London, Greater London
£36, 000 per annum
Permanent, Full-time
Job description

About us

The Social Interest Group (SIG) is a leading UK based charity, providing bespoke person centred social and health care solutions. Utilising strength-based models of working, we specialise in rehabilitation and supporting people who have complex needs, empowering them to achieve their full potential. We deliver social and health care services through our subsidiary charities SIG Penrose, SIG Equinox, SIG Investments and Pathways to Independence.

Penrose is a key delivery partner of the London HMPPS/CFO Activity Hubs, working with Reed in Partnership. The Hubs have been specifically designed to support those furthest from the job market and most difficult to engage towards employability through the delivery of alternative, innovative interventions in a welcoming, non-judgmental environment.

We are looking for a talented, passionate and ambitious Service Manager to lead a team of skilled Support Workers, Facilitators and a Deputy Manager based across the 2 Hubs in Croydon and Lewisham, holding them accountable for delivering high-quality support whilst ensuring they are equipped with the skills and support to thrive. You will maintain a culture of learning and development through supervisions, appraisals and continuing professional development processes. You will ensure a coaching approach to line management is implemented throughout your team and adopted by frontline staff when supporting service users.

Experience of contract performance reporting will be essential to the role. You will be responsible for contract compliance, supporting your team to ensure they meet or exceed contract performance targets and achieve positive outcomes for their service users. You will be responsible for reporting our performance to our commissioners and executive team in a clear and timely fashion and taking swift action to address any areas of underperformance.

Knowledge of the Criminal Justice System, excellent communication skills and being able to develop strong working relationships with your teams, commissioners and other key stakeholders will be vital to the role. Along with the qualities to build and maintain successful partnerships and relationships, you will have understanding of budgeting and financial reporting so as to ensure your service is delivered within budget.

Benefits of working with us:

  • Excellent core and on-going training aligned with personal development plan
  • Access to employee assistance programme
  • 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave
  • Medi-cash which includes the following:
  • Discount gym membership
  • Routine eye tests, glasses and contact lenses
  • Dental treatment via NHS or Private
  • Physiotherapy, Head Massage and a range of other therapies
  • Life Assurance

You will have a passion for working with people with experience of the criminal justice system and/or with other marginalised groups, and a belief that everyone can turn their life around regardless of past or present circumstances. You will have some previous management experience, an ability to motivate and inspire, and a keen eye for detail.

More about Social Interest Group

The Social Interest Group (SIG) is a leading UK based charity, providing bespoke person centred social and health care so... Read more

Refreshed on: 17 December 2021
Closed date: 01 January 2022
Tags: Social Care/Development, Support Worker

The client requests no contact from agencies or media sales.