St Giles Trust
Newport, Newport
£19,847+ excellent benefits
Contract, Full-time
Job description

Are you a proactive, collaborative and compassionate individual with a proven record of engaging positively with young offenders, people with complex needs or other vulnerable groups? Do you have experience of providing support, advice and advocacy, with the ability to assess clients’ needs?

If so, join St Giles as a Caseworker, where you will play a key role in our comprehensive communities-based team delivering a vital high-level service to vulnerable, challenging or high-risk young people in Gwent.

About St Giles

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 


About this exciting opportunity

Our successful candidate will assess referred clients, before producing support and risk management plans based on assessments and providing inter-agency collaboration in the assessment and planning process. You will develop and maintain relationships with key referral agencies, ensuring a steady flow of appropriate referrals onto the scheme and liaise closely with other St Giles teams with reference to referrals to avoid duplication.

You will also deliver a holistic support service that will include practical help such as social and housing support, accompanying clients to appointments, benefits work, debt advice, and appearing in court. Closing cases efficiently and positively is a key aspect of this role, as is identifying a survival plan for the client that will identify agencies that can be used for ongoing support and if serious problems develop in the future.

What we are looking for:

  • To have worked on an offender-led support project, had personal experience of the criminal justice system or have served a prison sentence
  • Have previous or relevant experience in similar roles or to have been a volunteer/peer with experience in this field of work
  • Experience in negotiating with partner agencies to establish links to further the aims of a project
  • The ability to use and develop monitoring systems to record all aspects of the project
  • An understanding of the need to use support plans
  • Excellent interpersonal and communication skills, both verbal and written, plus strong IT abilities


In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working,
a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan
and much more.

For further information, or to apply, please visit our website via the ‘Apply’ button.

Closing date: 11pm, 17th May 2021. Interview date: 26th May 2021.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.


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Posted on: 04 May 2021
Closing date: 17 May 2021
Tags: Support Worker
Job closes in 5 days
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