time on a rota basis. Our placements involve a range of working patterns such as shifts, including evenings and weekends, night work in our fast-paced Rapid Response Outreach team and Monday to Friday 9-5 roles.

The key features are:

• A thorough induction, followed by two six-month placements at our projects, one of which will be hostel-based.

• With supervision and training from experienced staff to help our clients to get off and stay off the street with access to appropriate services.

• Learning about and assisting with necessary administration and record-keeping.

The kind of thing we’re looking for:

• Compassion, determination and a desire to play your part in ending street homelessness.

• Good basic admin and IT skills.

• Good team working skills

• The resilience and commitment to work in a challenging, ever-changing environment.

• An understanding of street homelessness and its impact on people’s lives – applicants who have experienced homelessness are particularly encouraged to apply.

What you can expect…

• A generous pension contribution - we contribute 6.5% to your pension when you contribute 1.5%.

• A range of other benefits including generous holiday allowance – 24 days per year, wellbeing support, cycle to work and season ticket loans.

• High quality on-the-job training with the opportunity to develop the skills needed for a career in our front-line services.

• Potential job prospects – although this is not guaranteed, many of our trainees have gained permanent employment at Thames Reach or in related organisations following completion of the programme.

• Application Support Sessions – we encourage applicants to attend one of these before applying. 

Please note that we cannot guarantee location of placements for successful intakes.

Thames Reach welcomes applications from people with transferable skills and fresh perspectives.

We are committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

For full information and to apply visit our website via the apply button. 

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

LMK (Let Me Know) Youth Leader (Freelance Educator / Youth Worker) 

• Across London boroughs 

• £200 per 2hour workshop 

• Sessional 

• Available for a minimum of one delivery per month, pending workshop demands

About LMK

Good relationships shape our health and happiness, yet we are taught so little about them. LMK is a registered education charity on a mission to change that. We run workshops educating young people about healthy and unhealthy behaviours, so that they can avoid abuse and thrive in relationships. 

Using film and guided discussions, our workshop leaders support children and young people in honest conversations about relationships and leave them better equipped to spot the early warning signs of abuse and inspire them to enjoy healthy, fulfilling relationships.  We explore the 10 signs of healthy and unhealthy relationships and include practical lessons young people want to learn about (like consent) and practice scenarios in a safe, supportive and non-judgmental environment. 

LMK is a learning organisation and prides itself in supporting leaders to develop their skills. We offer training and Continuous Professional Development (CPD) opportunities, as well as peer-to-peer learning and reflective practice sessions.

Job Description 

LMK is looking for passionate and organised educators (LMK Leaders) to run community workshops, aimed at young people aged between 11 and 24. Through engaging, relatable, workshops you will help young people identify signs of healthy and unhealthy relationship behaviours, provide strategies for them to recognise the early warning signs of abuse and give them tools to keep themselves and their friends safe. 

The minimum hours required per workshop is 3 hrs. This includes arriving 30 minutes before delivery, 1.5 to 2 hrs delivery and then remaining back 10 minutes and being accessible to young people who would like further information or a one-to-one conversation, surrounding the subject of relationships.

There is also 30 minutes admin, which is usually completed off-site, such as inputting student surveys and a Leader survey.

Responsibilities 

• Always adhere to LMK and partner safeguarding practices and procedures.

• Respond to comms (emails/WhatsApp) sent out by LMK core team members, in a timely manner, to support planning and organising of sessions.

• Meet with co-facilitators to carry out pre-session planning, minimum two working days before delivery.

• Plan and deliver interactive LMK workshops in educational, sports and community settings in line with LMK delivery style and ethos.

• Use your experience and knowledge of the issues affecting young people to tailor the workshops accordingly. 

• Ensure all youth participants and the adults in school/community organisations who attend a LMK workshop complete the post session feedback surveys.

• Complete reflective post session Leader surveys to support practice and programme development, after each workshop.

• Debrief with LMK’s Programme Manager and provide ongoing feedback about your sessions, through LMK’s reflective practice processes.

• Undertake relevant training associated with LMK’s work including but not restricted to child protection, safeguarding, violence against women and girls (VAWG).

• Continue to learn about and develop your skills on the issues affecting young people’s relationships including domestic violence, abuse, adverse childhood experiences, trauma informed practice, gang culture and grooming, mental health, sexual exploitation, consent, sharing of nudes /sexting, bullying in person and online, tech and online safety, pornography.

• Provide feedback and co-design training and educational resources on issues affecting young people and their relationships, including opportunities to share your knowledge and expertise at peer-to-peer learning sessions.

• Attend termly virtual Leader huddles to remain connected to peers and organisational values, mission, and purpose.

• Contribute towards and keep up to date with LMK internal/external communications platforms, such as LMK Newsletters and social media.

• Engage with LMK’s Youth Advisory Board Members, if and when invited to do so.

• Lead by example and promote healthy relationship behaviours in your own lives/communities and within LMK (team player; acknowledging and working with diversity; being receptive to new ideas and developmental feedback, etc)

• Use your own networks to recruit new schools and youth groups into the programme.

• Drive forward our evaluation programme - collecting data, as well as providing on-going feedback to LMK.

Knowledge, Skills and Experience

• Extensive experience of teaching or working with young people (9 to 24 yrs old) in an educational, sports or community setting.

• Minimum 2 years’ experience co-designing, delivering and evaluating group sessions, consisting of minimum, of 12 and maximum of 30 participants.

• Experience or co-designing session plans and co-facilitating with others; able to collaborate equally with others.

• A strong commitment to young people and knowledge and understanding of issues affecting their relationships.

• Excellent communication, interpersonal skills with the ability to create a safe and non-judgmental space, that allows young people to speak freely about their relationships and experience.

• Strong emotional intelligence and the ability to deliver sensitive information whilst treating young people’s concerns with respect.

• Capable of maintaining confidentiality and professional boundaries with young people, peers, and professionals.

• Able to adapt and be flexible in workshops to get the best engagement from a range of participants. 

• Skilled at facilitating virtual workshops and working with a selection of online portals. 

Requirements 

• Entitled to work in the UK.

• Hold a DBS certificate or be willing to let us undertake a check on your behalf. 

• Have a recent safeguarding qualification from a recognised provider or be willing to undertake additional training in this area.

• Flexibility to work non-traditional, after-school and occasional weekend / holiday hours.

• Comply with policies and procedures relating to child protection, confidentiality, data protection and reporting concerns to an appropriate person.

LMK strives to create a fair and healthy environment where all our colleagues feel valued and able to be their authentic selves at work. We understand that our people have commitments and personal interests outside of work and so we create a flexible working environment, in which people can perform at their best.

LMK values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.

We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.

You can learn more about how we handle your personal data and your rights by reviewing our privacy notice LMK Privacy Policy 

Healthwatch Croydon is the local champion for Health and Social Care, commissioned by Croydon Council to hear the views of patients and service users. The Healthwatch Croydon Research and Engagement Officer will work closely with the Engagement Lead and Communications Lead to take forward the work of Healthwatch Croydon on resident engagement and research. This is a core strategic focus for the organisation and builds on a substantial track record. The key responsibility will be to support engagement including outreach, events and research such as data entry and analysis. The role will help deliver against measured outcomes, and maximise the impact of our work.

We are looking for an individual who has a strong interest in health and social care, is comfortable communicating with the public and colleagues at all levels. The role requires someone who enjoys a varied role, working as part of a small, friendly and cohesive team. Someone who enjoys creating content, who equally enjoys working with data as well as people, and is methodical with an eye for detail. A candidate who is keen to learn and grow will have the opportunity to gain various experiences in the role.

About Public Voice

Public Voice is a Community Interest Company (CIC) with a mission to improve neighbourhoods, the lives of the people who live in them and the public services they use.

Through our work, we ensure people in the community are heard – bringing together diverse voices and including those who find themselves marginalised or are rarely reached by service providers. We take a usercentred, co-production approach to understanding individuals’ and communities’ needs, and translate that into meaningful insights for service providers in government, public health, and housing. The results are better outcomes for residents and service users, more effective and efficient services for providers, and stronger and healthier neighbourhoods.

We are recruiting for two Peer Support Leads (Birmingham and immediate surrounding areas): 

The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to increase awareness of hepatitis C, reduce stigma, and promote access to testing and treatment for people living with hepatitis C.  

Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C?

We are looking for passionate and skilled peer leads who have excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.  

Working as part of a growing team providing services to people living with hepatitis C, this post will expand delivery of the Hepatitis C peer project, recruiting and supporting volunteer peers across Birmingham and immediate surrounding areas to raise awareness, promote harm reduction approaches, and proactively increase HCV (Hepatitis C Virus) testing, treatment, and care for marginalised communities. 

This post will require extensive travel across the region, and it is desirable, but not essential for the post holder to hold a clean driving licence and have their own vehicle for work related travel.   

We are recruiting for a Peer Support Lead: 

The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to increase awareness of hepatitis C, reduce stigma, and promote access to testing and treatment for people living with hepatitis C across Bristol & Weston areas. 

Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.  

Working as part of a growing team, this post will continue the development and delivery of the Hepatitis C peer project, recruiting and supporting volunteer peers across Bristol and surrounding areas. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, promote and facilitate increased testing for HCV, targeting marginalised and disadvantaged communities and ensuring referral and ongoing support through treatment and harm reduction approaches to prevent reinfection and other harms among PWID. 

Job Description: Fellowship Programme Assistant – Active Fellows

Line Manager: Team Leader (Active Fellows)

Objective: The programme assistant provides individualised support to Fellows and facilitates placements/extensions.

Experience: Bachelors’ degree or comparable experience

Duration: For an initial period of 12 months, subject to review.

Hours: Full-time. Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm.

Location: Hybrid working - in London office in Elephant and Castle SE1 (2/3 set days per week) and working from home on the remaining days.

Start: 1 May 2024 or shortly thereafter.

Salary: £29,160.

Number of posts: One.

Application deadline: 25/04/2024.

Organisational Background

The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.

Cara has been a lifeline to academics at risk for just over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.

Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’

‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’

This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Myanmar, Afghanistan, Ukraine and Russia and many other countries.

Fellowship Programme Officer Role & Responsibilities

Casework

- Provide support for a caseload of at-risk academics (Cara Fellows) carrying out research placements at UK or international universities

- Assess Fellows’ suitability for academic placements/extensions

- Assess, arrange or signpost additional support for Fellows

- Develop relationships with universities and other partner organisations

- Secure fee waivers, bursaries & in-kind support from universities, research institutes and other funding bodies.

- Provide logistical support for visa processes, travel, etc.

- Write and send official documents to Fellows

- Request relevant invoices and produce documentation needed to make payments

- Attend weekly case meetings with the team

Administration

- Provide support to the drafting of reports to funders

- Present and collect data

- Ensure Fellows have submitted their quarterly reports

- Ensure safekeeping of confidential information

- Maintain excellent detailed records of correspondence, documents, and activities

Managerial Support

- Contributing to Fellowship Programme policy changes and decision-making

- Provide advice and guidance to colleagues

Responsibilities also include related activities that might arise in relation to the Fellowship Programme

as required by the Executive Director or Deputy Director/Fellowship Programme Manager.

Benefits of Role

· Challenging but rewarding work, always life-changing, sometimes life-saving

· Competitive salary

· Team and individual training opportunities

· Weekly case review meetings with line manager, plus quarterly 1-1 sessions with manager to discuss role and to plan individual professional development

· Hybrid working, home and office (usually 2 days each week in the office)

· Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm

· 25 days plus Bank Holidays annual leave entitlement

· 8% employer pension contribution

· Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes 

Person Specification

Essential

- Bachelor's degree

- Proactive with a willingness to learn

- Great communication skills – internal and external stakeholders

- Ability to manage workload in a fast-paced environment

- Excellent record keeping and attention to detail

- Keen team player who is ready to support and help colleagues

- Ability to work independently and in a team

- Good time management with ability to prioritise and independently work to deadlines, and shift priorities when required

- Understanding of issues of confidentiality

- Interest in and commitment to the work of Cara

- Confident user of Microsoft package

- Ability to have difficult conversations

Desirable

- Confident user of Salesforce

- Experience in a supporting role with people with lived experience of forced migration

-Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered.

Join us!

Contact is a national charity for families with disabled children. We provide information, advice and support, and bring families together so they can support each other. We campaign to improve their circumstances, and for their right to be included and equal in society.

Your role

You will be the parent or carer of a child or young person with Autism.

You will provide an advice, information and guidance service to predominantly Black, Asian and minority ethnic (BAME) and East European families in the London Borough of Ealing who have been referred to the All Age Autism Hub for assessment.

You will respond to first enquiries and contribute to the Ealing All The Autism referral hub service development and workings of the Hub as an expert by experience.

You will support group sessions for the Autism Hub as well as any of the Ealing run projects as and when required. You will support the Hub clinical team and Contact Ealing colleagues with administrative support around group sessions and training for families and professionals.

You will assess families’ needs and plan actions with parents’ participation as per their needs. You will encourage parent carers’ empowerment and involvement in the project.

What we’re looking for

• Parent of autistic child or young person
• Experience of working with and supporting families who have disabled children.
• Good organisational and administrative skills
• Knowledge and experience of the issues and concerns that affect families who have disabled children e.g. leisure provision, education, respite care.
• Knowledge of issues relating to maximising income, tackling debt and budgeting, accessing financial support, tax credits and other financial issues.
• Good communication, time management and networking skills.

How to apply

Please return a completed application form along with an equal opportunities monitoring form (downloadable as part of the job pack) by the date stated below. CV’s will not be accepted.

Closing date:  1 May 2024
Interview date: 7 or 8 May 2024

Senior Helpline Advisor

Do you want to make a difference every day? Do you have resilience and adaptability?  Can you work effectively with a focus on ensuring children and young people receive the right support to cope and recover from trauma they have experienced?

If yes, then we'd love to hear from you as we have an exciting opportunity to join the Pan London Children and Young People's Service as a Senior Helpline Advisor (known internally as a Senior Triage and Early Interventions Officer)

In this role you will provide immediate and short term intervention via the telephone to children and young people impacted by crime and manage a small Triage team.

Position: 5511 Senior Helpline Advisor (internal title Senior Triage and Early Interventions Officer- Children and Young People)

Location: London/hybrid

Hours: Full-time, 37.5 hours. Monday- Friday, working on a shift pattern of 9am-5pm / 10am-6pm / 11am-7pm (Flexible working available)

Contract: Fixed term until 16th January 2025

Salary: Up to £28,300 per annum (includes FTE £24,500 per annum plus £2,800 per annum London Weighting Allowance and up to £1,000 per annum Line Manager Allowance).

Closing Date: 30th April 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.

The Role

As a Senior Triage Officer - Children and Young people’s Service, you will be:

• Managing a team delivering initial telephone-based support and an effective triage service to those affected by crime
• Responsible for line managing a team including recruitment, performance management and monitoring, support and guidance
• Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client’s needs is provided.
• Accountable for the performance of the team including maintaining performance information, using outcomes to identify effective practice and ensuring compliance with national standards, codes of practice and all legislative requirements
• Be the point of escalation for complex and sensitive cases and queries, whilst providing support, advice and guidance to the team
• Managing and monitoring workloads across the team, promoting effective communication channels to ensure best practice

About You

You will need to have the following essential skills:

• The ability to undertake impact and risks assessments and identify appropriate support
• Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements
• Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults
• Knowledge and understanding of the impact of crime on those who experience it, a working knowledge of the criminal justice system
• Ability to work independently and as part of a team, sharing, coaching others.
• Good communication skills, both verbally & written and ability to demonstrate empathy

In Return…

Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, entertainment and leisure discounts - Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities

You may have experience in areas such as Early Interventions, Early Interventions Officer, Early Interventions Coordinator, Early Interventions Assistant, Social Care, Victim Support, Case Worker, Triage and Early Interventions, Social Care, Social Welfare, Crime, Criminal Justice, Helpline, Call Centre, Customer Service, Advice Line.

Please note this role is being advertised by NFP People on behalf of our client.

YOUTH WORKER

OASIS HUB NORTH BRISTOL

PART-TIME 30 HOURS PER WEEK (0.75FTE) with a minimum of 2 evenings per week

24 MONTH FIXED TERM CONTRACT

SALARY: £18,772 per annum (£25,029 for 1 FTE)

Want to enable young people to have positive lives?

Want to be part of a supportive, dynamic, fun & quality team?

Want to make the community a better place?

Want to grow in confidence and hope?

Our Youth and Community team based at our North Bristol Hub in Lawrence Weston are looking for a special, talented, and adaptable Youth Worker, to help us strengthen and sustain our range of community and targeted youth programmes across Lawrence Weston, Shirehampton, Sea Mills, Henbury and Avonmouth.  You will work alongside our Lead Youth Worker to:

· design, plan, and deliver weekly open access session for young people in Lawrence Weston

· deliver high quality 1:1 service through our Bridging programme across North Bristol

· deliver innovated activities for young people in the community in line with the city-wide Youth Vision.

We are looking for individuals who have:

· Experience of working alongside other statutory and voluntary organisations.

· Able to work a minimum of two evenings per week.

· Previous experience in implementing youth programmes.

· Knowledge of safeguarding practices with young people.

While a relevant qualification in Youth & Community Work would be desirable, we are open to applicants with significant experience instead.

If you are enthusiastic about making a positive impact in North Bristol communities, we invite you to be part of our journey. Apply now and help us create a brighter future together!  As part of the package, Oasis offers:

· Flexible working where possible with family friendly policies.

· A non-contributory pension scheme, currently offering 7% employer contribution.

· Training and professional development opportunities.

To apply, email your CV including a Supporting Statement. Please visit the Oasis UK charity website for further details or click "Apply" on this page for futher details. Your Supporting Statement should be no more than two A4 pages and must address the following question:

"Please expand on your CV to tell us about relevant skills, experience and qualifications you have, that relate to the job description and person specification." 

Completed applications should be returned by Midday Monday 29th April 2024.

Interviews will take place in North Bristol shortly after.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK. supports

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Grandmentors Project Coordinator

Permanent Contract
Job Ref: V496
Hours: 35 hours
Salary: 25,000
Start date: ASAP
Location: Homebased (travel within the Suffolk area)
Closing date: 19th April 2024  
Interview date and Location: W/c 15th April, Microsoft Teams

Volunteering Matters

Everyone in the UK should have the opportunity to thrive. So we bring people together to overcome some of society’s most complex issues through the power of volunteering.

We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunities and making sure young people can lead change. And because we’re a national charity, we do this at scale, sharing our expertise and building partnerships to make an even bigger impact.

We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

Grandmentors

Grandmentors is an innovative volunteering project where older volunteers (aged 50+) use their lifetime of skills and experience to support and mentor vulnerable young people leaving the care system. These young people often need a guiding hand and role model to support them to find work, continue their education or begin training – ultimately giving them the skills and self-belief to lead successful and independent lives.

Volunteers meet with a young person regularly to boost their confidence and work towards goals, which are unique to each young person.

Role Purpose

To develop and deliver all aspects of our Grandmentors project in Suffolk, ensuring it achieves its aims, objectives, outcomes, and targets. The post holder will work closely with the Virtual College and Leaving Care teams within Suffolk County Council and local volunteers to ensure that we improve and empower the lives of care leavers (aged 16-25) through the unique power of inter-generational mentoring.

 Key Duties

• To effectively deliver the service to ensure the project meets its agreed targets and millstones.
• Maintain effective relationships with stakeholders and local authority staff at a day-to day level.
• To ensure volunteers are recruited, appropriately trained and supported in their role; this will involve processing volunteer expenses, DBS checks and maintaining databases.
• To ensure regular communication between project staff and volunteers is maintained and that regular supervision for volunteers is provided.
• To work with your line manager to ensure project expenditure is in line with the budget.
• To maintain accurate administration, for all aspects of the project.
• To maintain accurate records on all aspects of the project and submit data onto a secure database.

• To manage and maintain effective monitoring and evaluation records to capture impact and outcomes and ensure contractual compliance.

• To implement and maintain appropriate risk assessment management processes.
• To prepare regular reports including quarterly progress updates, impact reports and end of year reports for both internal and external purposes.
• To develop relevant information to promote and raise the profile of Volunteering Matters locally.
• To promote and adhere to Volunteering Matters Equality and Diversity Policy and all other Volunteering Matters policies which relate to the work of Grandmentors.
• To comply with the applicable Health and Safety and Safeguarding regulations.
• To contribute to joint working and teamwork across Volunteering Matters.

Experience/Skills and attributes:

• Excellent written and verbal communication skills.
• Excellent organisational skills and the ability to prioritise a demanding and developing workload.
• Evidence of good administrative and IT skills and the ability to maintain project monitoring and administrative records.
• Ability to build and maintain effective working relationships with colleagues, volunteers, young people and partners.
• Ability to assess risk and carry out risk assessments.
• The ability to motivate, enthuse and empower yourself and others.

 Qualifications:

Relevant experience and values alignment is more important for this role than specific qualifications. This role does require Enhanced DBS clearance.

Location

With a flexible working policy, the postholder can be based from home or within one of the Suffolk County Council offices. The postholder will need internet access to enable remote working. I.T. equipment and infrastructure will be supplied. There is an expectation to travel across Suffolk in the role.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

Disability Confident & Reasonable Adjustments: 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert.

To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact our HR team for more information. 

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.   

JR007697

Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an IPS Employment Specialist.
       
Right now, Richmond Fellowship is looking for an Employment Specialist to join our team in Leatherhead, Surrey. We help individuals with mental health problems to find paid employment. We also support people to retain their employment when they are struggling at work due to their mental health. We also advise and support employers about mental health in the workplace. But, it’s only possible with the help of people like you.
 
Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with partner organisations, local employers and Mental Health teams and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.
 
As well as a good understanding of mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required.

The post holder will be a car driver or have the ability to travel independently across a large geographical area within Surrey.

We have one positions available, based at Bradmere House in Leatherhead covering the Epsom & Mole Valley area. 

This is a permanent full time post, requiring the post-holder to work 37.5 hours per week.

So, are you ready to take on this rewarding role that comes with some really great benefits?

To apply please visit our website via the apply button. 

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this will be considered for an interview. 

This is a rolling recruitment process. Shortlisted candidates will be interviewed as and when they apply.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background. 

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.

JR007622

Are you interested in helping people who have, or are recovering from, mental health problems, and other chronic health conditions integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an Employment Specialist.

Right now, one of our partners, Richmond Fellowship, is looking for an Employment Specialist to join their Surrey Employment service. We help individuals find paid employment or return to work after a period of ill health. We also assist employers and employees to successfully resolve mental health problems and other health issues in the workplace. But, it’s only possible with the help of people like you.

Would you like to be a part of an exciting new opportunity in the IPSPC service? Your challenge? To do everything you can to help the individuals we work with to source appropriate, meaningful paid roles with local organisations/employers. Day to day, you’ll offer support to individuals who are suffering with mental ill health and other chronic health conditions, offering careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation and interview techniques. You’ll also be responsible for establishing and maintaining positive links with Primary care providers, clinical teams, partner organisations, local employers and other relevant agencies and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.

As well as a good understanding of the IPS model of working, mental and physical health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required. Excellent organisational and time management skills are required, as well as the ability to prioritise workload and be flexible to the demands of this ever changing role.

There are 10 roles available which are based in Woking. The post-holder will be required to be a car driver.

This is a permanent full time role requiring the post holder to work 37.5 hours per week.

To apply for this role, please visit our website and send over a CV and cover letter explaining why you are suitable for this position.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.