Birmingham, West Midlands
£25,000 per year pro rated to £20,000 for 4 days per week.
Permanent, Part-time, 4 day per week
This recruiter is scheduling interviews as the applications come in. So apply now!
Job description
This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

Location remote during Covid.

Reporting to: Director of Programme & Innovation

As the Sophie Hayes Foundation continues an exciting phase of growth and development, supporting more women survivors of Human Trafficking, the role will be a valued member of the organisation’s Birmingham & West Midlands Team. The right candidate will focus on delivering both our Employability Programmes modules: Workshops and Coaching across Birmingham and the West Midlands, through effective and productive collaborations.

This is a role designed for someone who is people focused, has an eye to detail and is: encouraging, insightful, creative, organised and willing to adapt to the changing lives of those you are supporting.Have perseverance, a high level of flexibility and emotional intelligence.You will be quick to listen, understand and lead women forward as they navigate a challenging transition in their lives. You will have initiative with an ability to adapt ideas into action, alongside strong partnership skills as you build relationships with referral partners across businesses, social enterprises and colleges across Birmingham & West Midlands.

Detailed Role Description


  1. Create, manage, and deliver both the workshops and coaching modules across the West Midlands in F2F and remote environments.
    1. Recruit survivors into the Employability Programme.
    2. Deliver Modules 1 & 2 using the Employability Programme content across group and 121 environments.
    3. Provide ongoing 121 survivor support whilst delivering the programme.
    4. Engage all survivors into The CREW our survivor led network, before during and after programme completion.


  1. Ensure our survivors, partners and volunteers are engaged, motivated and ‘have a voice’ to influence and shape our programme design.
  2. Engage with local, regional, and national networks i.e., West Midlands Anti-Slavery Network, Human Trafficking Foundation.
  3. Develop and grow partnerships with diverse stakeholders to support growing needs in both the remote and F2F delivery.
    1. NGO’s,
    2. Referral partners
    3. Educational institutes
    4. Business and community partners
    5. Faith based organisations.

Internal Relationships

  1. Work with the Employability Programme Placements Supervisor to build robust relationships in the local and regional communities, in order to secure and support survivor placements.
  2. Supervise and manage Employability Programme volunteers, with the objective of growing individual and group capabilities, skills, and resources.

Budgets & Reporting

  1. Effectively and efficiently manage local programme.
    1. Budgets. 
    2. KPI’s, ensuring correct reporting of programme outputs and outcomes. 
    3. Development through insights and evaluations, learning and feedback. 
    4. Consistently work with and encourage the growth of leadership volunteers to increase organisation capacity and capabilities.


Person Specification:


  • Minimum 3 years’ experience of successful programme delivery in the UK charity sector
  • Educated to degree level or equivalent, or the ability to demonstrate competence through experience.
  • Demonstrable direct experience of skilled facilitation for group as well as 121 support sessions/coaching.
  • Experience of proactively researching and engaging current and prospective partners.
  • Tangible knowledge of best practice in facilitation, coaching and programme delivery.
  • Outstanding communication skills and the ability to tailor written and verbal content and style to a range of audiences.
  • Experience of working to, and meeting KPI’s.
  • Ability to work under pressure and deliver outcomes to tight deadlines.
  • Required IT skills Microsoft Office including Word, Excel, PowerPoint, Outlook. (Blackbaud E Tapestry or similar CRM systems etc)
  • Ability to work on own initiative as well as a key member of a team.
  • Flexible and proactive approach and attitude
  • Enthusiasm and drive to make things happen.
  • Ability to work occasionally outside of normal office working hours.
  • Supportive of a small but fast paced team.  
  • Supportive of non-Birmingham locations
  • Ability to drive.


  • Knowledge and understanding of the human trafficking and modern-day slavery sector.
  • Experience of working with vulnerable groups
  • Experience of using social media and digital communication tools. 

Please note: We are an equal opportunities employer and welcome applications from all suitably qualified individuals regardless of their race, sex, disability, religion/belief, sexual orientation or age.

However, this post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 20

Application Instructions

Please provide a cover letter explaining why:
1.You want to join the Sophie Hayes Foundation.
2. What strengths you bring to the role

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More about Sophie Hayes Foundation
Sophie Hayes Foundation

The Sophie Hayes Foundation was founded in 2011 by a survivor of trafficking named Sophie Hayes.As a British girl she was trafficked from the U... Read more

Refreshed on: 09 June 2021
Closing date: 29 June 2021
Job ref: Ref: EP.BWM.21
Tags: Vocational/Services, Practitioner

The client requests no contact from agencies or media sales.

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