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Thames Reach
Greater London
£29,796 – £32,001 incl ILW & 6.5% employer contributory pension
Richmond Fellowship
Lincoln
£8.21 per hour (casual workers will occasionally be required to work sleep-in shifts, which are paid at the rate of £62.64 per shift)
Fitzrovia Youth in Action
Fitzrovia
£22,000 - £24,000 per year (Pro Rata)
If you are experienced in youth led practice and youth action programmes we would love to hear from you!
Page 3 of 5
NW4, London
London, Barnet, UK
£24,000
Permanent, Contract, Full-time
This recruiter is scheduling interviews as the applications come in. So apply now!
Job description

Be a part of The Barnet Wellbeing Hub:  The single point of access to Socially Prescribed Wellbeing services and activities - Improving access and connecting the community.

Job Title: Wellbeing Navigator

Salary: £24,000 + 3% Pension

Accountable to:   Wellbeing Hub Manager and Senior Wellbeing Navigator

Accountable for: Working with the team and volunteers

Location:   The Meritage Centre, Hendon, Barnet, NW4, and out in the community

Hours worked: 10am - 6pm Monday - Friday

PURPOSE OF THE JOB

The Barnet Wellbeing Hub is an exciting new initiative that utilises a social prescribing model to support adults over 16 years old with common and long term conditions and/or social care needs to become involved in community activities. The Wellbeing Hub is an integral component of the overall Integrated Wellbeing Service Strategy for Barnet. A vacancy available for the right candidate to support the continued growth and development of the Social Prescribing offer in Barnet.

The hub acts as a referral Single Point of Access between statutory providers and community settings. A high volume of people are referred from statutory providers, other community organisations, or could self-refer to the hub. Staff will support individuals to engage with community activities.

The role of the wellbeing navigator team will be to provide a holistic service from referral through to discharge. They will work with partners to accept referrals into the service. They will welcome each person, provide a short triage to ensure that their conditions are appropriate ones for the service to assist, and then make appointments for them to visit for more in-depth assistance where necessary. They will also carry out background administration for this service such as logging individual details onto the service database.

MAIN TASKS

Individual Support

  • Working with other team members, to provide first point of contact to all those accessing the service, whether face to face, by telephone or email.
  • As part of a team, make contact to all people referred into the service within 24 hours of the referral being received.
  • Provide a basic Triage service to people who are referred, either over the telephone or via appointments in the office.
  • For those people with appropriate needs, book appointments for them to meet within 5 days of the triage, or as soon as the person wishes attend a meeting.
  • Assist people to engage with community activities.
  • Follow up with people who have used the service to ensure that they are engaging successfully.
  • Provide a professional service that maintains boundaries, but is warm and respectful.
  • Maintain individual confidentiality and respects equal rights and diversity.

Outreach work

Links with other community organisations and relationships with statutory services are integral to the success of the Wellbeing Hub. You will be working as part of the team to formulate an outreach work plan to support the Integrated Wellbeing Service working with our partners,

  • Log all individuals accessing the service onto the central database in an accurate and timely fashion.
  • Liaise with our partners and encourage collaborative and partnership working
  • Build relationships and rapport with external partners
  • Seek and generate referrals to the Wellbeing Hub and improve the community access into the Wellbeing Hub service
  • Work flexibly at other premises, including GP practices, to deliver Emotional Health Checks to individuals based around the borough where appropriate

Administrative Duties

  • Log all individuals accessing the service onto the central database in an accurate and timely fashion.
  • Information logged should include people’s demographic information, presenting needs and any other case notes deemed to be appropriate.
  • Log appointments for people to meet Wellbeing Navigators.
  • Ensure that all paper or computerised records and documentation regarding the service is effectively and securely stored.

General duties

  • To maintain accurate records to fulfil reporting requirements
  • To adhere to all policies including equal opportunity policy and volunteer policy at all times
  • Support the team in the setup and facilitation of events throughout the year and support the continued development of the Wellbeing Café
  • Work with the team to support the recruitment and management of volunteers to create a team of hub champions to support the work of the navigators
  • Attend and contribute to regular team meetings and supervision, as well as training sessions
  • Carry out such other duties as deemed appropriate and may be reasonably required by the Service Manager.

Wellbeing Navigator

PERSON SPECIFICATION

The Barnet Wellbeing Hub is an exciting and innovative initiative in the Borough that will improve the lives of thousands of people with health and social care needs. This role is a great job opportunity for candidates who have the relevant experience and skill sets. The post holder will need to be organised, self-motivated, and a quick learner. Candidates are expected to possess the following:-

Essential

  • Experience of a customer care environment
  • Experience of mental health needs or of working with people with mental health needs
  • Ability to work on one’s own initiatives and self-motivated
  • Excellent interpersonal and communication skills
  • Excellent standard of literacy and numeracy and IT competency
  • Strong commitment to teamwork to ensure the tasks required are completed
  • Ability to work flexibly with other colleagues within the team
  • Ability to be proactive and to problem solve, including seeking creative or imaginative solutions
  • Ability to work under pressure and cope effectively and/or support others to cope effectively with difficult situations
  • Self-motivated, enthusiastic and ‘can do’ attitude
  • Strong ability to ensure confidentiality, data quality and integrity are kept at all times
  • Commitment and ability to meet set deadlines for report generation and other tasks
  • Commitment to equality and diversity

Only shortlisted candidates will be contacted.

Job Type: Full-time (Part Time Considered)

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More about Barnet Wellbeing Hub
About
Barnet Wellbeing Hub

The Barnet Wellbeing Hub has been developed as a collaborative process between people who use mental health services, a number of voluntary sec... Read more

Posted on: 31 October 2019
Closing date: 30 November 2019
Job ref: BWH-WN
Tags: Advice, Information,Social Work

The client requests no contact from agencies or media sales.

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