Head Of Individual Giving Jobs in South West
Salary: £42,697.67 plus (£5023.71 London Weighting allowance, if applicable)
Contract length: Permanent
Location: Flexible – Home or office based
Hours: Full time, 37.5
Closing date: Sunday 14th April at 11:30pm
Are you a supporter focused Fundraiser or Direct Marketer? Do you want to work with one of the UK’s leading housing and homelessness charities and join the fight for home?
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the role and team
Working within the wider Supporter Acquisition and Retention teams, you will play a crucial role in creating engaging onboarding journeys for Shelter supporters, ensuring engagement is high throughout. You’ll be responsible for leading the strategic direction of the Individual Giving programme, making data-informed decisions to deliver outstanding supporter experiences.
Leading the team, and matrix managing other pipelines of work, you will be supported by the Head of Supporter Acquisition to deliver multiple projects concurrently. This role is crucial within the team, allowing the team to provide £20m of unrestricted income across Supporter Acquisition, Supporter Retention & Development, and Direct Dialogue.
About you
You will be an experienced Fundraiser, or have worked in a direct marketing environment, and be audience led and supporter centric.
You will also have:
- An understanding of how to develop engaging supporter journeys from point of recruitment
- Strong people skills, with the ability to work collaboratively and with flexibility
- Effective project and campaign management skills, with experience of managing multiple projects or campaigns at once
- Excellent influencing and negotiation skills, with the ability to build positive working relationships
- Effective management and leadership skills
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the following points of the ‘About you’ section of the job description listed below, please keep this to a maximum of three pages:
- You have experience working in a fundraising and/or direct marketing environment with a solid grasp of direct response, particularly in developing supporter journeys, onboarding and engagement
- You are audience led and supporter centric – dedicated to providing the best experience to Shelter supporters
- You have effective project and campaign management skills, able to manage multiple projects at once
- You have strong people skills, are highly collaborative, flexible, diplomatic and assertive with good influencing and negotiation skills and great at building positive working relationships quickly.
- You’re able to digest complex data and extract key insights to inform strategies and campaigns
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We create change and align behind our strategy’
Any applications submitted without a supporting statement will not be considered.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. We are committed to offering fully flexible working to help all employees maintain work-life balance. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Overview
Are you an experienced fundraiser looking to use your passion and expertise to support impactful arts activities involving people with experience of homelessness? Experience of implementing successful major giving and corporate income programmes? Want to be part of a dynamic, ambitious, joyful organisation? Then this could be the role for you!
The Choir with No Name (CWNN) has been building supportive choir communities with homeless and marginalised people since 2008. We were founded on the premise that singing makes you feel good; it distracts you from all the nonsense in life and helps you build confidence, skills and genuine, long-lasting friendships.
“I’m so happy to have found CWNN. It’s made such a difference to me. I’ve broken a 25-year cycle with drugs and honestly, I don’t think I could have done it without the choir. I’m not existing anymore, I’m living, and that’s huge.”
- Richard, choir member
We are at an exciting stage as an organisation with an ambitious 10-year strategy to increase our choirs from six to thirty by 2033, so we are investing in our fundraising team to grow our income in line with our bold strategy and plans.
Reporting to the Head of Development, the Development Manager will take an active role in building a robust and sustainable major donor and corporate fundraising programme to help us expand our work across the UK over the coming years. They will work closely with the Head of Development to establish new and exciting partnerships with high-net-worth individuals and companies who align with our values, to grow income sustainably and guarantee the long-term stability of the organisation. As well as these two key areas, the role will also oversee the individual giving programme as a whole, including the fan club and online digital appeals, with the support of the Communications and Operations Officer.
We are an equal opportunities employer, and firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we work with, and applications from individuals are encouraged regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, ethnicity, religion or belief. We particularly welcome applications from people with lived experience of homelessness. We follow an anonymous recruitment process. CVs will be requested at interview stage.
Reports to: Head of Development
Contract: 2-year fixed term contract with possibility of extension
Hours: Full time, 37.5 hours a week. Flexible and compressed hours possible.
Location: Remote, with colleagues in London, Colchester and Sheffield and regular online meetings. Must be UK resident/taxpayer.
Annual leave: 25 days per year pro rata (rising with length of service) + UK bank holidays
Salary: £34,500 pa pro rata
Benefits: 6% employer contribution pension, Employee Assistance Programme, home working allowance, flexible hours
Deadline: 9am 15th April 2024
Job description
Major Donor Fundraising
- Proactively research, identify, and develop support from high-net-worth individuals.
- Manage a portfolio of philanthropy partners, building our income from major donors and developing a long-term major donor strategy.
- Plan and participate in engaging cultivation events, fostering strong donor relationships.
Corporate Fundraising
- Build and nurture strong partnerships with companies of all sizes, taking a proactive approach to ensure mutually beneficial partnerships nationally and locally in our choir cities.
- Securing gig sponsorship and Charity of the Year partnerships, both on a national and local level.
- Manage a portfolio of corporate partners of all sizes, building our income from businesses and developing a successful long-term strategy for securing financial, pro bono and in-kind support.
- Develop long-term relationships with companies and senior business people for the Choir with No Name
- Develop our workplace singing workshop programme into a sustainable self-earned revenue stream.
Individual Giving
- Oversee the Big Give Christmas campaign in December.
- Manage and develop the Choir with No Name fan club (regular giver programme), agreeing and achieving recruitment and attrition targets.
- Working with the Communications and Operations Officer, develop and promote digital giving appeals.
- Manage the Choir with No Name supporter database (eTapestry) ensuring donor data is kept up to date and is accurate.
- Work with the finance and data administrator to produce accurate and timely monthly donation reports for our bookkeeper.
General
- Contribute to the annual fundraising strategy, alongside the Head of Development and CEO.
- Develop a robust fundraising pipeline and stewardship plan to generate sustainable income in line with our targets and strategy.
- Evaluate fundraising activities, embedding a test and learn approach across all projects.
- Produce accurate and timely reports for funders and Trustees.
- Ensure donation data is accurately recorded in accordance with data protection regulations.
- Carry out any other duties as may be reasonably required by the Choir with No Name within the scope of the role.
Visit our website for full job description and details on how to apply.
The client requests no contact from agencies or media sales.
Salary: £46,117.36 per annum (+ £5,023 pa London Weighting allowance if applicable)
Location: London/Sheffield/Bristol/Remote
Contract: Permanent
Hours:37.5 per week
Closing date: 1st April 2024 at 11:30pm
Do you have experience gained in a specialist digital role, such as in a delivery team at a digital agency or in-house for an online business? Then join Shelter as Digital Product Manager and you could soon be playing a vital role at the heart of our central digital team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Shelter helps millions of people each year, and the digital team play a key role by doing exciting service design work that affects our advice services, campaigns, and fundraising. We collaborate across the organisation to deliver first-class design, products, and services in an agile, iterative, and data-driven manner. We set the example for Shelter in digital best practice, discovery and innovation. This particular role is focussed on our e-commerce services, you’ll help develop our ability to be user and data-led, leading on the planning, delivery, maintenance and optimisation of everything e-commerce.
About the role
Reporting to the Lead Product Manager, you’ll work with external agencies as well as a multi-disciplinary in-house team to develop features, products and services across Shelter’s Digital Products including its online shop which is managed by our retail team. The focus of this role is to lead the development of our eCommerce Product, including user experience, conversion rate optimisation, technical integrations to internal and external systems and usability and accessibility. You will work closely with the Head of E-commerce and the wider retail team to ensure coherent user journeys and a full technical product roadmap are in place in line with retail and income generation strategic goals and priorities.
You’ll work alongside subject matter experts and specialists to understand our audiences, identify opportunities, develop and test ideas and manage products throughout their lifecycle. And, when it comes to supporting and coaching colleagues around Shelter to help them develop a digital vision for their business area, translating challenges and opportunities into excellent digital solutions, again we’ll count on you.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
You will have an understanding of how user-focused digital services make an impact and a real desire to create the most effective digital experiences for those supporting our work to end homelessness. You’ll have experience of agile planning using a range of tools and techniques and be adept at using metrics, working towards organisational strategic objectives and acting on user research to validate assumptions. Delivering products with cross-functional teams or collaborating with experts from other teams comes naturally to you too, as does bringing together different digital specialists and enabling them to work effectively towards a common aim. What’s more, you're comfortable liaising with stakeholders of varying levels of digital literacy, coaching them in digital ways of working and encouraging user and data-driven decision making. Excellent communications skills are essential, as is a real enthusiasm and willingness to work as part of a highly creative, fast-paced team.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our Digital team and be the change you want to see in society.
How to apply
Please submit your CV along with a supporting statement. In the supporting statement, please give relevant examples in line with the role responsibilities of how you meet the criteria in the 'About you' section of the job description, following the STAR format. Please also demonstrate how you address the behaviour below in your answers:
- We prioritise diversity and have an open and inclusive mindset
Safeguarding
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associate
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic facilitator who can bring together professional stakeholders and communities to help plan for a better future through appropriate small-scale housing development.
You will be working in partnership with local communities and Local Authorities to achieve affordable rural housing across rural Wiltshire. You will engage with communities, housing organisations, Parish Councils, Local Authorities, landowners, developers, agents, planners, other partners and community leaders to bring forward sites and solutions to meet local need through the provision of affordable housing projects on rural sites.
Main Duties include
- Support, advise and steer communities, and town and parish councillors from their initial interest in providing affordable housing, through scheme inception and pre-development phases to completion.
- Assist communities identify the nature and extent of affordable local housing need in their community, including where appropriate through a Housing Needs Survey.
- Support rural communities to choose a delivery option that best suits their capacity and in the knowledge of the availability of local technical support.
- Assist communities identify a deliverable site for development of affordable housing and/or secure affordable housing as part of market led schemes.
- Work with communities to build and maintain support for the scheme, ensuring the community is meaningfully engaged throughout the pre-development process, including during scheme design.
- Building collaborative partnerships with key partners to provide a clear pathway to a successful planning application and delivery. Partners may include, but are not limited to, local communities, parish councils, housing association staff, officers from the Local Housing Authority and the Local Planning authority and local developers.
- Act as an honest broker between the different parties, providing informed and impartial advice.
- Support Neighbourhood and Community Plan groups implement their proposals and policies for delivering rural affordable housing.
- Create a supportive policy and political environment for rural affordable housing by providing training and advice to key stakeholders.
- Work closely with Local Planning Authority and Local Housing Authority officers to develop policy and strategies and share practical initiatives and good practice to support the delivery of rural affordable housing.
- Provide regular pipeline monitoring reports, aligned to funding requirements, and as required by the Rural Housing steering group to inform prioritisation of RHE activity.
The client requests no contact from agencies or media sales.