Job title: Work Experience Coordinator
Location: Remote working in Northern Ireland
Responsible to: Head of Engagement in Northern Ireland
Salary: £24,000 to £27,000
Contract: Full-time, 37 hours a week
Closing Date: Monday 30th May 2022 at 9 AM
Interview Date: Week commencing 6th June 2022
Please note, if you do not provide a covering letter, your application will not be considered.
Although this role is based remotely, you must live in Northern Ireland. Please note, you may be required to travel to client locations in and around Northern Ireland; therefore, for some roles you should live within a commutable distance without impacting productivity or adding a substantive financial burden to the charity, to be successful in your application.
Speakers for Schools is a dynamic, swift-moving and fast-growing charity. We are on a mission to support a million young people across the UK annually by 2023. Having taken the first steps on the road to achieving this, our team has grown tenfold in the past two years. This has supported growth in our employer network from 70 to 700 leading employers and 3800% growth in the number of work experience places offered during the same period.
We want to level the playing field, making sure that all young people can access inspirational opportunities and experiences to fuel their ambition.
We are united and unique in our mission to transform lives by raising the aspirations of millions of young people every year. Each year, 1,500 senior leaders, celebrities and industry experts deliver a difference by sharing their story with students in schools and colleges in every corner of the UK. We connect employers such as Disney, The Bank of England, Spotify, PwC and almost seven hundred others to communities to provide access to the top opportunities all across the UK. With us, you will be part of inspiring a generation to reach higher, broaden horizons and get equal access to the top.
To keep growing our charity and our impact, we need top talent and we are committed to treasuring, developing and supporting them to thrive within their roles.
Speakers for Schools Values
We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.
We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.
We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.
We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.
We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.
This role sits within our Engagement team and is crucial to the delivery of the charity’s programmes.
Key Duties / Responsibilities:
- Responding to enquiries from schools and students regarding questions about the application portal registration process and general troubleshooting
- Helping with technical delivery processes using both our in-house software and that of external partners
- End-to-end technical support for partners, schools, and students
- Enabling stakeholders in the delivery of work experience and charity programmes
- Data Management and CRM
- Inputting new data, maintaining existing records and generating reports
- Responding to and managing stakeholder queries via email and telephone
- Supporting the delivery of charity programmes
Skills / Experience / Knowledge:
- Experience in a similar delivery-focused role within a small, fast-paced organisation
- Experience using Microsoft packages, including Outlook
- Experience in using CRM software to achieve the tasks outlined above
- Good customer service skills that mean queries are answered professionally and clearly
- Excellent organisation skills and ability to learn quickly to ensure smooth delivery processes
- Flexibility and a willingness to get stuck in and help with any tasks the team require support for
- Ability to clearly communicate with students to ensure they understand our processes and are able to access opportunities
- Are sociable and confident and happy building and maintaining relationships with multiple stakeholders
- Excel at organising their workload and enjoy driving work forward independently
- Think strategically and can change tactics while still meeting larger objectives
- Experience of working in programme support in education charities
- Experience in using Salesforce
- Experience in supporting young people via charity programmes
- Experience in using Google Classrooms
Benefits offered at Speakers for Schools:
- 25 days annual leave plus bank holidays
- Morning of your birthday off
- Pension scheme
- 3 voluntary days per year
- Wellbeing programme
- Enhanced maternity/paternity/adoption package
- Subsidised office furniture
- CharlieHR perks
- £500 a year training allowance
Diversity at our core
At Speakers for Schools, we are committed to encouraging equality and diversity among our workforce, and to eliminating discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
We welcome applications from all, including those where employment has been affected by Covid-19 and those seeking to change careers. Diversity is at our core, join us.
Disability Confident Employer
Speakers for Schools are glad to be Disability Confident Employers. This means that if you have a disability and you meet the minimum criteria for the role you will be invited to interview.
Please note that in certain recruitment situations, such as a high number of applications and seasonal and high-peak times, Speakers for Schools may limit the overall number of interviews offered to both disabled people and non-disabled people.
We usually ask for a CV and covering letter to be submitted as part of the application process. However, we understand that this is not always accessible to everyone, so we welcome video and phone call applications as alternative ways to apply. For additional information or support, please contact us.
How to apply:
Please apply as soon as possible submitting your CV and a one-page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period. Please note, that if you do not provide a covering letter your application will not be considered.
Appointees are subject to a successful DBS check, as contact with young people is likely.
You must have the right to work in the UK to apply.
The Journey to joining Speakers for Schools:
The closing date for this role is Monday 30th May 2022 at 9 AM
Successful candidates will be invited to interview on the week commencing 6th June 2022. Please try to be available this week as alternative dates may not be possible.
Our new team member will start ASAP.
If you have not heard from us two weeks after the interview date, please presume your application has been unsuccessful.
The client requests no contact from agencies or media sales.