Youth/Children Jobs in South East
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bookings:
· Being the first point of call to our groups and customers; from answering their initial email or phone call right through to providing them with a friendly welcome when they arrive.
· Manage the bookings calendar: taking bookings requests and taking groups through the A+ Hospitality bookings process: sending out booking forms, adding customer details to spreadsheets; answering enquiries and communicating the relevant information to the rest of the hospitality team.
· Be on hand to welcome groups as they arrive and depart and provide a welcome talk as required.
· Liaise with finance team to ensure deposits and further payments are made in good time.
· Work alongside Hospitality, Housekeeping and Catering, including regular meetings ensuring good communication and they all have the information they need.
· Providing site tours to groups and customers wanting to explore options for their groups.
· Support with recruitment of new housekeeping staff as the need arises
· Reporting any difficult issues with regard to a booking to line manager
· Meet regularly with line-manager as agreed.
Event Coordinator:
· Help to organise regular events throughout the year including celebrations, fundraising events and our annual ‘Directors Day’.
· This could include assisting in setting dates; communicating with potential guests; organising catering with our chef; tasking team members with jobs as we set up and more
The client requests no contact from agencies or media sales.