Contract Social Care/Development Jobs

The Campaign Coordinator will deliver a campaign strategy immediately before and after the General Election. You will lead local community teams who want to end the need for food banks, to get local Prospective Parliamentary Candidates to commit to prioritising the problem of people going without essentials if they are elected, and to acknowledge that that must involve a strengthened social security system.

This Cambridge City Foodbank (CCFb) role is funded by Trussell Trust as part of their General Election strategy, and you will be part of a network of Campaign Coordinators around the UK doing this work.

Responsibilities of Campaign Coordinator:

To build trusted relationships within CCFb and other food banks before, during and after the UK General Election. You will work with food banks across the Cambridgeshire & Peterboorough Combined Authority to build a team and coordinate campaign activity.

To create and support campaigns teams of community volunteers. You will have 1-2-1s with food bank staff, volunteers, partner organisations and stakeholders in each community to build support bases and get people to take part in campaign actions.

To lead community outreach including door-knocking sessions. You will door knock with your community campaign team to drum up support for the campaign, provide members of the public literature on food bank use in their local community, and invite people to their local hustings.

To support local campaigns teams to engage with Prospective Parliamentary Candidates, including organising local hustings. You will ensure that your community campaign teams: attend national Trussell Trust webinars, receive national guidance on how to approach Prospective Parliamentary Candidates, understand the Trussell Trust legal General Election guidance, understand the logistics of organising a hustings, ensure that the hustings is as accessible as possible and ensure that the voices of people with lived experience are heard through the hustings.

To deliver the local campaigning strategy working with CCFb and other food bank staff, volunteers, visitors and social supermarket members. You will set objectives for the campaign, monitor progress and evaluate impact.

To work with the Organising and Local Mobilisation strategy of CCFb and engage with the training and support on offer, including work with other Campaign Coordinators in the Trussell Trust network  
 

Person Specification

       Experience and knowledge:

• Experience of campaigning or organising to achieve a change.
• Experience working alongside people with lived experience of poverty.
• Experience facilitating groups and organising engaging group activities.
• Experience influencing local decision makers.
• Knowledge of the UK political system.
• Knowledge of anti-poverty organisations across the Cambridgeshire and Peterborough Combined Authority.
• Good project management skills, and the ability to manage and motivate volunteers.
• Willingness to travel across the Combined Authority area as required. 

       Behaviours and competencies:

• Excellent interpersonal skills and ability to build relationships and gain trust of people with lived experience of poverty and using food banks.
• Confident in communicating and, able to seek and balance a range of views and stakeholders, influencing where required.
• Politically minded, with an understanding of charities’ obligations to be political independent.
• Be committed to the vision, respect the ethos and uphold the values of Cambridge City Foodbank and Trussell Trust.

About Cambridge City Foodbank

Our vision is a UK without the need for Foodbanks. We meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community.

We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.

As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.

In 2023: our amazing team of 200 volunteers assisted by a small staff team, provided 16,000 3-day emergency food parcels to people across Cambridge (36% were children) and distributed 170,000 Kilos of food.

As an Annual Health Practitioner, you will provide support to local health services with their SMI (Severe Mental Illness) clinics. You will be key in shaping this role as the service develops as well as providing support to the core Access Community Mental Health team. The Annual Health Check Practitioner will also provide 1:1 support to encourage and enable people to attend their annual health checks.

What You'll Do: -

Collaboration and Efficiency: Work hand-in-hand with existing Mental Health Provision for people and their families, as well as other local agencies/organisations to effectively support people transitioning from services.

Innovation and Empowerment: Channel your passion into providing evidence-based interventions, becoming key in shaping this role as the service develops as well as providing support to the core Access Community Mental Health team.

Location: This is initially an in-office role, but following successful progression, will become a hybrid role working between home/ office and presence at outreaches across Bury/ Bolton

Hours: The hours of work will vary, depending on the needs of the role. With advance notice, there may be evening and weekend work. The post-holder is expected to work flexibly.

Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice.

The Volunteer, Engagement & Development Manager will sit within our leadership team structure and work proactively with colleagues across CABB, holding primary responsibility for the following key areas:

• Lead on the review, development and implementation of our volunteering programme, while ensuring the inclusion, engagement, diversity, impact and value of volunteers is recognised and celebrated.
• Provide line management to a small team of paid staff who work closely with and support our volunteers and engagement areas of the service.

The postholder will be a dedicated, flexible and quality focused individual who is able to work independently, with minimal supervision.

At CABB, we value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racially minoritised communities.

To Apply

Please see the job pack attached, which includes full details of the role and person specification.

There closing date is 23rd April 2024, 10am.

Interviews will be held on 30th April 2024.

CV & covering letter accepted

Applications received after the closing date & time, will not be considered.

Are you looking for a fulfilling role where you can make a real difference? Are you organised and people orientated? We have an exciting opportunity at our Birmingham Centre to support us in connecting with our local community. Thrive is a national charity that uses gardening to change lives. We’re looking for a Community Engagement Officer who will strengthen our links within the local community, such that more people know about Thrive, understand what we do and access our programs.

Funded by the National Lottery Heritage Fund, we’re looking to significantly build on our fantastic work in Birmingham over the next two years. Working as a key part of the team at Thrive in Birmingham, the Community Engagement Officer will increase participation and strengthen our referral pathways through productive relationships. Such that engagement with our services is representative of the diversity within our locality. The successful candidate will have strong communication and organisational skills. We’re looking for a relational operator who can confidently facilitate visitors and work independently with a range of external partners.

to this post will be subject to a satisfactory Disclosure and Barring Service check.  Thrive complies fully with the DBS Code of Practice.  Having a criminal record will not necessarily prevent an individual from working for Thrive.

Closing date for applications: 17.00 on the 2nd May 2024. We will be reviewing applications as they come in, so early application is recommended.

We are looking for an enthusiastic Nature and Wellbeing Manager to lead our exciting new project expanding RSPB's flagship 'Nature Prescriptions' Programme into Wales building on the expertise and experience of our Scottish and English colleagues.

Nature and Wellbeing Manager
Reference: APR20247410
Location: Flexible in Wales
Salary: £32,022.00 - £34,377.00 Per Annum
Hours: Full Time, 37.5 Hours per week
Duration: Fixed Term, 22 months
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

We have a wealth of evidence that individuals with a greater connection to nature experience improved mental wellbeing, greater vitality and happiness, and deeper life satisfaction. Research also shows that increasing your connection with nature can positively impact a range of conditions, including stress, anxiety and depression, as well as outcomes for some physical health conditions too.

RSPB 'Nature Prescriptions' are designed to encourage and prompt people to connect to nature in support of their goals for better wellbeing. We believe that everyone, no matter where they live or the challenges they face, has the right to access nature, and to feel this strong connection to the natural world. Inspiring and enabling healthcare professionals and others in the NHS to prescribe nature, is a key route for the RSPB to enable more people from more diverse communities to access the natural world. In so doing we hope that those who feel more connected to nature, will want to act to save it.

Working with healthcare professionals and local communities in Cardiff and surrounds, you will use co-design to create materials in different formats that will support those who need it most. This is a great opportunity to work with a brilliant team of friendly and enthusiastic colleagues across the UK who have successfully implemented this approach elsewhere.

We're looking for a someone who is:

• Passionate: About connecting people to nature to improve their health and wellbeing.
• Courageous: In sharing this passion to enthuse healthcare and other professionals.
• Inquisitive: A natural curiosity to explore and understand and meet people where they are.
• Bold: Willing to contribute innovative ideas, particularly when addressing health inequalities.
• Collaborative: Fosters a collaborative, enjoyable and solution focused way of working with partners.
• Comfortable Challenging the Status Quo: Nature Prescriptions offer a way of improving wellbeing outside of the typical medical model of healthcare.

Key tasks will include:

• Lead the development of and promote the delivery of three new RSPB Nature Prescriptions to people living in diverse communities within Cardiff and the surrounding area.
• Develop relationships with key stakeholders in the NHS, health care and social care professionals to inspire and enable them to feel engaged and supported to co-create and prescribe a Nature Prescription, and to connect RSPB with the health sector to help create doors for future work.
• Engage with local healthcare professionals and community groups to co-design Nature Prescriptions materials with local people, community groups and healthcare professionals so that they reach a large diversity of people, and those that need and can benefit the most.
• Develop the project plan and ensure that the right governance structure for project management is in place and RSPB internal project management practices are followed, so that the project stays on track, comes in on budget and risks are identified, escalated, and managed within tolerances.
• Work with local environmental networks to build a picture of nature-based activities available and identify opportunities for partnership working.
• Lead on developing ways to evaluate and measure the impact of the project, including engaging with those prescribing and local communities to gather stories and case studies that demonstrate the benefits to wellbeing and connectedness to nature.
• Build internal relationships with RSPB employees and volunteers working with nature prescribing and nature and wellbeing across the UK.
• Develop a strategy and plan for Nature and Wellbeing work legacy aiming to learn from the work done in Scotland and England and from the communities and health care professionals in Cardiff and surrounds to support development of future work in Cardiff and beyond.

Essential skills, knowledge and experience:

• Experience of working within or alongside the health and wellbeing sector.
• Project management experience with experience of leading on and developing and delivering projects with diverse communities.
• Experience of developing external partnerships and balancing the needs of multiple stakeholders.
• Experience in delivering workshops or training, ideally with a co-design element.
• Excellent verbal and written communicator able to communicate nature and wellbeing messages in a way that is understood by a range of audiences and that engenders their support.
• Excellent planning and organisational skills with the ability to manage and deliver a varied workload.
• Skilled in using Microsoft 365 suite including Word, Excel, PowerPoint and Teams.

Desirable skills, knowledge, and experience:

• Experience of SharePoint management.
• Experience of recruiting and managing volunteers.
• Welsh speaker or learner.

Closing date: 23:59, Friday 17th May 2024
We are looking to conduct interviews for this position from 3 June 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Join a team with a bold mission – at Swindon and Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. The Autism Practitioner will work with people across Swindon with Autism and mild to moderate mental health concerns at pre/post assessment stage. Your role is all about providing a collaborative and tailored approach.

What You'll Do:

Collaboration and Efficiency: Work hand-in-hand with other local agencies/organisations to effectively deliver a wide variety of wellbeing support for people with Autism.
 

Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.

We have 3 contracts available 2 x 30 hours and 1 x 17.5 hours per week 

ABOUT THE ROLE

We have a new opportunity for a specialist Dual Diagnosis Worker to join the team in Croydon on a 12 month fixed term contract. This is a new role to the team and you will deliver evidence-based interventions based on  holistic assessments to support personalised recovery, integration, and promotion of independent living skills. You will work to the long term support needs of our residents and work towards facilitating improved outcomes. 

Our service has 27 residents across 4 sites, which specialise in Forensic Mental Health aiming to enable and empower our residents to achieve their maximum levels of functional independence and enhance their sense of wellbeing.

Shift Pattern:  This role is full time 37.5 hours per week. Hours to be discussed, you will be based in service.

Finding us: East Croydon Train and Tram Link.

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT YOU

This role is perfect for someone who is driven to provide high quality, effective and person-centred support to others. We are passionate about what we do and welcome the same drive, values, and interest in performing in our field. We are looking for someone who has a trauma-informed approach in everything they do, who thrives when working as part of a team, be effective at communicating, and able to build long-term purposeful relationships.
Initiative, adaptability, and proactiveness will be essential in this role, being able to follow processes and policies and resolve any challenges face on. 

If you are compassionate, supportive and empowering to others do keep reading!

OVERVIEW OF KEY RESPONSIBILITIES

• Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet resident/participant needs.
  Include appropriate substance misuse interventions within support plans for those with co-occurring substance dependence and mental health need devising systematic plans for care; implementing this plan; coordinating the input of others and evaluating effectiveness.
• Undertake joint holistic assessments and risk assessments with residents/participants to help determine service and support needs and identify where these can be met. Provide outcome-based support measured against goals, recovery, and achievements.
• Encourage residents/participants to identify and define their own goals and work towards being resilient and independent as possible, support with reducing reliance on clinical interventions and hospitalisations. 
• Promote active involvement of those with dual diagnosis, assist residents/participants to identify their own strengths, personal interests and goals and support them to access and participate in activities of their choice.
• Undertake time-limited, SMART, and a range of evidence-based interventions such as 1-1’s, including harm minimisation, increasing awareness and motivation through stages of change and relapse prevention.
• Support in creating and maintaining a welcoming, psychologically informed home environment for residents/participants, ensuring a continuous focus on safety, health, and wellbeing.
• Positively promote and support connections with local communities and boroughs of SIG’s services and liaise with other teams to maintain and share knowledge and links to support people to access resources which include print, personal and digital.
• Develop community links and liaise regularly with a range of agencies and individuals across voluntary and third sector services in the community including but not limited to; drug and alcohol services, supported employment schemes, gyms and healthy living programmes, recovery colleges, and benefits and advice agencies.
• Act as a role model for staff of all disciplines and grades working with people with co-occurring mental health, alcohol and/or drug problems. 
• Share knowledge and skills to help enhance awareness around dual diagnosis and best practice, challenges, and services available with other services of Social Interest Group.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:

• Knowledge, understanding and experience of working with people of complex backgrounds. Ideally ex-offenders, those with enduring mental health, substance misuse and challenging behaviours
• Experience of assessing needs and strengths, and supporting people with dual diagnosis and complex needs
• Previous experience in a similar role, providing holistic assessments and support for people experiencing mental illness who use substances
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Able to recognise ill health and additional support and need for interventions
• Knowledge of the interactions between mental health problems and drug and alcohol use and the issues facing people trying to stabilise their situation
• Applied knowledge of the principles of risk assessment and risk management, particularly in relation to harm minimisation
• Ability to engage those who may be hard to reach, able to influence and negotiate positive outcomes with others

What we would like, but not essential:

• Experience in delivering training in motivational interviewing, Cognitive Behavioural Theory informed approaches and other relevant recovery models

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

This role offers an exciting opportunity to grow and develop a Dementia Service that was launched at Age UK Westminster in 2022. Offering a weekly community-based Maintenance Cognitive Stimulation Therapy group that provides a vital contribution to living well with dementia and a monthly Memory Cafe, we are looking for someone with the knowledge, skills, experience and passion to ensure that more residents can benefit from this Service. 

This exciting Senior Policy & Public Affairs Officer (Scotland) role will manage a portfolio of policy and influencing activities and play a significant role developing the Foundation’s policy and public affairs work in Scotland. This is an opportunity to join one of the UK’s leading charities and deliver social change by addressing the root causes of mental health problems and improving the mental health of people in Scotland.

What does the role involve?

• Developing and sustaining relationships with valuable decision-makers, influencers and allies
• Developing and implementing impactful influencing plans
• Providing policy intelligence and analysis and writing evidence-based submissions, policy reports, position papers, briefings and blogs
• Engaging with people with lived experience

What skills, knowledge and experience are we looking for?

• Ability to shape and lead policy programmes professionally and strategically, working with others
• Skill in building strong relationships with relevant external stakeholders including senior officials, elected representatives, people with experience of mental health problems and people who experience inequity
• Experience of working in a public policy role, with experience of a range of policy and public affairs approaches and work
• Knowledge of public health and/or mental health policy or a related field

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up to date CV and statement of suitability answering all points of the person specification.

Applications will close at 5pm on Wednesday, 1 May and we are unable to accept late applications.

Interviews are planned for Wednesday, 15th May and you will be asked to deliver a presentation on the day of the interview.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

The interview for this position will be held face-to-face in Glasgow. We have moved to a hybrid working model of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!

This role is a hybrid role within the Children and Families Team which is part of the Wiltshire Domestic Abuse Service, providing support to children and young people that have witnessed or experienced domestic abuse.

The Children and Young Persons Triage Advisor will act as the gateway for all children and young people referrals to the Wiltshire Domestic Abuse Service. Working within an experienced and established team, the Children and Young Persons Triage Advisor will:

- Triage referrals, with a particular focus on children and young people who have witnessed or experienced domestic abuse.

- Conduct risk assessments and offer immediate safety planning advice.

- Respond to safeguarding concerns.

- Signpost victims and professionals to other support agencies where appropriate.

- Provided early intervention support to children and young people as part of triage and welfare calls made.

- Offer specialist domestic abuse advice and support to professionals.

- Making welfare calls to victims who are waiting to start structured support.

- Support as required with co-facilitating in our children and young persons group work provision

In addition, the role requires the building of effective relationships both internally within the Wiltshire Team and externally, supporting a multi-agency approach.

Main Duties and Responsibilities:

Working within the agreed policies, principles and codes of practice of FearFree, the post holder will:

Working with children and young people and risk management:

• Provide a victim focused service, with an understanding of the impact of trauma on children and young people.
• Demonstrate specialist knowledge and understanding of domestic abuse and how this may impact on the children and young people and their wider family unit.
• Provide advice, guidance and support to children and young people who have witnessed or experience domestic c abuse.
• Assess, manage and review risks to service users, colleagues and self, including the use of the dash risk assessment tool and SOAG.
• Make safeguarding referrals where appropriate: including to Children’s Social Care, Adult Social Care, Mental Health crisis teams and MARAC.
• Work directly with individuals or groups as agreed with the Team Manager.
• Safeguard the health and welfare of the children and young people and their families.
• Respond to emergencies and crisis situations including supporting a service user to access a place of safety if appropriate.
• Manage and support service users by telephone with low to medium support needs in line with the agreed values and aims of the service.
• Support as required with co-facilitating in our children and young persons group work provision
• Act as duty worker as part of a rota system. Duty shifts take place in the Trowbridge Office on weekdays between 9 and 5pm.

Team working 

• Offer professional advice and support to multi-agency partners.
• Feedback to the Team Manager, Wiltshire Service Manager and/or other Support Workers any information related to the service users support needs or risk issues, and progress on support tasks.
• Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holiday and sickness.
• Work closely with other agencies, to network with, make referrals to and maintain good relationships with, and be able to disseminate information appropriately.
• Communicate with other staff, as well as the Team Lead and Wiltshire Service Manager, issues related to activities and work undertaken.

Administrative duties 

• Help provide a responsive support service with a high quality of customer care.
• Answer the telephone and take messages and referrals, take action on messages and referrals and provide a triage service for all children and young people referrals.
• Assist in the referral process and children and young people follow up calls, contacting other agencies and helping to arrange appointments.
• Assist in the assessment and identifying children and young people for priority allocation
• Update written and computerised records with accurate clear information to deadline, including maintaining details of any special needs required by service users.
• Assist with monitoring and evaluation policies and procedures and producing reports.

Additional tasks and responsibilities:

• Ensure personal safety for self, other staff and service users at all times
• Participate in personal training and supervision opportunities and attend team meetings.
• Carry out other tasks appropriate to the post, which may be identified as the service develops and as agreed with the Team Manager and Wiltshire Service Manager.
• FearFree is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Digital Communities Coordinator

Fixed Term 24 months| Full Time | Salary: £34,392 per annum | Location: Hybrid | Close date: Monday 6 May 2024 (9am)

Join our award-winning team and help the nation enjoy better bone health. We’re a dedicated, inspiring and forward-thinking healthcare charity and our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals; supporting services to help our beneficiaries; and drive research.

We’re proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, which puts us in the top 20% of charities and we want to attract the brightest and the best to help us beat this condition and change society for the better.

• This role is an exciting opportunity to form part of a team coordinating and developing our digital services, including contributing to two multi-year service development programmes currently underway, Osteoporosis Connect and Medication Support (Action for Osteoporosis) and overseeing our online peer-support communities.
• We’re looking for someone with excellent interpersonal skills with a demonstrated ability to build rapport, empathise with others, and foster positive relationships both online and offline.
• Do you have experience supporting online communities or support spaces, preferably within a healthcare or charitable organisation?
• Do you have experience coordinating projects or services? (digital experience would be ideal)
• Do you have experience of navigating sensitive or contentious topics with diplomacy, tact, and professionalism, ideally within online communities?
• If you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.
• Location - In this role, you would benefit from the flexibility of working either on a hybrid basis (with the expectation to attend our central Bath office, at least 20% of your time each month),or working in a fully remote way.

How to apply

To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by a supporting statement in a cover letter, demonstrating how your skills and experience meet the person specification.

We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team.

Want to know more?

For more details on this role, please download the job description.

The closing date is 9am on Monday 6 May 2024 (9am). First round interviews expected to be w/c 13 May 2024

REF-213 362

We’re looking for a Housing & Income Officer to join our Landlord Services team based locally at our services in Bracknell, Windsor and Maidenhead.

£32,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel in control of your career? You’ll feel at home here.

Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Look Ahead manages a number of young people services in Bracknell and the Royal Borough of Windsor and Maidenhead.

Look Ahead is looking for a highly motivated and committed Housing & Income Officer for an initial 6-month placement to work alongside our support workers and deliver a good quality intensive housing management service to our customers.

The successful applicant will be responsible for all aspects of housing management within the service. This will include rent arrears management, occupancy agreement management, ASB management, void management and some compliance and repair reporting responsibilities. This is not an exclusive list.

You will be based at our local offices in Bracknell, the Royal Borough of Windsor and Maidenhead. You will have significant daily contact with our customers and staff.
The successful candidate needs to be able to meet challenging targets for arrears and voids, have excellent problem-solving skills and be prepared to “go the extra mile”.

The role is based on site at two of our young people's schemes-  visiting customers in their homes and having a presence in the community. This role covers Bracknell Forest in Berkshire, the Royal Borough of Windsor and Maidenhead region.

This role is a Fixed Term Contract, lasting 6-9 months.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you’ll do:

• Sign up new customers to the appropriate occupancy agreement and ensure housing benefit claims submitted and maintained correctly.
• Be responsible for monitoring and updating all relevant information on Look Ahead`s housing management database including inputting all new customers and ending occupancy agreements in a timely way.
• Proactively monitor rent accounts and take timely and effective action to deal with increasing rent and service charge arrears.
• Ensure all customers are supported to have the most appropriate payment method (rent payment cards, direct debit etc.) for their individual circumstances to ensure easy payment of their rent and/or arrears.
• Lead on making back-dated claims for housing benefit and appealing over-payment deductions.
• Ensure that all customers are kept informed of their rent account status regularly and that action plans are agreed with customers to address any arrears or other rent related issues promptly.
• Issuing arrears warning letters, monitor payment agreements and escalate arrears enforcement action.
• Serve accurate notices for possession, complete court paperwork and represent Look Ahead in court cases in the county court.
• Requesting rent adjustments and repayment of housing benefit over-payments
• Ensure that there are effective and on-going liaison processes in place with key agencies such as the housing benefit service, Department of Work and Pensions and local police.
• Develop and promote financial inclusion initiatives in the service such as advertising credit unions and local debt management advice services.
• Act as the lead role for void management in services – ensure void inspection forms are completed, void reporting systems are maintained and that there is effective liaison with the organisation’s void team and contractors. Ensure that void turnaround times are in line with Key Performance Indicators and post inspections are completed and reported.
• Support local staff to ensure occupancy levels at the service are as high as possible and escalate issues where necessary.
• Lead on ASB enforcement across the portfolio ensuring early intervention techniques are utilised. Ensure timely and appropriate actions is taken against perpetrators including issuing warnings and serving notices where appropriate.
• Maintaining systems and spreadsheets associated with all housing management functions and producing reports and data where requested.
• Act as the lead role for reporting repairs in the service both in communal areas (internal and external areas) as well as in customer rooms. Ensure all works are post inspected and reported. Liaise with contractors to ensure access is granted.
• Act as the lead officer in completing all required compliance tasks within the service including call point and fire alarm checks, fire door checks, fire evacuation drills, health and safety inspections, carrying out living standard checks. This list is not exhaustive.
• Make sure all compliance records are maintained to a good standard and that KPIs are being met. Liaise with the scheme manager regarding underperformance against compliance targets.
• Participate in team meetings, 1:1 meetings with the manager and undertake any training required for the post.
• Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager
• Adhere to all the policies and procedures of Look Ahead Care & Support, those specific to the project including any statutory requirements.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
• Approachable and open behaviour. Can work independently and as part of a team.
• Prefers working as part of a group or team.
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
• Exercises decisions and discretion in a non-judgmental manner.
• Is assertive and will challenge others.
• Has a practical and logical mind and is naturally well organised.
• Thrives on change and enjoys dynamic diverse environments.
• Demonstrates significant confidence and high levels of self-esteem.
• Is respectful, articulate, and sensitive in style of communication.
• Is passionate and enthusiastic about his/her career and job experiences.
• Is motivated towards excellence and improvement of personal performance with a can-do attitude.
• Committed and passionate about improving the life chances of vulnerable customers.
• Ability to cope positively with challenging and diverse behaviour.

What you’ll bring:

Essential:

- Experience of monitoring rent accounts and managing rent arrears
- Experience of using computerised rent systems to monitor arrears and record information.
- Ability to track and manage void properties and ASB cases.
- Knowledge of managing ASB and lettings and be able to explain good practice in this area.
- Extensive knowledge of welfare benefits, especially housing benefit.
- Experience of liaising with housing benefit departments, the DWP and other external agencies.
- Confidence in interpreting rent accounts and using IT packages to run and create reports, identify priorities, and update records.

Desirable:

- 1-2 years’ experience in housing management.

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

HMP Bullingdon, Oxfordshire

Ref SEF-242

Are you a dynamic and collaborative individual who wants to support people entering prison to gain the skills and tools to develop their emotional resilience? Looking for an exciting and highly rewarding new career opportunity?

If so, join St Giles as our Settling in Facilitator, where you will provide vital classroom sessions on emotional resilience to all new prison receptions and deliver tailored one-to-one support to people in prison who are not able to access the classroom sessions.

About St Giles

St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

About this key role

As a Settling in Facilitator, you will be embedded within a prison-based setting and provide a quality service to people first entering prison. We will count on you to prepare, plan, and deliver the emotional resilience interactive sessions to individuals in prison, ensuring all sessions are appropriate and contextualised to reflect the local needs of the prison and its changing population and utilising expertise around lived experience and local knowledge to empower people in prison.

You will also be expected to deliver additional tailored sessions to individuals who are unable to attend the group sessions or require additional support and to use a trauma-informed approach to build trust and create a safe space for people in prison to explore challenging and potentially traumatic issues and topics.

What we are looking for

• Personal experience of the social care system; criminal justice system; or lived experience of the issues facing this client group. However, we also encourage applications from those without lived experience.

• The ability to build positive relationships with people in prison and be comfortable and confident working in the prison environment.

• A professionally competent approach and confidence facilitating group sessions, as well as being able to tailor the support given to meet the needs of people in prison. 

• An invested interest in supporting people in prison to develop healthy coping strategies.

• Excellent interpersonal, relationship-building and communication skills, verbal and written.

What we will do to support you in this role

We will provide the following resources to assist in the successful achievement of the responsibilities outlined above:

• A full induction. 

• On-going and targeted learning and development will support and enable you to deliver the role to a high standard.

• Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, 4x Group Life Insurance, season ticket loan, eyecare scheme and much more.

Due to the nature of this role, we are looking for male applicants only. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.

For further details on how to apply, click on the apply button. 

Closing date: 02 June 2024 11:45pm. 

We are actively reviewing applications week-to-week and encourage you to apply as soon possible.

As an equity and inclusive employer, we welcome all applications, but we would particularly welcome applications from Global Majority People (Black, Asian, Brown, Dual Heritage), those living with a disability, those from a neurodiverse group, or have another protected characteristic. We value the positive impact and diversity that your lived experience can bring to our organisation.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients. Successful applicants must therefore submit an Enhanced Adult Workforce with Adult Barred List DBS DBS Check. Prison vetting is also a requirement for the role.

Do you have good customer service skills? Come and join our Green Doctor team at Groundwork South

Want to help some of the most vulnerable people keep warm this winter and manage their energy bills? Come and join our Green Doctor team at Groundwork South.

Home Energy Advisor (Green Doctor)
Reference: GD0424
Location: Kent, Hybrid Working (On site at Gravesend Office/Remote working delivering home visits and outreach)
Contract: Fixed Term Contract – March 2025 (with possibility to extend further)
Salary:  £25,000
Hours: 37.5 hours per week

Summary of role: Our Green Doctors deliver home visits and telephone consultations across Kent & Medway.  Consultations are a mix of advice, installation of small practical energy-saving measures such as low energy light bulbs and draft proofing and referring on to other health and wellbeing services. We aim to reduce our client’s energy bills and save them money in a variety of ways including providing a bill switching service.

You will be a practical, people-person with a passion for helping vulnerable people. You must have either knowledge or experience in energy efficiency to provide tailored energy saving advice, and the ability to adapt your approach to suit our client’s varying needs.

You must be comfortable with lone working and in managing your own workload. 

A qualification as Domestic Energy Assessor (DEA), NVQ Level 3 (6049-03) Provide Energy Efficiency Services, or City and Guilds Energy Awareness (6281-01) is desirable, but relevant experience within the field or a willingness to take the qualification will be considered. (20 paid study hours).

A full clean driving licence is required.

In return we offer you:

• A competitive salary
• Generous holiday entitlement of 25 days per annum plus public holidays
• Health Cash Plan and 24 hour online access to a GP
• PERKS scheme – such as discounted gym membership and shopping discounts
• Employee Assistance Programme - including mental health helpline and face to face counselling
• Salary sacrifice schemes including cycle to work and pension contributions
• Family friendly policies to support work/life balance with time off in lieu for out of hours activities
• Business travel expenses

We are a creative, committed and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.

Groundwork South

Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.

We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.

Closing date for applications: 12th May 2024
Interview date: TBC

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).

Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.

No agencies please.