Cambridge, Cambridgeshire (Hybrid)
Milton Keynes, Milton Keynes
Nottingham, Nottingham
£24,000 - £27,000 per year
Permanent, Full-time
Job description

Job title:                 Work Experience Coordinator               

Location:                Remote working in the East Midlands or East Anglia region

Responsible to:     Head of Engagement

Salary:                     £24,000 - £27,000

Contract:                Full time, 37 hours a week

Closing Date:         Sunday 20th February at 23:59 PM

Interview Date:     Thursday 24th February

 

Please note: Your application will not be considered without submitting a cover letter and including your notice period.

Although this role is based remotely, it is preferred that you live in the following counties: Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire, Rutland, Northamptonshire, Milton Keynes, Bedfordshire, Cambridgeshire, Norfolk or Suffolk. Please note, you may be required to travel to client locations in and around East Midlands & East Anglia; therefore, for some roles you should live within a commutable distance without impacting productivity or adding a substantive financial burden to the charity, to be successful in your application.

 

 

Why us?

Speakers for Schools are a dynamic, swift-moving and fast-growing charity. We are on a mission to support a million young people across the UK annually by 2023. Having taken the first steps on the road to achieving this, our team has doubled in size in the past year. This has supported 278% growth in our Experience programme and 10% growth in our Inspiration programme during the past 12 months.

We want to level the playing field, making sure that all young people can access inspirational opportunities and experiences to fuel their ambition.

We are united and unique in our mission to transform lives by raising the aspirations of millions of young people every year. Each year, 1,500 senior leaders, celebrities and industry experts deliver a difference to by sharing their story with students in schools and colleges in every corner of the UK. We connect employers such as Disney, The Bank of England, Spotify, PwC and almost two hundred others to communities to provide access to the top opportunities for all across the UK. With us, you will be part of inspiring a generation to reach higher, broaden horizons and get equal access to the top.

To keep growing our charity and our impact, we need top talent and we are committed to treasuring, developing and supporting them to thrive within their roles.

 

Role Summary

This role sits within our Engagement team and is crucial to the delivery of the charity’s programmes.  

 

Key Duties/Responsibilities:

  • Responding to enquiries from schools and students regarding questions about the application portal registration process and general troubleshooting 
  • Helping with technical delivery processes using both our in-house software and that of external partners 
  • End-to-end technical support for partners, schools, and students  
  • Enabling stakeholders in the delivery of work experience and charity programmes  
  • Data Management and CRM 
  • Inputting new data, maintaining existing records and generating reports  
  • Responding to and managing stakeholder queries via email and telephone   
  • Supporting the delivery of charity programmes  

 

 

Skills/Experience/Knowledge

Essential 

  • Experience in a similar delivery-focused role within a small, fast-paced organisation 
  • Experience using Microsoft packages, including Outlook 
  • Experience in using CRM software to achieve the tasks outlined above  
  • Good customer service skills that mean queries are answered professionally and clearly 
  • Excellent organisation skills and ability to learn quickly to ensure smooth delivery processes 
  • Flexibility and a willingness to get stuck in and help with any tasks the team require support for 
  • Ability to clearly communicate with students to ensure they understand our processes and are able to access opportunities 
  • Are sociable and confident and happy building and maintaining relationships with multiple stakeholders 
  • Excel at organising their workload and enjoy driving work forward independently 
  • Think strategically and can change tactics while still meeting larger objectives 

Desirable 

  • Experience of working in programme support in education charities 
  • Experience in using Salesforce  
  • Experience in supporting young people via charity programmes  
  • Experience in using Google Classrooms  

 

We are looking forward to holding video interviews and appointing our Work Experience Coordinator swiftly. You must have the right to work in the UK without visa restrictions to be considered. 

 

Benefits offered at Speakers for Schools:

  • 25 days annual leave plus bank holidays
  • Morning of your birthday off
  • Pension scheme
  • CharlieHR perks
  • Perkbox
  • £500 a year training allowance

 

 

Diversity at our core

At Speakers for Schools, we are committed to encouraging equality and diversity among our workforce, and eliminating discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

We welcome applications from all, including those where employment has been affected by Covid19 and those seeking to change careers. Diversity is at our core, join us.

 

How to apply:

Please apply as soon as possible submitting your CV and a one-page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.

Appointees are subject to a successful DBS check, as contact with young people is likely.

Please note, if you do not provide a covering letter your application will not be considered.

 

The Journey to joining Speakers for Schools:

The closing date for this role will is Sunday 20th February at 23:59 PM

Successful candidates will be invited to interview on Thursday 24th February

Due to the volume of applications, we receive, it is not possible for us to reply to everyone therefore if you have not heard from us by 2 weeks after the interview date, please presume your application has been unsuccessful.

Our new team member will start ASAP.

More about Speakers for Schools

Founded by journalist, Robert Peston, our aim is to end educational inequality by investing in young people through our national school tal... Read more

Refreshed on: 09 February 2022
Closed date: 20 February 2022 at 23:30
Tags: Admin

The client requests no contact from agencies or media sales.