Marylebone, Greater London
£35,000 per year
Permanent, Full-time
Job description

Salary: For the most experienced candidates we can offer a salary in excess of £35k

Working hours: Full time (35 hours per week)

Contract: Full-time, Permanent

Benefits: 32 days annual leave + bank holidays per year, flexi-time, flexi-working, career-average pension scheme, interest free season ticket loans and occasional working from home

Location: Central London (Baker Street)

*** No agencies or consultancies – we are looking for an experienced individual ***

We are looking for an experienced, adaptable, highly motivated and outcome-focused individual to join our small but business-critical digital and communications team at the Social Care Institute for Excellence (SCIE), an independent charity that produces informational resources, and provides training and consultancy services to the health and care workforce.

First and foremost, we are looking for the right type of individual, someone who is interested in the vision and values of the organisation, and translating this into digital outcomes.

Our digital presence, and in particular our main website is central to the business. It serves as an informational resource for the health and care workforce, disseminating best practice guidance, and is vital to marketing our commercial training and consultancy services.

We have invested heavily in our website, and are proud of our 2.8m users (4.1m sessions) per year, but know we need to focus our efforts more on maintaining and improving on these figures.

We believe content-is-king, and great digital content and resources are central to growing our reputation, reach and customer-base.

We are looking for a creative and deadline-focused digital content developer to:

  • work with stakeholders to produce our practical and influential online resources for people who work in the health and social care sector.
  • project manage the production of well-targeted publications, and digital resources, from inception to delivery, on time and within budget.
  • manage, re-purpose and develop content for digital-based resources and services.
  • design and implement digital structures for content-rich non-digital publications, aiming to maximise the usability, accessibility and findability of our resources which are made fully available as HTML digital resources
  • build digital resources online, including using raw, hand-coded, HTML as part of the digital production process.

You will have at least three years’ commercial experience of managing, re-purposing and developing content for, and working on, high-profile, public-facing, content-rich websites or digital services. 

How to apply:

To show interest in this role, please click apply online and include the following details:

  • full curriculum vitae (CV)
  • covering letter explaining why you would be ideal for this role
  • notice period in your current role

We will be operating a rolling recruitment programme, so you are urged to apply as soon as possible.

You may be asked to take a HTML test and/or attend an interview, which would take place at SCIE's offices in Baker Street, London.

Please make sure that you have enclosed all the relevant documents with your application.

SCIE is a Disability Confident Employer. We value diversity in our workforce and are committed to equal opportunities.

 

Role description:

Reports to: Publishing Manager

Accountable to: Head of Digital and Communications

Line manages: N/A

Job purpose:

  1. Project manage the production of well-targeted publications, and digital resources, from inception to delivery, on time and within budget.
  2. Manage, re-purpose and develop content for digital-based resources and services.
  3. Designing, and implementing digital structures for content-rich non-digital publications, aiming to maximise the usability, accessibility and findability of our resources which are made fully available as HTML digital resources
  4. Build digital resources online, including using raw, hand-coded, HTML as part of the digital production process.
  5. Ensure that all digital-based products and services are developed in-line with SCIE’s strategic objectives.
  6. Ensure that all work delivered is fit for purpose, usable and accessible, and in-line with key standards and legislation.

Main duties:

  • Work within the Digital and Communications Team to project manage online resources to deadline and within budget
  • Copyedit, proofread and design high-quality publications and digital resources, staying true to the SCIE brand
  • Develop effective search engine optimised copy for the website
  • Build practical and accessible web pages using raw, hand-coded, HTML
  • Work with internal and external subject matter experts to develop our resources
  • Manage agencies and external suppliers ensuring they deliver the agreed brief to quality, on time and within budget
  • Offer content and design support to all areas of the organisation
  • Ensure that digital-based resources adhere to the appropriate standards and legislation.
  • Develop resources that are co-produced by people with lived experience of using health and social care services, respecting their knowledge and input
  • Keep own professional expertise and knowledge up to date in order to make an informed contribution to the work of SCIE and other partner or client organisations.
  • Other tasks as may be required, commensurate with the level of the post.

General duties:

  1. To comply with SCIE’s policies and procedures, including equal opportunities and diversity, and to have a personal commitment towards their implementation.
  2. To learn about the work of SCIE and other partner or client organisations.
  3. To contribute to the development of service improvements through participation and involvement in team meetings, workshops, conferences and other groups.
  4. To work flexibly and respond positively to changing business needs.
  5.  A clear commitment to working with people who use services and carers in a sensitive and non-judgmental way to facilitate positive working relationships

Notes:

This job description describes the principal purpose and main elements of the job.  It is a guide to the nature of the main duties as they currently exist but is not intended as a wholly comprehensive or permanent schedule of tasks.

Person specification:

ESSENTIAL CRITERIA

Experience

  • Minimum three years’ commercial experience of managing, re-purposing and developing content for digital-based resources and services.
  • Minimum three years’ commercial experience of working on high-profile, public facing, content-rich websites or digital services.
  • Extensive experience in designing, and implementing digital structures for content-rich non-digital publications, aiming to maximise the usability, accessibility and findability of our resources which are made fully available as HTML digital resources
  • Extensive experience in using raw, hand-coded, HTML as part of the digital production process.
  • Proven experience of developing engaging search engine optimised content
  • Proven experience of developing audience-focused, fit-for-purpose content
  • Experience of project managing the production of well-targeted publications, and digital resources, from inception to delivery, on time and within budget.
  • Good copyediting and proofreading skills for both print and online resources
  • Experience of managing external contractors (e.g. editors, designers, photographers, illustrators).
  • Sound knowledge of, and self-supporting in a range of generic and specialist IT packages, including Microsoft Office (especially Microsoft Word), Content Management Systems, and version control systems.

Education/Knowledge

  • Educated to degree level in a related subject or substantial equivalent experience.
  • Aptitude, abilities and skills
  • Excellent project management skills with ability to organise workloads, meet deadlines and manage conflicting priorities.
  • Excellent written communication skills, including copywriting, editing and proofreading, with a commitment to communicating clearly and in plain English.
  • Excellent oral communication and negotiation skills, with the ability to engage and influence others, and to present ideas clearly and persuasively.
  • Understanding of the digital and publishing accessibility needs of a wide range of stakeholders, for example, of people with visual impairments, people with learning disabilities and so on.
  • Understanding how to improve user experience through good web content design and structure
  • Deep understanding of the importance of search engine optimised content
  • Attention to detail in all your work.
  • Willingness to learn new technologies and new ways of working
  • Team-working skills.

Attitudes/Personal characteristics

  • A clear understanding of, and commitment to, equal opportunities and diversity, integrity and a commitment to high standards of conduct.
  • A demonstrable understanding of the importance of accessibility and usability in digital design and of the diverse needs and expectations of end users
  • Ability to establish and maintain effective working relationships and act as a resource to other staff.
  • Capacity to work flexibly and to adapt to changing priorities and work under pressure.

DESIRABLE CRITERIA

Experience

  • Experience of styling digital resources using CSS
  • Understanding web software, syntax and technologies
  • Experience of building rich eLearning resources using tools like Adapt, Articulate or equivalent.
  • Experience of web stat and user tracking analysis using tools like Google Analytics
  • Experience of video or animation scripting, production and editing
  • Experience of image manipulation
  • Experience of developing publications for PDF and print distribution
  • Experience at e-bulletin content design and development
  • Working knowledge of design software like InDesign, Photoshop and Illustrator

Aptitude, abilities and skills

  • Experience of using free high-quality content as part of a content strategy aimed at selling commercial resources and services

Education/Knowledge

  • Knowledge and understanding of user and acceptance testing processes and methodologies.
  • Knowledge and understanding of new media and social networking technologies
  • Appropriate vocational qualification.
  • Knowledge of the social care sector.
Posted on: 18 September 2019
Closed date: 14 October 2019
Job ref: DCD-CJ
Tags: IT, Digital

The client requests no contact from agencies or media sales.