Wales, United Kingdom
£19,847 per year
Contract, Full-time
Job description

Fixed Term Contract

North Wales


Ref: PAW-212

Are you a highly organised, efficient and proactive self-starter able to work on your own initiative? Looking for an exciting new challenge? If so, join St Giles as an Administrator, where you will provide vital administrative support and contribute to ensuring compliance with systems and procedures, relating to the administrative functions.

About St Giles and the St Giles Wise Partnership  

St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training.

The Wise Group is a leading social enterprise working to lift people out of poverty. As an enterprise, we build bridges to opportunity for the most vulnerable in our society. Our team does this through mentoring support, employment, skills, and energy advice.  St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates).

About this exciting opportunity

This key role will see our successful candidate undertake a broad range of essential tasks such as providing administration for meetings, monitoring and managing our database system, developing and maintaining processes for recording purposes. A key part of the role will be to liaise with external stakeholders to arrange appointments, referrals and to ensure information being exchanged is clear and carried out in a timely and effective manner whilst at the same time being GDPR compliant.

You will also be the primary contact for all enquires, external and internal to ensure communication channels are clear an effective. In addition, you will positively represent the St Giles Wise partnership in all external meetings including conferences, seminars, and other events.

What we are looking for:

  • Strong IT skills including proven experience of using Word, Excel, and Outlook in a similar work environment.  This includes ability to use online video communication platforms (eg. Microsoft Teams, Zoom)
  • Experience of managing Customer Relationship Management systems including inputting data and creating reports
  • Experience of working in services providing administrative support in a busy, pressurized environment
  • An excellent communicator, verbal and written, with impressive interpersonal skills
  • Ability to work resiliently under pressure, meet deadlines, work on own initiative and part of a team

In return, you can expect a competitive salary and generous leave allowance, staff pension scheme, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more besides.

We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This includes experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison.

Closing date: 11pm, 26th July 2021.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.




Posted on: 22 July 2021
Closed date: 26 July 2021
Tags: Admin