Head Of Individual Giving Jobs in South West
In this role, you’ll take charge of our cash appeals programme, inspiring our incredible supporters to connect with the families we work alongside, take action and become lifelong members of our global family. You’ll collaborate closely with the Head of Supporter Engagement to implement our mid-value strategy to amplify the value of some of our most loyal supporters. In addition, you’ll create inspiring communications and engagement opportunities to improve donor retention and ensure supporters stick with us for the long term.
What we offer
- Flexible working opportunities – hybrid working with ability to work from home
- Generous annual leave entitlement - 25 days annual leave, increasing to 27 days after 2 years' service and 30 days after 5 years' service
- Training and development opportunities to personally grow and learn in the role
- A salary sacrifice pension scheme
- A supportive working environment that champions wellbeing and support
- A fulfilling opportunity to contribute to a meaningful cause.
Salary: Please visit our website to see our Global Salary Scales for more information. This role will be paid at the rate for Grade F in these scales (salary for UK is shown but will vary if based in another country). We do not negotiate on starting salaries.
Location: Office based or remote working (or a combination of the two) from anywhere ADD has an office (Cambodia, Bangladesh, Uganda, Tanzania, Sudan or UK). Applicants must have a right to work in the country they wish to be based.
Reports to: Director of Funding, Communications and Transformative Partnerships (based in the UK)
Contract: Full-time, permanent (though we are open to considering applications from those who want to work on a part-time or job-share basis)
As an organisation that works with disability justice activists in Africa and Asia we are clear that lived experience of disability is hugely important to our mission. Priority for this role will be given to disabled people. We want to see you at your best and so please let us know if there are any adjustments at all that we can make to the recruitment process to ensure that it works for you. We are also committed to ensuring that we continue to review and make adjustments throughout your employment with ADD.
Job Purpose
ADD is looking for a Head of Transformative Partnerships and Influencing to lead on nurturing and expanding relationships with institutional funders and partners so that more resources and opportunities can flow to disability justice movements in Africa and Asia.
This is a new role that will lead both our institutional fundraising and influencing work. This role will be responsible for raising significant funds from a range of institutional funders. This role will also lead on the development of a new influencing strategy to inspire funders and organisations in the disability and development sector, to increase funding for disability justice and to fund organisations led by people with disabilities directly.
Finally, this role will also ensure excellent stewardship of our existing strategic investments and partnerships.
Person specification
This is an exciting opportunity for someone passionate about disability justice and disrupting traditional funding approaches. It would be a great opportunity for someone interested in transformation in the International Development sector with a commitment to shifting power and resources to organisations led by people with disabilities. We are looking for someone who can boldly challenge power asymmetries in the funding system and help build mutually beneficial partnerships with a wide range of people. The successful candidate will have strong influencing skills and be able to inspire people to understand the importance of disability justice and participatory grantmaking. You must also demonstrate a passion for ADD’s mission and a demonstrable commitment to the Social and Human Rights Models of Disability.
Specific things we would like you to have are:
- Extensive experience in relationship-based fundraising and building meaningful relationships with funders and partners
- Extensive experience of developing and delivering influencing and/or advocacy strategies
- Excellent influencing skills
- Excellent public speaking and networking skills
- A strong understanding of flexible funding and its benefits
- Strong strategic thinking skills and the ability to translate ideas into strategy
Please see the attached job description or visit our website to see full details of the role and what we are looking for.
The client requests no contact from agencies or media sales.
Manager, Annual Fund
Contract type - Permanent, Full Time
Salary - 70,000- 75,000 CAD with excellent benefits
Primarily remote-based with occasional requirements to work out of the Ottawa office as needed.
We support and enjoy a remote working environment. Candidates must be based in Ottawa or Toronto
About WaterAid:
WaterAid Canada is a dynamic non-profit organization dedicated to transforming lives by improving access to safe water, hygiene, and sanitation in communities around the world. As part of the global WaterAid federation, we work tirelessly to create a world where everyone has access to clean water and sanitation. With a commitment to innovation and growth, we are seeking passionate individuals to join our team and contribute to our mission.
We celebrate, support, and encourage diversity and difference for the benefit of our employees, our mission, and the communities we serve. WaterAid is proud to be an equal opportunity employer and welcomes applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
WaterAid is committed to the safeguarding and wellbeing of all individuals.
About the Team:
To fuel WaterAid's global mission and programs, the Philanthropy Team drives WaterAid Canada's efforts to increase impact through innovative, high-value partnerships with a diverse set of private, large family and corporate foundations, government, and HNWI and monthly, annual donors and leadership donors, and legacy giving.
As a member of the Philanthropy Team, the Manager, Annual Fund reports to the Associate Director of Philanthropy and works closely with the Head of Communications and Brand, Data and Donor Service Administrator, and collaboratively with the entire WaterAid team.
- Manage the development and operations of WaterAid Canada's individual giving portfolios, including annual, monthly, and leadership donors.
- Develop, implement, and maintain the annual and leadership giving stewardship.
- Plan and execute annual giving campaigns, including direct mail, digital acquisition, and third-party fundraisers.
- Development and implement strategies to enhance donor engagement, stewardship, and retention.
- Build and maintain strong relationships with existing donors through personalized communications and engagement initiatives, such as donor surveys.
- Develop, implement, and maintain the annual and leadership giving stewardship standards program to ensure that class leading donor relations standards are upheld.
- Utilize third party apps such as JustGiving, Gifts of Water, Echo age and create website content related to the annual giving campaigns.
- Oversee moves management; identification, cultivation, solicitation, and stewardship of a portfolio of leadership giving donors, consulting regularly with the Associate Director of Philanthropy on pipeline development.
- Contribute to the development of donor communications materials including customized accountability/impact reports, in collaboration with the Head of Communications and Brand.
- Work with print and mail-fulfillment vendors on project delivery.
- Work with the Data and Donor Service Administrator to identify cultivation, solicitation, and stewardship opportunities for monthly and annual fund donors.
- Collaborate with cross-functional teams within WaterAid Canada, such as with Communications and Brand, International Programs, Finance, Advocacy and Policy, Annual Campaign lead, and Database.
- Maintain strong relationships across the WaterAid International Federation; support WaterAid International to maximize global fundraising initiatives; represent and advocate for WaterAid Canada priorities within global fundraising working groups.
- Utilize data-driven insights to adjust strategies for optimal performance
- Minimum three years of experience working in a fundraising, donor relations, or stewardship capacity, particularly in an annual giving portfolio.
- Exceptional tact and diplomacy.
- An acumen for identifying philanthropic motivators and driving them to action.
- An entrepreneurial and collaborative work ethic.
- Exceptional verbal and written communication skills (in English, French is an asset)
- A good understanding of fundraising databases, particularly Raiser's Edge / NXT.
- A strong commitment to WaterAid's mission, vision, and values with the ability to effectively communicate this mandate in a manner that compels prospective supporters to join the cause.
- Donor-focused lens throughout fundraising cycle.
- Excellent communication skills and a proven ability to listen and engage with authenticity, as well as the ability to distill strategic or programmatic information to new audiences.
- Ability to craft compelling appeals through individual and mass communications.
- Knowledge of the international development sector a strong asset.
- Proven ability to exercise discretion and sound judgement to maintain confidentiality; commitment to upholding honest & ethical practices to ensure the safeguarding of people and organizational assets.
- Proficiency with MS Office (Word, Outlook, PowerPoint, Excel) as well as a CRM (Raisers Edge / NXT);
- Proficiency in using Mailchimp.
- Flexibility to work across time zones, with varied work hours, and maintain a healthy work/ life balance with supports in place.
How to Apply:
To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
To apply for this post, you must be able to demonstrate your eligibility to work in Canada.
Closing date: Application will close at 11:59 PM
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Previous Applicants need not apply.
Role Purpose
To fulfil its Programme Strategy 2022-2027, ShelterBox’s programming will be guided by two Shelter Technical leads, one with a greater focus on emergency response and one with a greater focus on transitional and durable shelters and WASH. The two positions - working in close coordination and collaboration - will collaborate with the Programme Quality and Programme Delivery teams, to maximise the quality of ShelterBox’s programming in alignment with our renewed mission, vision, and strategy, under the leadership of the Head of Programme Quality.
Duties will include but not be limited to:
- Provide technical input into shelter and WASH project design and development, ensuring that shelter technical standards are documented in project sheltering strategies and tools, and that these standards are adhered to throughout the project cycle.
- Continually assess ShelterBox’s technical strengths and areas for improvement, identify approaches to addressing areas for improvement and work with relevant colleagues to put these into action.
- Provide technical advice and assistance to needs assessment, project design and delivery, including through participating in project design, reviewing concept notes/proposals and presence in-country where this is necessary to support the quality of high priority activities.
- Support partners technical shelter knowledge and capacity development, ensuring that their activities are aligned with organisational and global humanitarian standards.
- Ensure that shelter projects consider priority cross-cutting issues such as, environment, housing land and property rights, protection, gender and inclusion, and safety; and that site activities comply with appropriate local, national, and international standards and regulations.
- Support to market assessments to identify existing capacities and resources that can be leveraged to support self-recovery in shelter programming.
- Provide technical support and advice to emergency preparedness planning.
- Work with Heads of Department in International Programmes to identify technical capacity building/training needs of programme staff and ShelterBox Response Team volunteers, and work with the Learning & Development team to develop approaches to meeting these needs.
- Support the Programme Delivery team (Emergencies and Regional Programmes) to assess technical capacity of partners. Develop and deliver and/or facilitate access to shelter and WASH technical capacity building opportunities for our partners as appropriate and work with the Learning & Development team to develop approaches to meeting training needs.
- Represent ShelterBox in the Global Shelter Cluster and other relevant global shelter technical fora, networks, and coordination mechanisms. Facilitate participation of other representatives of ShelterBox in technical/sector fora as appropriate.
- Build and maintain effective working relationships with technical shelter leads in peer organisations.
- Act as technical focal point for existing strategic global/regional partnerships and support the Director and Deputy Director of International Programmes and the Partnerships Manager to build and maintain new strategic relationships with other shelter actors (not including Rotary).
- Engage with sector networks and resources to maintain relationships and awareness of sector trends, learning and recommended practice. Identify potential opportunities and significant improvements in the way we work.
- Proactively analyse and make recommendations on how emerging global and sector trends, developments and research might potentially affect current policy and practices.
- Support development of a Research Strategy and ensure accompanying work plans to make the most of opportunity for improvement, innovation, and development. Include consideration of aid items, approaches, and agreed organisational learnings.
- Build links and collaborate with relevant sector organisations, communities of practice and academic institutions to build strategically appropriate research agenda.
- Engage professional partners (organisations, individuals, and communities of practice) to both obtain and cascade learning opportunities.
- Promote and actively support an organisational learning culture. Communicate knowledge and learning related to product, process, and approach. Work with the Impact & Accountability Lead to ensure that ShelterBox has robust systems in place for technical knowledge management and knowledge sharing. Ensure relevant programme and wider staff are aware of key sector trends and recommended practice as appropriate.
- Work in collaboration with the Sustainability Manager to ensure that project design and implementation considers sustainability, including, but not limited to, utilising local resources where this makes sense and in reducing plastic and emissions in our programming.
- Work in collaboration with Sustainability Manager and Supply Chain to research, test, develop and implement more sustainable alternatives to our shelter offering.
- Support the development of a research strategy and ensure accompanying work plans to make the most of opportunity for improvement, innovation, and development. Include consideration of aid items, approaches, and agreed organisational learnings.
- Accurately and accessibly present ideas, findings, recommendations, and changes as appropriate to the audience to support organisational awareness, decision making, sector voice, and income generation.
- Work away from home, this may be UK or overseas training or deployment to disaster affected areas. Whilst you are unlikely to respond for more than six weeks at any one time, you may be required to deploy for up to 40% of your time in any calendar year.
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
The client requests no contact from agencies or media sales.
Position type:Fixed Term for 18 months. Full time. Flexible working will be considered.
Responsible to: Head of HR
Direct reports: None
Location: ShelterBox HQ, Truro
Please note - This role is to be based in Truro and will require presence in the office at least twice a week.
Role purpose:
The role of the People Assistant will be to provide administrative support to the People Team. You will contribute to the efficient running of the department and assist in the delivery of a supportive, employee-oriented organisational culture that emphasises quality, continuous improvement, and high performance.
This is a busy generalist HR role and will give you a broad experience to many different elements of HR practice including recruitment, onboarding and induction, metrics and analytics, EDI, safeguarding, and wellbeing, within the humanitarian sector.
Who are we looking for?
We are seeking a motivated and enthusiastic individual who is looking to start or develop their HR career. You will be a people person, committed to delivering excellent customer service who is able to work and communicate well with different individuals and teams, both internal and external to ShelterBox.
As the first point of contact for the HR Team the ability to manage different tasks and priorities simultaneously and have excellent attention to detail will be key.
This role will help generate and collate monthly and quarterly people metrics so excellent IT skills (particularly Microsoft Office and database reporting) are essential. As a member of the HR Team, you will be handling a wide range of data, including sensitive and personal information, as such you will work with discretion and adhere to confidentiality.
Achievement of, or study toward, your CIPD Level 3 is preferable but is not essential. Knowledge of basic employment law and HR practices would be advantageous for the role.
Main role and responsibilities
This role will primarily provide administrative support for the day-to-day running of the HR Team as well as supporting ongoing strategic work projects of the People Team. This role will also help support the diary management for the Director of People.
Duties will include but not be limited to:
- Administration of all recruitment campaigns including advertising, arranging interviews and candidate management.
- Administer all HR-related documentation in a timely manner. Documents will relate to starters, leavers, Maternity/Paternity, probation completions, etc.
- Generate and report on monthly and quarterly people metrics.
- Management of the HR inbox and timely response to queries.
- Assist with HR project and strategy work
- Information management of the HRIS ensuring electronic records are accurately maintained and updated in accordance with GDPR legislation including personal details, absence management and employment records.
- Monthly employee file auditing, ensuring records are accurately maintained including return to work, probation, and appraisal completions.
- Support internal communications including organisational updates, wellbeing, and staff newsletters.
- Diary management support for the Director of People
- Note-taking and meeting preparation
- Support office events and initiatives in person and online
- Assist with background checks – including references and DBS checks.
- Administration of H&S requirements (including DSE Assessments).
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
The client requests no contact from agencies or media sales.
Position type:Job Share, part-time permanent (0.6 FTE – 3 consecutive days per week, Wednesday, Thursday and Friday)
Responsible to: Head of Communications & PR
Direct reports:Website Manager, Social Media Officer, Email Marketing Officer
Location:Truro, Cornwall (hybrid – mixture of office and home working) or remote working (UK only) is considered (with regular travel to Truro at least 4x per year).
Role purpose:
This role manages the UK digital team, driving our digital presence and leveraging new digital opportunities. The role is focused on optimizing the ShelterBox UK digital channels, including website, digital advertising, social media and email marketing, to reach new audiences, grow audience engagement and advocacy, and increase digital income. Whilst this role is focused on UK channels, the role also supports international teams with best practice advice, integrated website management and the provision of digital campaign assets and other collateral.
In a highly competitive environment where potential supporters are bombarded with messages, we need to provide a sector leading digital experience for all our audiences. This person will be responsible for driving a high-quality and consistent online experience that responds to the values, needs and behaviours of warm and new supporters. As part of the Communications & PR team, this individual will work collaboratively with communications and fundraising colleagues to deliver digital activity and supporter journeys that support fundraising campaigns and appeals, as well as driving awareness and educating audiences on the issues faced by people after disaster.
This is a parttime permanent contract job share with current post holder – to work 3 concurrent days per week with one crossover day with job share partner. Roles and responsibilities including line management will be spilt with job share partner.
Who are we looking for?
ShelterBox is looking for a personable and self-motivated individual who has demonstrable experience of managing a high-performing digital team, integrated digital activity and digital agencies. You are passionate about creating and growing high-quality online experiences.
You will have experience of developing and delivering digital strategy and working closely with colleagues in your team and department to deliver against wider organisational objectives.
You will have a proven track record of taking a data and evidence-based approach, testing, gathering insights and driving incremental improvements that can help to improve user experience and increase overall conversion rates.
The successful candidate will join a friendly and vibrant team in our mission to make ShelterBox a household name. This role is full of variety, working with other teams within the organisation to deliver a range of strategic projects that drive brand awareness and help to increase online giving.
Digital Marketing and Strategy
- Drive our digital presence, with ongoing development and delivery of the digital strategy and annual digital plans.
- Plan and lead all digital marketing, including PPC, email marketing, social media and display advertising campaigns.
- Oversee the usability, design, content and conversion of the website, including the current redesign.
- Lead the creation and deployment of an SEO strategy.
- Build compelling digital content and journeys that increase engagement with target audiences.
- Oversee the social media strategy, including organic and paid, and developing fresh approaches as algorithms change.
- Oversee the development of an email marketing strategy, building our email list and increasing responses to email asks.
- Develop a paid media strategy that seeks to maintain high ROAS from paid media and increase engagement.
- Provide analysis and monitoring of digital activity, using data and analytics to inform future campaigns and content strategy.
- Build reach and engagement across all digital channels during major disasters and
- digital comms campaigns.
- Responsible for the digital marketing budget across all channels, ensuring spend is allocated efficiently, and is monitored and delivering value.
- Review new technologies and platforms, keep the charity informed of developments in digital marketing, and encourage the digital team to seek out and identify new trends.
Sharing knowledge and best practice
- Provide support for digital leads in our international teams, offering best practice advice, and the provision of digital campaign assets and other collateral.
- Liaise with key stakeholders in wider comms and fundraising teams to build positive, collaborative relationships
- Educate and encourage other staff members on the use of digital best practice and promote its use within the charity
- Manage relationships with third party digital agencies and suppliers
- Play an active role in any working groups where digital guidance is required.
Team management
- Line manage the Website Manager, Email Marketing Manager and Social Media Officer to deliver quality digital campaigns and channels.
- Develop team members through regular reviews, setting objectives and identifying training where needed.
- Motivate team members to deliver excellence in everything they do.
Other duties
Deliver digital fundraising campaigns to support the Individual Giving, Community and Partnerships & Philanthropy teams.
Assisting with wider digital marketing and communications delivery where required, to support the charity’s strategic objectives.
Any other duties as deemed necessary to support the Comms & PR team.
The client requests no contact from agencies or media sales.