Support worker jobs

We have a rewarding opportunity available for a Female* Partnership Recovery & Development Manager to join the Bristol Mental Health Partnership and Mental Health and Wellbeing Partnership BSW. You will join us on a Permanent basis working 18.75 hours each week and in return, you will receive a competitive salary of Point 22 £33,699 per annum pro rata and benefits.

The Bristol Mental Health Partnership came to exist in October 2014 when voluntary organisations (such as Missing Link, Second Step, Nilaari and Off The Record) came together with AWP to provide secondary mental health services in Bristol. The Bristol Mental Health Partnership aims to deliver recovery and wellbeing opportunities for people with mental health needs across Bristol by engaging with service users in the community and using a range of skills to deliver support specific to the service user and their recovery goals. The post involves working with and alongside multiple organisations that form the Recovery Bristol Partnership.

The BaNES, Swindon and Wiltshire (BSW) Mental Health and Wellbeing Partnership was launched in 2025, and is a voluntary sector partnership committed to providing expert mental health support at the right time and in the right place for people living in BSW. The BSW Mental Health and Wellbeing Partnership is a new collaboration made up of: Second Step, Alabare, Nilaari and Missing Link. As our Recovery and Development Manager you will work closely with NHS community mental health services provided by Avon and Wiltshire Mental Health Partnership Trust (AWP) and manage our Recovery Navigators who are based in the Access Community Mental Health teams across BSW.

In return for joining us, we will offer you:

• Up to 30 days annual leave (depending on length of service)
• 3 extra holidays including International Women’s Day
• Excellent development and training opportunities
• Employer pension contribution (minimum 5% of your gross salary)
• Mindful Employer Plus Scheme
• Cycle to Work Scheme
• Long Service Awards
• Health and Wellbeing programme

About the role:

As our Female* Partnership Recovery & Development Manager you will need to work collaboratively and effectively in partnership with all agencies to ensure productive partnership working. You will support the development and implementation of a range of voluntary community sector roles throughout community mental health services in the Recovery Bristol Partnership and Mental Health and Wellbeing Partnership BSW. You will manage our Assistant Recovery Navigators, Recovery Navigators, Crisis Workers, Peer Recovery Workers and Facilitated Discharge Worker working in different hubs across Bristol, BaNES Swindon and Wiltshire.

Key duties and responsibilities of our Female* Partnership Recovery & Development Manager:

• Work in partnership with AWP and Second Step to ensure the development and performance of VCS staff
• Facilitate partnership working between VCS partners and AWP, by acting as a key advocate for VCS roles at all Partnership meetings
• Proactively and professionally address and resolve challenges, working in a collaborative way, to ensure VCS staff are working within the remit of their roles
• Maintain and promote good understanding of Community Mental Health Services and the wider Bristol, BaNES, Swindon and Wiltshire Mental Health Services
• Analyse problems and situations and find long-term solutions that benefit and improve the partnerships
• Support the RBP to embed VCS Management policies and procedures to support effective Human Resources management and ensure the health and wellbeing of VCS staff
• Promote a supportive and recovery focused culture within the partnerships
• Support recruitment across the partnerships
• Carry out HR processes for staff working in both partnerships, for example, inductions, probationary reviews, appraisals, performance and absence management and disciplinaries
• In partnership with AWP managers conduct quality assurance reviews and ensure any issues are resolved
• Uphold the values, ethos and culture of Missing Link ensuring staff feel valued, supported and connected to the organisation
• Work as part of the Missing Link on call system
• Carry out role adopting and promoting the values of the organisation and within the staff code of conduct

What we are looking for in our ideal Female* Partnership Recovery & Development Manager

• IT skills including ability to produce various documents in Word, and use of email and internet
• Experience working with multi agency partners
• Significant experience working with people with mental health needs or a similar setting
• Implementing new ways of working / new practices within a recovery orientated service
• Experience of managing a team and working in disciplinary role
• Management experience, including staff support, supervision and performance management
• Excellent communication skills – written and verbal
• Proven knowledge of HR processes and procedures
• Demonstrable experience of being proactive rather than reactive: focuses on preventing problems in the future rather than just resolving immediate issues
• Hold a full driving licence and have access to appropriate motorised vehicle

Please apply now to join us as our Female* Partnership Recovery & Development Manager and contribute to the valuable work Missing Link and its Partners do.

XLP is a vibrant youth work charity dedicated to shaping bright futures for young people. Leading the charge against poverty and educational failure in inner London, we offer holistic, long-term support to 11- to 25-year olds in both schools and communities.

We’re looking for a passionate Senior Youth Worker to join our team. Alongside Youth Workers and Youth Work Practitioners you will focus on delivering face-to-face youth work in schools and in community settings. You’ll be working alongside young people who may be navigating complex challenges, including community safety concerns and the risks of exploitation. Your role will be to build trust, provide meaningful support and empower them to make positive choices for their future.

If you’re committed to creating lasting change and have the skills to connect with and inspire young people, we’d love to hear from you!

Drive is a high risk / high harm domestic abuse perpetration intervention. Its sole aim is to reduce the risk posed by those using high levels of harm towards family members and / or (ex) partners. This is achieved via disruption, diversion and direct behaviour change work, where safe to do so, within a multi-agency framework.

The Case Manager will strive to work one-to-one with perpetrators who have been identified as high risk to pro-actively secure engagement, influence attitudinal and behavioural change and connect with complementary services. To do this, the Case Manager will work with local agencies to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. However, it may not always be safe or possible to meet with the perpetrator. Equally as vital to risk reduction efforts is analysis of presenting information to identify ways to disrupt their abusive behaviour, alongside close-knit multiagency working to implement actions.

Throughout all intervention the Drive Case Manager will work closely with the local IDVA service to review risk, develop safety plans and improve outcomes for all parties involved.

The Case Manager will be responsible for delivering outcomes, working typically for up to 12 months to achieve behaviour change with each Service User.

About you
You’ll have a deep understanding of the nature of domestic abuse and its effects on clients and children, as well as the reasons behind abusive behaviours towards intimate partners.

Your knowledge extends to the range of statutory and voluntary agencies that clients and their children may encounter, and you are aware of the impact of domestic abuse on children and parenting, including the additional needs of clients from BMER communities. 

You will have experience in working with clients on issues of domestic abuse, providing one-to-one and group support and advice, managing your own workload and administration, and assessing the risk and safety of your clients and those connected to your client.  You will have handled safeguarding disclosures and referrals, and you communicate clearly with a range of people both over the telephone and in person. 

You will be organised, able to use your initiative, and work effectively as part of a multi-service team. Your administrative skills are strong, and you are adept at using a computer to maintain effective systems. 

Flexible and willing to work evenings, you can travel independently. Additionally, you will understand trauma-informed practices, risk mitigation, and safeguarding. Experience liaising with social workers and other professionals, and in related areas such as substance misuse, child protection, or family support, is desirable. 

Fluency in an additional language and skills in group work are also advantageous. You stay updated with best practices and new initiatives. 

We want you to feel empowered to bring your authentic self to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.

About us
We want to make working at TLC an enjoyable and rewarding experience.
It takes a dedicated, passionate, and flexible team to deliver the range of services we provide. We’re lucky to have over 150 people on our teams and 12 Trustees who believe in what we do. We are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. 

Please note: We are running an active interviewing process for these roles. Rather than waiting until the application deadline to begin reviewing candidates, we start reading applications and speaking with people as they come in.

This means interviews may take place throughout the advertising period, and the role may be filled before the closing date if we find the right candidate early. If you’re interested, we encourage you to apply as soon as possible so you can be considered in the first round of interviews

This post is subject to an enhanced DBS check

About the role:

At Camden Young Person’s High Support Accommodation Service, nights matter. They can be the point where worry, distress, conflict or risk comes to the surface - and where calm, skilled leadership can make all the difference. As Night Manager, you will lead the overnight service, making sure young people experience safety, consistency and support when they need it most.

You will be the senior operational decision-maker overnight, leading the night team to respond confidently to incidents, safeguarding concerns, missing young people procedures, building safety, visitor access and any actions handed over from the day team. You’ll work with a high level of independence, while knowing when to liaise with the on-call manager, emergency services or wider management team to keep young people, staff and the building safe.

This is also a role about connection. You’ll line manage, support and guide Night Workers, oversee locum or agency staff where needed, and make sure overnight learning, handovers and emerging themes are shared clearly with the Service Manager and wider team. Through trauma informed, strengths-based and psychologically informed practice, you’ll help build a service where night and day support feels joined up, purposeful and ambitious for young people’s futures.

About you:

• You are calm, confident and steady under pressure, with the judgement to manage risk overnight and know when to escalate.
• You have experience supporting, supervising or leading staff in supported accommodation, youth work, social care, housing or a similar setting.
• You understand the needs, strengths and risks of young people in high support accommodation, including safeguarding, trauma, distress and non-engagement.
• You can create clear structure without losing warmth, building a team culture where staff feel supported, accountable and able to do their best work.
• You communicate clearly and confidently, with strong records, handovers and partnership working that help keep support joined up across day and night.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 31st May at midnight

Interview date: Sunday 14th June in person at a Young Person's Service

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.

We are looking for a passionate and committed Youth and Community Worker to join our Outreach Team at Croydon Drop In (CDI). This role involves working directly with children, young people and families across Croydon in community and educational settings, building trusted relationships and delivering high‑quality outreach, health education and emotional wellbeing support. You’ll work collaboratively with colleagues and partner agencies, including schools and statutory services, to respond to local needs and support diverse and vulnerable young people. If you’re empathetic, confident working face‑to‑face in the community, and driven to make a positive difference in young people’s lives, we’d love to hear from you.

*Must have manual drivers license* 

Are you passionate about supporting children, young people and adults who are autistic and/or have a learning disability? 

We are seeking to recruit a highly skilled Key Worker for our Key Worker Service in East Berkshire. The role is diverse and service user centred. It would suit someone with significant experience in supporting young people and young adults with autism and Learning Disabilities and their families.

The day-to-day work will involve a flexible approach to coordination and direct support for the young person and their family, as well as providing responsive communication at times of increased need. This is an exciting role which allows for the Key Worker to support families to navigate the system whilst advocating for them and ensuring that their voice is heard.

There will be opportunities for collaboration and co-production - our vision is to provide young person and family centred support, whilst influencing system change to achieve better outcomes for more children, young people and adults under the age of 25.

The service will be provided across the entire East Berkshire footprint covering Slough, Royal Borough of Windsor and Maidenhead, Bracknell Forest.Although the team is “virtual”, there will be frequent (weekly) travel within and across the East Berkshire area, therefore being a car driver with access to a car is essential, as well as being based near the local area. 

The Key Working Function has been developed as a response to the NHS England & NHS Improvement Long Term Plan (LTP) commitment that by 2023/24, children and young people with a learning disability, autism, or both, with the most complex needs will have a designated Key Worker, applying the recommendations made by Dame Christine Lenehan in ‘These are our Children'. The East Berkshire Key Worker Service has been established since 2023 and continues to develop and evolve. 

We are looking for someone who:

• has significant experience of working with individuals with Learning Disabilities and/or who are Autistic as well as their families.
• has an understanding of mental health and how this may impact this service user group 
• Is tenacious and passionate about advocating for our families, whilst respectfully challenging professionals and working collaboratively with other agencies
• Able to complete frequent visits to service users and have the ability to be flexible to complete visits/meetings at short notice within working hours across the East Berkshire area

A Barnardo's Project Worker 3 job description and person specification is attached to the advert for this role. This is a generic role description in use throughout the organisation to cover all roles at the given salary band. The Additional Information Sheet outlines the specific responsibilities, skills and experience required and it is important that you read this carefully before you apply.

When completing your application form, please refer to the skills, knowledge and experience required as detailed in the Person Specification and also in the Additional Information Sheet. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Where a role is advertised as fixed term, we are happy to consider secondment opportunities. Please discuss this with your line manager and the hiring manager for the role.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.

We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.

About the role

As Engagement and Assessment Worker, you will be the first point of contact for someone who comes to Crisis for help to end their homelessness. You will welcome people and listen carefully to their story whilst providing information, advice, and guidance. This role ensures that anyone who contacts the service will get an immediate response from the Engagement and Assessment team. The team will be making sure that anyone who would benefit from services, support and advice elsewhere will be signposted and referred. When we're best placed to help, people will be rapidly allocated a Crisis Lead Worker.

About you

To be successful in this role you will have:

• Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundary way.
• Experience of assessing presenting needs and working in a Psychologically Informed Environment, and in a way that ensures that members with all levels of need can access the service.
• Excellent customer service skills with a commitment to delivering the highest standard of customer care and high quality IAG.
• Good knowledge of homelessness, housing and welfare legislation and Safeguarding procedures.
• Strong interpersonal skills including effective written and verbal communication skills and ability to deal with challenging situations with a calm approach.
• Ability to manage a caseload, and successful relationships with external service providers and partners.
• Good working knowledge of Microsoft Office Applications (Word, Excel, Outlook, Teams)

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 14th June 2026 at 23:59

Interviews will take place on Wednesday 24th June 2026 at Crisis Skylight South Wales, 163 St Helens Road, Swansea SA1 4DQ

Interview process: Competency-based interview followed by a service user panel interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Alongside Youth Workers and Senior Youth Workers you will focus on delivering face-to-face youth work in schools and in community settings.

You’ll be working alongside young people who may be navigating complex challenges, including community safety concerns and the risks of exploitation. Your role will be to build trust, provide meaningful support and empower them to make positive choices for their future.

If you’re committed to creating lasting change and have the skills to connect with and inspire young people, we’d love to hear from you!

The St Matthew’s Project is looking for a passionate and experienced Wellbeing and Outreach Worker to help strengthen our trauma-informed approach and support young people through our Fit 4 Life programme.

This role is at the heart of our work with young people facing disadvantage and navigating key transition points in their lives. You’ll deliver 1:1 and group wellbeing support, work closely with families, contribute to staff wellbeing, and help shape a supportive, trauma-informed environment across the organisation.

We’re particularly interested in candidates with experience supporting young people affected by trauma, strong relationship-building skills, and an understanding of community-based work.

Candidates with lived experience is valued.

The ideal candidate will have or be working towards an advanced qualification in psychology, counselling, or mental health.

The role includes a mix of weekday, evening, and Saturday sessions across community settings in Brixton / Tulse Hill.

If you’re committed to making a meaningful impact and want to be part of a small, dedicated team, we’d love to hear from you.

Please note: This role is subject to an enhanced DBS check.

While we are looking for a single candiate to fulfil all the sessions listed in the job description, we would also welcome applications from candidates who would be willing to job share.

Creative Support wish to recruit to the position of Property Services Officer. This individual will work on the repairs and property management helpdesks within our Property Services Department.  The role will work as part of a team logging and progressing property repairs or property management issues reported by phone, email or via the Out of Hours service. The member of staff will also provide administrative support to the wider Property Services Team, as and when required. 

This opportunity will suit someone with excellent customer service, IT and communication skills. The individual should have experience of working in a fast paced office environment and be able to prioritise workload confidently.  The ideal candidate will have a positive, proactive worth ethic and contribute to improvements within the team. 

It is essential that any applicants are good team players, keen to learn and support the team with their work. We pride ourselves as a solution focused, resourceful and dynamic team and are looking to recruit a Property Services Officer that shares these values. Part time hours will be considered.

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.

Vacancy Reference Number: 85760

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker visas.

We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values.

£40,000.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Service Leadership and Operational Management

• Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse.

Safeguarding, Risk and Safety Management

• Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused.

Staff Leadership and Performance Management

• Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes.

Quality Assurance, Partnerships and Service Development

• Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery.

Compliance and Professional Practice

• Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards.

About you:

Knowledge and Experience

• Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families.

Skills and Abilities

• Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services.
• Strong risk assessment, decision-making, and problem-solving skills, particularly in relation to safeguarding and high-risk cases.

About us

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

New Horizon is looking for a talented Jobs, Education and Training (JET) worker to join our amazing team! If you are experienced in providing jobs, education and training support and passionate about working with young people facing multiple barriers, we would love to hear from you. Our JET workers hold small caseloads of young people, providing 1:1 advice and guidance as well as delivering group sessions. Our aim is to support young people to access opportunities that build their skills and help them take their next steps after a period of homelessness. This role also involves working directly with young people in our day centre and therefore we are looking for a candidate who is happy to work in a busy environment, forms positive relationships quickly and above all is inspired to support young people to overcome challenges. The role is fixed-term for 12 months.

Key details

• Contract type and hours: 35 hours per week, Monday-Friday (09:30-17:00), fixed-term for 12 months.

• Starting salary: £32,136 (to £35,778.08)

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline: 9am, Friday 26 June

• How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

We wish to appoint an experienced, enthusiastic and outgoing Young Carers Youth Worker in North Oxfordshire, who, as a member of the team, will provide support to young carers and plan and deliver a varied programme of social activities and trips, working directly with young carers. Join our small and friendly team and you’ll see the impact of the charity’s work first-hand. 

Main Duties and Responsibilities

· Provide one-to-one support for Young Carers, liaising with other agencies to help ensure the best outcomes for Young Carers;

· Establish relationships with schools across North Oxfordshire offering them support in how they identify and respond to the needs of young carers in their classrooms.

· Assist schools in launching Young Carers Groups and introducing Young Carer Leads in their settings.

· Contribute towards awareness raising events and activities to increase the identification and support of Young Carers, including liaison with Schools and community group;

· Record all casework contact information and ensure that all appropriate consent forms, assessments, Baseline Forms, and other required information and administration is completed and recorded for all Young Carers;

· Ensure all tasks, procedures, and practices comply with Be Free Young Carers’ policies, including safeguarding and child protection, health and safety, confidentiality and equal opportunities;

·        Set up and run a monthly youth club to support young carers socialisation. 

Interviews will be offered for the week commencing 22nd June. 

This role presents opportunity to work innovatively & responsively, creating new, unique, & informative LGBTQ+ affirmative resources, providing crisis support, prevention & wellbeing initiatives; along with having a developmental role in upskilling & supervising sessional staff, trainees, interns & volunteers. 

This is an exciting job opportunity to join a dynamic & committed team, in a key frontline role working directly within our Heads-Out mental health service, which provides individualised mental health plans, crisis safety plans and support, mental wellbeing workshops, varied mental health support groups including for those seeking asylum, a trans & non-binary group; LGBTQ+ mental health group, and LGBTQ+ social connections & activities group. 

Opportunities will include delivery of specialised interventions, taking direct referrals and helping to support & stabilise those at heightened risk and/ or living through mental health crisis, plus psychoeducation workshops and group programmes will further enable you to engage, empower & support participants to build confidence, develop skills, strategies & achieve goals to improve, maintain & best manage mental health, increase mental wellbeing, and reduce and/ or prevent future crisis.

elop is a well established thriving and award-wining London based community-led LGBTQ+ mental health & wellbeing charity offering a range of high-quality and professional mental health, counselling and wellbeingsupport services to lesbian, gay, bisexual and trans (LGBTQ+) communities. 

There will be one regular evening/ week and occasional other evenings and weekend working required.

NB: There will initially be both in-person office-based working with some remote home-based working required whilst we’re awaiting completion of building works and relocation to new premises

Interviews will take place Friday 26 June 2026 between 9.30am – 15.00 pm