Social Care/Development Jobs
Do you want a job where you can really make a difference?
Do you enjoy working with people?
We currently have an exciting opportunity to join the Carers Information Service as an Advice and Assessment Worker.
The Carers Information Service was established in 1997 and is part of the John Whitgift Foundation. We are a small, friendly team dedicated to providing free advice, information and support to carers in Croydon.
Offering a wide range of services including health and wellbeing activities, carer's assessments, respite care, bereavement support, digital and printed publications, meeting room hire and much more. We are supported by Croydon Council and work closely with colleagues across the borough from the voluntary and community sector, NHS, and local authority.
As an Advice and Assessment Worker your main responsibilities will be to focus on the Carers Assessment Service in line with the John Whitgift Foundation, Croydon Council and Care Act requirements. This will also include giving advice, information and support to adult carers who are looking after a relative, partner, friend or neighbour of someone who needs help due to illness, disability, or old age.
Based in the ground floor drop-in service at the Carers Support Centre, alongside other Advice Workers, you will provide this service via email, telephone, online and face-to-face. The ability to work well in a team is essential!
This role is for 35 hours per week.
As a Croydon Good Employer, we are recognised for ensuring our employees are paid a fair wage, for the support we provide to the local community, and the creation of job opportunities.
All our staff benefit from an attractive remuneration package, including:
- Discounted school fees for staff working at or for Foundation schools.
- Membership of the BUPA health cash plan scheme, which gives financial support towards the cost of optical, dental, and medical costs as well as a free 24 hour Healthy Minds service for all staff
- GP hero service – free easy video and telephone access to a GP
- Membership of a generous money purchase pension scheme for all support staff and the Teachers’ Pension Scheme (TPS) for teachers. Both schemes include 3 x salary life assurance cover
- Free access to an employee discount Club, which offers discounted rates on a range of products and services, including gyms, insurance, holidays and travel, fashion and retail
- Season ticket loan, cycle to work scheme and car leasing scheme
- 25 days holiday plus bank holidays
Title: Adventure Programme Support Manager
Reports To: Director of Programmes & Development
Salary: £29,000 - £31,000 per annum, depending on experience
Location: Home-based, flexible with easy access to the Wiltshire area
Contract: Permanent
Holiday: 25 days per annum, plus public holidays
Application: Application Form
Closing Date: Friday 26th April at 9am
The Charity
The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.
The Role
We are looking for an experienced, dynamic and motivated Adventure Programme Support Manager to support both young people and volunteers on our Adventure Programme. Working alongside the Programme Managers you will act in a support function across the activity days and camps, and be involved in direct one to one support for young people. You will also work alongside the Volunteering Lead to recruit, manage and support the volunteers who are front and centre of ensuring our young people’s positive experiences and outcomes. This is a diverse role with the opportunity to make a real difference to the lives of vulnerable young people both through direct work and supporting the wider team.
Programme Support
This aspect of the role includes;
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Attending residential camps and activity days throughout the year, assisting with organising and delivering the Adventure Programme.
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Ensuring the highest standards of support, safety and safeguarding across the programme and all aspects of the Youth Adventure Trust’s work.
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Carrying out direct work with young people to help support their needs and fulfil the Youth Adventure Trust’s aims.
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Supporting work with the young people’s families to promote full attendance, effective participation and ensure they have all the information they require.
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Supporting work with our referral partners to ensure they have an excellent understanding, relationship and experience with the Youth Adventure Trust.
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Contributing to ongoing feedback to young people, parents, carers and schools.
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Supporting the effective monitoring of the programme and measurement of young people’s developmental outcomes.
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Working with the Programme Managers to support young people moving on to the Mentoring Programme, and promoting take up of the Bursary Programme.
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Supporting the development of further opportunities for young people both during and after their YAT journey.
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Assisting the day-to-day administration and management of the programme. This may include maintaining a database, producing written communications and reports, information leaflets, website updates, budget monitoring, booking and negotiating with providers, and an array of detailed record keeping.
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Creating website and social media content to highlight and promote YAT’s work.
Volunteer Management
Volunteers are critical to the success of our programme for vulnerable young people; recruiting, supporting and developing capable, skilled, empathetic, engaging and committed volunteers is essential to the impact of our work.
This aspect of the role includes;
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Promoting volunteering opportunities and recruiting new volunteers to the organisation to ensure needs are met.
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Acting as a key point of contact for volunteers, maintaining communication and engagement with the charity.
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Administering all aspects of a volunteer’s involvement with the Trust, including completing the relevant checks and references, record keeping and database maintenance.
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Organising, preparing and information sharing with volunteers to ensure they are ready to fulfil their role.
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Supporting volunteers in their role on our Adventure Programme, facilitating opportunities for informal supervision and debriefing. Our volunteers work tirelessly to ensure the young people get as much as possible from their time with the Youth Adventure Trust, and often deal with challenging and impactful situations.
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Developing and coaching volunteers in their role through working alongside them as they support young people on our Adventure Programme residential camps and day activities.
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Creating and delivering training opportunities for new and existing volunteers.
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Creating website, newsletter and social media content to promote volunteering and engagement with the charity.
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Supporting our Volunteer Committee in their functions which include organising awareness raising and social events.
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Developing opportunities for a diverse portfolio of volunteering roles within the organisation.
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Supporting the fundraising team through providing feedback, reports or event support.
Across the role you will;
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Be involved in sector networking and awareness raising on behalf of the Trust.
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Act as an ambassador for the Youth Adventure Trust at all times.
The post is subject to a six months’ probationary period.
The Candidate
To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable and challenging young people. You’ll need demonstrable skills at building effective relationships with young people, parents/carers, and professional organisations. In addition, you’ll need an excellent understanding of volunteering and relevant experience working with and managing volunteers. You’ll need strong influencing and motivational skills; the capacity to get the best out of people and confidently deal with issues. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model.
We need someone with:-
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Commitment to safeguarding and promoting the welfare of young people.
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Relevant experience of working with young people aged 11 - 14 years old, preferably in a residential environment as well as outside of this.
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Relevant experience of working with volunteers in the Third Sector, including recruiting, supporting and managing volunteers.
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Knowledge of volunteering issues and legal requirements.
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Experience of delivering training and strong facilitation skills.
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Experience in working in partnership with other professional organisations.
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Strong team skills with the ability to motivate and support a wide range of people.
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Self-motivation with the ability to work on their own initiative to plan and manage their workload.
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Strong IT skills including experience of MS Office, databases and social media.
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Knowledge of marketing and promotion, with an ability to use those skills to promote opportunities effectively.
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Excellent administrative skills and a methodical and thorough approach.
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Excellent communication and interpersonal skills.
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The ability to perform well and problem solve in high-stress and changing situations. Ability to be flexible and dynamic in approach.
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A positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust. A personal interest in and an understanding of the positive impact outdoor adventure, especially for vulnerable young people, and a desire to help inspire young lives.
In addition:-
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The ability to work flexible hours including occasional evenings, weekends and a handful of residential trips as required is essential - if you are looking for a predictable Monday to Friday, 9-5, work environment throughout the year, this won’t be the right fit.
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A full clean driving licence and access to your own vehicle is required
Safer Recruitment
The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Please be advised;
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a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;
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we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;
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if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview;
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in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;
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if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and
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applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.
Please review our Safeguarding Policy available on the Youth Adventure Trust website.
How to Apply
Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Role and Candidate Specifications above.
The Application Form should be returned to:
Tessa Woodrow, Director of Programmes and Development
Applications Closing Date: Friday 26th April 2024 at 9am
Interview Date: Friday 3rd May 2024 in the Wiltshire area
The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.
Unfortunately we are unable to reimburse interview expenditure incurred.
Data Protection Statement
For information about how we use your data, please see the Privacy Policy on our website.
Equal Opportunities and Diversity Statement
The Youth Adventure Trust is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
Additional documentation:
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Application form
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Recruitment of Ex-offenders Policy
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Example Reference Questions
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Internally the job title will be Recovery Worker.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Repton House as a Recovery Worker.
Repton House is a mental health, supported housing service, working to a recovery model. We work with individuals over the age of 18, who have long and enduring mental health needs and/ or autism. This role would suit someone from a support, care, nursing or complex needs background. Our residents are at the centre of what we do, providing person-centred services, making no two days the same.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in.
Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
There are two permanent roles available: one role to work 30 hours per week and one part-time weekend role at 22.5 hours (Fri/Sat/Sun or Sat/Sun/Mon on rota basis) per week. Please state on the supporting statement which position (or both) you are applying for.
To apply, please visit our website via the apply button and send a CV and covering letter explaining why you feel you are right for the role. Applications without covering letter will not be considered.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation
Settle and Thrive helps people who've been held back to build the lives they want. You’ll help former roughsleepers, newly housed, plan for the future, uncovering their strenghts and passions. You’ll help them make connections to others and grow networks that strengthen, bring opportunity and help them take charge of their lives. You will work alongside a friendly, vibrant small team to support people to be safe, be well, keep their accommodation and achieve their dreams.
We are looking for a creative individual who can develop people affected by homelessness turn their lives around.
Benefits include
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25 days annual leave + 12 bank holidays
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Flexible working
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Stakeholder pension scheme plus 8% employer contribution
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Employee Assistance Scheme
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A friendly workplace with a strong culture of helping people uncover their potential.
Interviews on 22nd April
We have funding guaranteed for 12 months with the hope of more.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to make a difference now and for the future?
We have an exciting opportunity to join our team in East Sussex who support Young Carers, aged 5-18 years, who have caring responsibilities for someone in their family due to disability, long-term illness, mental health, or drug or alcohol misuse.
You will manage an existing caseload and new referrals, meeting with families and Young Carers to complete statutory assessments, and providing short-term interventions that support Young Carers to improve their resilience, educational chances and wellbeing. This might be signposting to local services, action planning, one-to-one support, or our workshop programme.
Working closely with schools and Childrens Services, you will make referrals to a range of professionals and community services, ensuring whole family needs are met, and thereby reducing the impact of caring on the Young Carer.
As a CYP Coordinator, you will plan and deliver workshop sessions and activities, providing opportunities for Young Carers to spend time with their peers and recognise that they are not alone.
This is a full-time role delivering the service across Wealden (part-time hours considered), and includes working once a week at our Tunbridge Wells office. Some early evenings required. Own car essential.
You can make the difference and give a Young Carer their childhood back.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous 31 days annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
AFSG Coordinator Role Description
The Academic Forum for the Study of Gambling (AFSG) is seeking a Coordinator to support organisational sustainability, membership, and outreach activities. This is a one-year contract position with the possibility of extension. The salary available ranges between £30,000 and £40,000 depending on experience, qualifications, and time commitment. This is a part-time (between 2 and 4 days a week, to be agreed upon with the successful applicant), remote working position, and the applicant must be based somewhere in the United Kingdom.
The AFSG Coordinator will report to the AFSG Executive Committee and will work closely with Greo Evidence Insights (Greo), the organisation that provides administrative and logistical support to the AFSG. The Coordinator will work independently on the tasks outlined below and will be required to attend meetings of the AFSG to provide regular progress updates.
Responsibilities:
AFSG planning and sustainability.
The Coordinator will be responsible for:
- Developing and enacting a sustainability plan to establish the AFSG as an independent formal, registered charity, not-for-profit, or similar appropriate entity. This could include, but is not limited to the following activities:
- researching possible organisational structures including liaising with other academic societies/membership bodies to gain understanding of their operations, infrastructure, articles of incorporation and funding structures;
- proposing an organisational structure that would support AFSG sustainability goals;
- connecting with professionals and services necessary to implement a sustainability plan; and recruiting trustees (if applicable).
Network growth and promotion.
The Coordinator will be responsible for:
- promoting and raising the profile of the AFSG; developing and implementing a communications strategy to increase engagement with the AFSG;
- creating, writing, sharing, and engaging with relevant content via AFSG social media channels;
- managing (i.e., formatting, maintaining distribution list, and disseminating) an AFSG newsletter or other equivalent communication project;
- seeking opportunities to promote the AFSG and AFSG funding opportunities in appropriate locations such as academic journals or research databases; managing all membership communications;
- assessing and proposing other appropriate knowledge translation opportunities and activities for the AFSG;
- supporting other AFSG activities, projects, and initiatives that may arise, as they relate to membership relations, communications, and outreach;
- and maintaining and updating the AFSG website.
Mobilisation of funded research projects.
The Coordinator will be responsible for:
- organizing a webinar series featuring AFSG funded research presentations/webinars for AFSG members;
- supporting the organising committee of the Current Advances in Gambling Research conference series.
Qualifications
Essential qualifications.
The AFSG Coordinator must have:
- experience in one or more of the following sectors:
- mental health and wellbeing; academic research/support; professional societies or the charity sector; bid development and partnership engagement;
- excellent written and oral communication skills with the ability to network and build meaningful relationships;
- experience managing social media and webinar platforms;
- experience using basic tools to build and manage websites;
- ability to recognise, navigate, and escalate sensitive issues to the AFSG Executive Committee and Greo as appropriate.
Desirable qualifications and experience.
It would be valuable for the AFSG Coordinator have one or both of the following assets:
- experience establishing a UK registered Charity
- knowledge of the field of gambling studies
HOW TO APPLY
Please submit your cover letter and CV in one continuous pdf by an email via the button below.
The subject line of your email should be “AFSG Coordinator”.
If you require accessibility-related accommodations to participate in the recruitment process, please email the above address with “Accommodation Required” in the subject line and provide your contact information.
Applications are due by 23:59 BST on April 7, 2024. Application review and candidate interviews may be conducted on a rolling basis (e.g., prior to the application deadline).
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you driven by the desire to make a difference? Join our Advice & Support Team at Providence Row and support those at risk of homelessness.
About us: Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home. We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.
About the role
- Delivering support to people who are experiencing homelessness and are rough sleeping in the borough of Tower Hamlets.
- Conducting person-centred assessments with those who self-present at the service for support
- Agree plans, in conjunction with service users, to move into accommodation and access specialist services which will address the underlying causes of their homelessness.
- To make referrals into Tower Hamlets and Pan-London local authority housing options services, using Homeless Reduction Act
- To work with partner agencies to provide joint support to service users where appropriate
- To build relationships with housing providers and the private rented sector, to increase the portfolio of affordable referral routes into accommodation.
- You have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
- You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you ready for the next step?
We are looking for a great motivator with excellent communication and organisational skills to manage and develop our new service supporting Adult Carers, Young Adult Carers and Young Carers across Lewisham to improve their health and wellbeing, and access support that meets their needs. The role is based at our office in New Ash Green and requires travel by car to Lewisham twice a week.
You’ll manage and oversee the day-to-day operation and delivery of the service, ensuring performance monitoring outcomes and KPI’s are met. You’ll develop partnerships with local stakeholders, practitioners, businesses and services to promote and embed the service, facilitating the development of Carer friendly culture.
This is an excellent opportunity to build a positive team culture and develop the local team, ensuring staff receive induction, supervision and training. You’ll manage a small caseload and support the delivery of the service’s activity package as required, including respite activities, online groups, face-to-face sessions.
Applicants should have relevant staff or project management experience in social care, health, education or the voluntary and community sector relating to working with vulnerable adults and/or children. You should have operational experience of multi-agency working, a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services.
This is a full-time role. The postholder must have access to their own ULEZ compliant car.
Be part of something amazing.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous 31 days annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
The client requests no contact from agencies or media sales.
Role Profile
This is an opportunity for you to join an established charity that has an excellent reputation locally as a trusted partner and as a great place to work. You’ll be a part of a small, but committed team with big ambitions that works cohesively and effectively together to get things done. You will provide generalist level advice and casework focused on welfare benefits, housing and energy as well as offering non-monetary debt advice about priority debts and budgeting.
You’ll help people to understand their rights and responsibilities by exploring their problems in depth. You'll proactively encourage clients to take responsibility for completing actions to resolve problems themselves. Taking responsibility for cases and advocating on behalf of clients where appropriate.
You’ll work closely with our key partners across North Lincolnshire within the statutory and voluntary and community sectors and ensure clients receive a good quality and holistic service that supports individuals to remove the financial and psychological barriers to achieving positive outcomes and build resilience for the future.
This role is offered both on a trainee and a qualified basis. For the trainee position we’re not necessarily looking for someone who has previous experience working within the advice sector, as long as you’re empathetic and able to provide person-centred support in a non-judgemental way we can provide full training.
You’ll really be able to make the role your own. You’ll be a part of a small, but committed team with big ambitions that works cohesively and effectively together to get things done. You'll be an important and valued member of the team and, with the support of Citizens Advice North Lincolnshire, will be responsible for ensuring people focused outcomes are met in a pressurised environment.
What we offer our staff
We provide an employee assistance scheme managed by LifeWorks. Benefits include:
- 24/7 - 365 telephone helpline
- LifeWorks online support website
- LifeWorks app
- 6 sessions of face to face counselling per issue – unlimited issues per annum
- Employee legal helpline
- Consulting services – financial, debt advice, housing, relocation, parenting, eldercare, work performance, health and wellness advice and much more
- Childcare and eldercare matching service
- Savings on everyday purchases and life events
- Access for family members and dependants – excluding counselling and legal advice
Annual leave: Annual leave is 25 days from 1st January to 31st December, plus 8 bank holidays. We offer additional long service leave of 5 days after 4 years of employment
Staywell has two thriving, popular day centres offering a range of activities and support for older people with a range of needs. We need someone with excellent communication skills and a professional approach to work with our Day Services Manager, leading and supporting a large team of staff and volunteers.
You’ll need the ability to promote and foster a positive environment for both staff and clients, together with a willingness to be involved in all aspects of the operation of the centre.
If you would like an informal chat about this role before applying, please contact us (contact details on our website).
The client requests no contact from agencies or media sales.
Purpose of role:
To excel against targets in the provision of an effective supported Money Advice debt casework service that is compliant against quality standards including the MaPS quality of advice framework; ensuring that clients receive their full entitlement to all benefits, receive appropriate financial capability support and experience a positive customer experience from Citizens Advice Liverpool.
To be successful in this role, you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work under pressure to achieve targets and outcomes with minimum supervision.
To be appointed as a Money Advice Caseworker, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.
About us
The first Citizens Advice opened in Liverpool on 4th September 1939, established in the aftermath of the first world war and provided, amongst other initiatives, a casework service for families in need.
Since then, we have continued to grow as a frontline service, finding innovative solutions to the advice needs of our community through free, confidential and independent advice and information services.
Citizens Advice Liverpool is a charity, dependent on a workforce of paid staff and over 120 trained volunteers. We operate over four permanent sites (Belle Vale, Garston, Walton & Wavertree) and over 30 outreach locations in the city, which we are continually reviewing to ensure we are reaching the people most in need of our services. We have also developed a mobile phone app which acts as a single point of access for Citizens Advice in Liverpool, showing where to find advice in real time, access to self-help information, and telephone, WhatsApp, email & webchat advice.
We are a member of "National Citizens Advice", which provides the extensive information system we use to advise clients and sets standards for advice, training, equal opportunities and accessibility in our offices.
We receive funding from Liverpool City Council; which helps support our generalist advice service which gives advice on a wide range of subjects such as; benefits, work, debt & money, consumer, family, housing, law & courts, immigration and health. We also receive funding from other major contributors which helps run our specialist advice projects.
We're looking for four kind, compassionate and resilient Support Workers to join our Learning Disabilities service in Hammersmith & Fulham.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of positive risk taking
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
* Undertake support work in partnership with external stakeholders to compliment their interventions
* Developing productive relationships with partner organisations to improve service outcomes
* Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
* Involving customers in the design, development and delivery of the service
* Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
* Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* NVQ Level 2/3 or equivalent with some or equivalent sector work experience
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Location: Hybrid – Remote and Office based, flexible options available across Liverpool, St Helens and Warrington
Hours: 2 Roles available - 1 FTE - 35 Hours and 0.8 FTE - 30 Hours
About the Role
Citizens Advice Liverpool in partnership with Citizens Advice St Helens and Citizens Advice Warrington are delivering a Welfare Benefits, Debt and Budgeting Advisory Service to Torus Housing tenants.
The Welfare Benefits Caseworker is responsible for delivering a comprehensive Welfare Benefits Advisory Service to individuals and families in need. The caseworker will provide support and guidance to clients in understanding and accessing welfare benefits, ensuring they receive the appropriate financial assistance and support, including support with welfare benefits mandatory considerations, and appeals. The role requires a thorough understanding of welfare benefits regulations and policies, excellent communication and advocacy skills, and a strong commitment to improving the well-being of individuals and communities.
About us
The first Citizens Advice opened in Liverpool on 4th September 1939, established in the aftermath of the first world war and provided, amongst other initiatives, a casework service for families in need.
Since then, we have continued to grow as a frontline service, finding innovative solutions to the advice needs of our community through free, confidential and independent advice and information services.
Citizens Advice Liverpool is a charity, dependent on a workforce of paid staff and over 120 trained volunteers. We operate over four permanent sites (Belle Vale, Garston, Walton & Wavertree) and over 30 outreach locations in the city, which we are continually reviewing to ensure we are reaching the people most in need of our services. We have also developed a mobile phone app which acts as a single point of access for Citizens Advice in Liverpool, showing where to find advice in real time, access to self-help information, and telephone, WhatsApp, email & webchat advice.
We are a member of "National Citizens Advice", which provides the extensive information system we use to advise clients and sets standards for advice, training, equal opportunities and accessibility in our offices.
We receive funding from Liverpool City Council; which helps support our generalist advice service which gives advice on a wide range of subjects such as; benefits, work, debt & money, consumer, family, housing, law & courts, immigration and health. We also receive funding from other major contributors which helps run our specialist advice projects.
You have an understanding of drug, alcohol and health related issues, and experience of working with adults in an addiction, housing or social care setting. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Complex Needs Practitioner.
Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief providing support for alcohol and drug issues across Buckinghamshire.
We are looking for three Complex Needs Practitioner to join our team in Aylesbury. The purpose of the role is to engage people in a variety of interventions, using a person-centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes.
All Complex Needs Practitioners work flexibly across the community and within our multi-agency partnership settings. The caseload will include a mixture of community and multi-agency referral pathways including health and social care.
A core part of the role will be working with people and their families to address holistic support needs across all aspects of the person’s wellbeing. This could include diverse work related to knife crime, 5 step family work, exploitation, physical and emotional health as well as substance misuse.
An energetic and confident self-starter, you have a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. Experience of liaising with voluntary and statutory agencies and health professionals and engaging effectively with clients in a variety of settings is essential. You’ll also need a flexible approach, excellent record keeping and report writing skills and a willingness to work flexibly across the community and within our multi-agency partnership settings, on an outreach basis, with a central hub base at our head office.
This is a permanent full-time role requiring the post holder to work 37 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.
Aquarius is a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius will become a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation, of which Aquarius will remain a subsidiary.
Housing Officer
Are you passionate about providing exceptional support to tenants and ensuring their housing needs are met with care and efficiency?
A leading provider of specialised supported housing, is seeking a dedicated Housing Officer to join their team.
Position: Housing Officer – Specialised Supported Housing
Location: Tankersley, Barnsley (with travel from Durham to Worcester)
Salary Range: Circa £28,000.00
Working Hours: 37.5 hours per week, Monday to Friday
About the role:
As a Housing Officer, you will be the primary point of contact for tenants, providing general and intensive housing management services. From tenancy sign-ups to addressing property concerns, your role will be vital in sustaining excellent communities and ensuring tenant satisfaction.
Key Responsibilities:
- Delivering housing management services, particularly for vulnerable tenants
- Handling general and intensive housing management responsibilities, including tenant engagement and resolving any tenancy breaches
- Building and maintaining positive relationships with internal and external stakeholders, including tenants, support providers, and local authorities
- Ensuring delivery of excellent customer service tailored to individual tenant needs
- Collaborating with colleagues and partners to achieve shared objectives effectively
About you:
To be successful in the role of Housing Officer you will need the following skills and experience:
- At least 3 years’ experience working with the Tenancy Standard, Tenant Involvement and Empowerment Standard and the Neighbourhood and Community standard
- Knowledge of regulatory standards relevant to the role
- Experience of delivering excellent customer services that meet individual needs.
- Strong IT skills, including proficiency in Microsoft Office
- Excellent communication skills, both verbal and written
- Ability to work independently and collaboratively to achieve objectives.
- Problem-solving skills with a focus on customer service and satisfaction.
- The ability to drive and have a reliable vehicle available to use for work purposes with business insurance.
- CIH, IRPM, or equivalent qualification or degree (desirable).
If you're ready to make a meaningful impact in the lives of tenants and contribute to the organisations mission of providing exceptional housing support, apply now to join the team!
You may also have experience in areas such as: Housing Advisor, Housing Officer, Tenant Support Advisor, Tenant Support Officer, Customer Contact Advisor Housing, Housing Advisor, Housing Options Advisor, Housing Advisor - Supported Housing, Housing Customer Services Advisor, Tenant Support, Tenant Liaison, Housing Adviser, Housing Advice, Housing, Social Housing, Tenant Support, Tenant Support Coordinator, Housing Support Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.