Development Officer Jobs in South East
We have an opportunity for a Customer Communications Specialist to join the Corporate Affairs Team on a 12 month fixed term basis, working 30 hours a week.
You'll be based from our Basingstoke office, although with offices in Bristol, Christchurch, Exeter and Newbury, we can be flexible on your base location.
The role will combine both home and office working to ensure a positive work/life balance.
The Role
You'll support the business in achieving its priorities through effective customer communications, advising on the right channels and messages to keep SNG's customers informed and engaged.
As a Customer Communications Specialist you'll create, develop, execute and project manage strategic and tactical communication plans. This will involve producing and delivering creative, engaging content and campaigns for our customers through multiple channels, including web, social media, email and SMS, direct mail and more.
It's an exciting time at SNG as we integrate our communications for former Sovereign and former Network Homes customers and establish a Community Foundation. You'll be part of supporting the transformation and change programme as we move forward together.
Other key responsibilities include:
- Working closely with key stakeholders, listening to and understanding their communication requirements and providing them with expert support.
- Working to align customer communications with external and internal communications, and with our strategy and values.
- Managing and measuring the effectiveness of our communications, including external benchmarking and best practice.
- Understanding the pressures and issues facing the social housing sector and keeping up to date with best practice in Communications and PR, particularly changes to communications innovation, legislation and codes of practice and sharing this insight with colleagues.
What we're looking for
This position would suit candidates who have previous Customer Communication experience, possibly in a housing association, local authority or similar non-profit organisation.
- Excellent written communication and interpersonal skills, including the ability to adapt your tone and write copy/create campaigns designed to generate a response or change in behaviour.
- Demonstrable experience of producing engaging customer content and campaigns.
- Experience of briefing and working with designers and creatives.
- A good understanding of MS Office packages, including Word, Excel and Publisher.
- Use of email marketing and social media management platforms and tools.
- Experience of working to deadlines and achieving targets through own work and the work of partners.
- Work well within a small team and on your own initiative.
- Be highly organised with a methodical approach.
You may need to travel between our offices and attend external events on occasion, so you'll need access to transport and be happy to travel.
What we can offer you
As a member of the Corporate Affairs Team, you will be part of a friendly, innovative and dynamic working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
- £450 yearly flexible benefit pot to use against benefits of your choice
- Flexible working
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- A chance to buy or sell holiday as part of our flexible benefits package
- A generous pension scheme matching up to 12%
- Life cover as soon as you join us
- You will be a part of our Recognition scheme where you can be gifted retail vouchers
- A range of wellbeing discounts including Gym Memberships
- A wide selection of other benefits available
About us
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term - in individual homes, our customers and work with partners, to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
The client requests no contact from agencies or media sales.
Overview
Are you an experienced fundraiser looking to use your passion and expertise to support impactful arts activities involving people with experience of homelessness? Experience of implementing successful major giving and corporate income programmes? Want to be part of a dynamic, ambitious, joyful organisation? Then this could be the role for you!
The Choir with No Name (CWNN) has been building supportive choir communities with homeless and marginalised people since 2008. We were founded on the premise that singing makes you feel good; it distracts you from all the nonsense in life and helps you build confidence, skills and genuine, long-lasting friendships.
“I’m so happy to have found CWNN. It’s made such a difference to me. I’ve broken a 25-year cycle with drugs and honestly, I don’t think I could have done it without the choir. I’m not existing anymore, I’m living, and that’s huge.”
- Richard, choir member
We are at an exciting stage as an organisation with an ambitious 10-year strategy to increase our choirs from six to thirty by 2033, so we are investing in our fundraising team to grow our income in line with our bold strategy and plans.
Reporting to the Head of Development, the Development Manager will take an active role in building a robust and sustainable major donor and corporate fundraising programme to help us expand our work across the UK over the coming years. They will work closely with the Head of Development to establish new and exciting partnerships with high-net-worth individuals and companies who align with our values, to grow income sustainably and guarantee the long-term stability of the organisation. As well as these two key areas, the role will also oversee the individual giving programme as a whole, including the fan club and online digital appeals, with the support of the Communications and Operations Officer.
We are an equal opportunities employer, and firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we work with, and applications from individuals are encouraged regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, ethnicity, religion or belief. We particularly welcome applications from people with lived experience of homelessness. We follow an anonymous recruitment process. CVs will be requested at interview stage.
Reports to: Head of Development
Contract: 2-year fixed term contract with possibility of extension
Hours: Full time, 37.5 hours a week. Flexible and compressed hours possible.
Location: Remote, with colleagues in London, Colchester and Sheffield and regular online meetings. Must be UK resident/taxpayer.
Annual leave: 25 days per year pro rata (rising with length of service) + UK bank holidays
Salary: £34,500 pa pro rata
Benefits: 6% employer contribution pension, Employee Assistance Programme, home working allowance, flexible hours
Deadline: 9am 15th April 2024
Job description
Major Donor Fundraising
- Proactively research, identify, and develop support from high-net-worth individuals.
- Manage a portfolio of philanthropy partners, building our income from major donors and developing a long-term major donor strategy.
- Plan and participate in engaging cultivation events, fostering strong donor relationships.
Corporate Fundraising
- Build and nurture strong partnerships with companies of all sizes, taking a proactive approach to ensure mutually beneficial partnerships nationally and locally in our choir cities.
- Securing gig sponsorship and Charity of the Year partnerships, both on a national and local level.
- Manage a portfolio of corporate partners of all sizes, building our income from businesses and developing a successful long-term strategy for securing financial, pro bono and in-kind support.
- Develop long-term relationships with companies and senior business people for the Choir with No Name
- Develop our workplace singing workshop programme into a sustainable self-earned revenue stream.
Individual Giving
- Oversee the Big Give Christmas campaign in December.
- Manage and develop the Choir with No Name fan club (regular giver programme), agreeing and achieving recruitment and attrition targets.
- Working with the Communications and Operations Officer, develop and promote digital giving appeals.
- Manage the Choir with No Name supporter database (eTapestry) ensuring donor data is kept up to date and is accurate.
- Work with the finance and data administrator to produce accurate and timely monthly donation reports for our bookkeeper.
General
- Contribute to the annual fundraising strategy, alongside the Head of Development and CEO.
- Develop a robust fundraising pipeline and stewardship plan to generate sustainable income in line with our targets and strategy.
- Evaluate fundraising activities, embedding a test and learn approach across all projects.
- Produce accurate and timely reports for funders and Trustees.
- Ensure donation data is accurately recorded in accordance with data protection regulations.
- Carry out any other duties as may be reasonably required by the Choir with No Name within the scope of the role.
Visit our website for full job description and details on how to apply.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We're excited to announce that we have a new opportunity for an experienced Fundraising Officer to join our small and dynamic Fundraising team. This post offers an excellent opportunity for someone wishing to apply their fundraising skills and knowledge, to transform the accessibility of personalised support and secure housing in Oxfordshire for people facing disadvantage, marginalisation, isolation and homelessness in our local community today.
This role has oversight of the community, events and individual giving programmes, and the right candidate will have a proven track record of fundraising, achieving high standards and growing fundraising income.
You will have a significant impact on developing our community-based fundraising activities, creating and accessing exciting and meaningful opportunities to engage individuals, schools and organisations through both face-to-face and virtual means, prioritising donor retention, community building, and ensuring fundraisers are cultivated, stewarded and thanked.
If this exciting role in a growing and ambitious charity and social enterprise is the opportunity you have been looking for, please apply by sending a copy of your CV and a covering letter by midday Monday 15th April 2024, for the attention of Rachel Lane, Senior Fundraiser.
The client requests no contact from agencies or media sales.
Rural Housing Enabler
Permanent contract
Part Time: 28 hours per week
Salary £30,500-33,250 pro rata (actual £24,400 – 26,600) dependent on experience
Hybrid working – mainly from home but should be available to go into our office (Aylesbury area) and on site visits across Buckinghamshire and Milton Keynes when required.
Could you bring your excellent project management and community engagement skills to help rural communities identify housing need and increase the pipeline of rural affordable homes in Buckinghamshire and Milton Keynes?
About us
At Community Impact Bucks, we are passionate about helping people to get involved and make a difference in their communities.
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We support local communities directly through a range of services which help people to stay connected and live independently.
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We help Bucks charities and voluntary groups on all aspects of running their organisation, offering tailored support, guidance and training.
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We run the Buckinghamshire Volunteer Matching Service which helps people find volunteering roles that suit their preferences.
Our team is working on a hybrid basis - mainly from home, but with access to the office when needed. Our office in Weston Turville, Aylesbury has free parking and good bus links.
About you
You will bring passion and energy to make a difference to rural communities. You will enjoy working with people and helping communities to achieve their goals.
An excellent communicator, you will enjoy building partnerships and working with people from a variety of backgrounds, with a strong awareness of diversity and inclusion, and the ability to be diplomatic and take the initiative when needed.
Your knowledge and experience might involve:
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Asset-based community development
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Developing and delivering activities in a community setting
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Lived experience of the challenges Buckinghamshire’s rural communities face
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Experience of working in the field of housing delivery and working with local authority planning and housing teams.
Training and support will be provided so you don’t need to be an expert in everything. You will be part of a supportive staff team within the charity, and you will be part of a national network of Rural Housing Enablers offering peer support and shared learning.
You will benefit from an interest in housing and must be able to work with Parish Councils, Housing Associations and Local Housing & Planning Authorities.
Key responsibilities
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Support, advise and steer communities, and town and parish councillors from their initial interest in providing affordable housing, through scheme inception and pre-development phases to completion, with the aim of increasing the speed of schemes through the pre-development phase.
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Assist communities to identify the nature and extent of affordable local housing need in their community including, where appropriate, through a Housing Needs Survey.
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Assist communities to identify a deliverable site for development of affordable housing and/or secure affordable housing as part of market led schemes.
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Build collaborative partnerships with key partners to provide a clear pathway to a successful planning application and delivery. Partners may include, but are not limited to, local communities, parish councils, housing association staff, officers from the Local Authorities (including in their role as providers of affordable housing) and local developers.
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Provide project management including regular reporting on project progress against workplan and housing pipeline.
Key requirements
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Experience of building and sustaining relationships within and across organisations and sectors, and working collaboratively.
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A highly capable communicator in person and in writing. Able to engage the public, local politicians, and officials on their own terms, whilst remaining independent and trusted.
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Experience delivering research, strategic assessment & planning, data analysis, and evaluation reports.
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Excellent organisational, planning and management skills, with strong attention to detail.
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Agile and proactive in approach to challenges and opportunities.
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Able to work under pressure, multi-task and meet strict deadlines.
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Competent user of databases and the Microsoft suite of software.
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Either Full British driving licence and access to private means of transport or ability to demonstrate how you will meet this requirement.
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Available to work evenings and weekends when necessary (in accordance with our Time Off In Lieu Policy)
Diversity & Inclusion
Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.
How to apply
For more information please visit our website to download the Job Description and Person Specification.
Please apply with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Monday 15th April 2023.
Interviews will take place on Monday 22nd April via video call – Teams or Zoom.
Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Monday 15th April 2023.
Interviews will take place on Monday 22nd April via video call – Teams or Zoom.
The client requests no contact from agencies or media sales.
Overview
The Choir with No Name runs choirs and builds joyful singing communities with homeless and marginalised people, around the UK. Currently, there are six choirs: in Birmingham, Liverpool, London, Coventry, Brighton (run in partnership with BHT Sussex) and Cardiff (run in partnership with The Wallich). We were founded on the premise that singing makes you feel good; it distracts you from all the nonsense in life and helps you to build confidence, skills and genuine, long-lasting friendships. Our choir members are people who have experienced homelessness, or who are simply going through a tough time in their lives.
“I’m so happy to have found CWNN. It’s made such a difference to me. I’ve broken a 25-year cycle with drugs and honestly, I don’t think I could have done it without the choir. I’m not existing anymore, I’m living, and that’s huge.”
- Richard, choir member
We have recently received funding from the National Lottery to build our participation programme to support choir members and people from the wider community work together to create safe, accessible and inclusive choir communities, as well as contribute to the national direction of the Choir with No Name. We are looking for someone to take on this exciting new role to lead the development of our participation programme at a national level as our Community Participation Manager. This role will work with our six current choirs and build a foundation for all future choirs.
As an organisation, we are committed to moving towards greater co-creation of choirs with people with experience of homelessness. This role is a crucial part of this journey.
This role could be for you if you come from a background of volunteer management, client involvement, participation, or co-production.
We are an equal opportunities employer, and firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we work with, and applications from individuals are encouraged regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, ethnicity, religion or belief. We particularly welcome applications from people with lived experience of homelessness. We follow an anonymous recruitment process.
Reports to: Head of Programmes.
Contract: 3-year fixed term contract with potential to extend.
Hours: Part time, 22.5 hours a week (3 days), flexible and compressed hours possible.
Location: Remote with potential to work from the Sheffield registered office, with colleagues in Sheffield, London, and Colchester. Must be UK resident/taxpayer.
Annual leave: 25 days per year pro rata (rising with length of service) + UK bank holidays.
Salary: £35,360 pro rata.
Benefits: 6% employer contribution pension, Employee Assistance Programme, home working allowance, flexible hours.
Deadline for applications: 9am April 19th
Job description
Participation framework
- Carry out a skills audit across all our choirs to understand what skills are needed to run each choir with greater involvement from choir members, facilitated by choir managers. This will include discovering what skills choirs have amongst their existing member and volunteer communities, and what support and training could be shared.
- Research other organisations’ participation frameworks and volunteer programmes to identify ways in which the Choir with No Name can learn from others in the sector.
- Identify a range of tasks, roles, and responsibilities (being clear about the distinction between the these) that members and people in the community can take part in to support the running of the choir, along with the training they would need to do so.
- Identify healthy ways to step down from roles and responsibilities.
- Design and pilot a framework of roles, responsibilities and tasks, and associated training and support, before rolling out nationally across all our choirs.
Existing volunteer programme
- Evaluate our existing volunteering programme, listening to our volunteer team about their experience as a volunteer, identifying areas for development.
- Develop the existing volunteer programme to support and value volunteers and to incorporate our new approach to co-creation and co-production.
- Work with our existing volunteers in a transition from the current programme into the participation framework, whilst continuing communicating the value and importance of volunteers within the Choir with No Name.
Manage volunteer communications
- Develop and manage accessible communications to ensure volunteers are equipped with the tools they need to do their roles (training, policies, support) and feel valued (thanks and recognition for their hard work). This could include:
- A regular email to volunteers
- An online portal for volunteers to access whenever they need
- Regular meetings for volunteers to keep them up to date with what is going on in the organisation and to share practice
Volunteer recruitment, induction, training and data
- Lead on national volunteer recruitment and support local recruitment carried out by Choir Managers.
- Develop, with choir members and volunteers, a training programme to support roles within choir. This training should come in a range of forms, and where possible, led or informed by choir members.
- Manage volunteer data, including developing our data management system (currently Monday, but we are considering using Plinth), ensuring:
- Inductions are completed consistently and reviewed for long term volunteers.
- Training is implemented and kept up to date.
- Volunteer data is managed in a central database so we can effectively communicate, track and understand our impact.
- Reporting on volunteer numbers and other information is provided to the Senior Management Team and board.
Other
- Support the development of the Board Experience Programme and the Member Advisory Panel, led by the CEO and Head of Programmes.
- Work towards the Investing in Volunteers or Kings Award for Voluntary Service.
- Carry out any other duties as may be reasonably required by the Choir with No Name within the scope of the role.
Experience/skills
Essential:
- Demonstrable skills and experience in project management
- Good listening, information gathering and research skills
- Skills and experience in at least one of the following:
- volunteer management
- client involvement
- co-production
- participation
- community development
- Ability to synthesise and represent multiple viewpoints
- Experience and comfort in working with data and databases
- Understanding of the needs of people with experience of homelessness and/or demonstrable knowledge and understanding of people who have lived through trauma.
- Good written and verbal communication skills
- Experience in facilitating and leading group sessions and workshops with different stake holders
- Ability to lead online sessions and use zoom and teams effectively
Desirable
- Experience of leading change within an organisation or culture
Personal requirements
Essential
- Ability to work evenings and weekends occasionally
- Willingness to travel
- A desire to be part of a committed and hardworking team working in alignment with the values of the Choir with No Name.
- A self-starter who can work with a high degree of autonomy.
- Good at managing multiple priorities and remaining calm under pressure.
- Consistently work with integrity and confidentiality.
Desirable
- A love for music and singing
For full job description and details of how to apply, visit our website below
The client requests no contact from agencies or media sales.