Wales, United Kingdom
£24,276 p/a
Contract, Full-time
Job description

South Wales

Ref: PLT-211

Are you a highly motivated, focused and influential individual with natural leadership qualities? Are you passionate about making a difference to disadvantaged and vulnerable people? If so, St Giles is looking for a Team Leader to provide operational management across the service.

About St Giles and the St Giles Wise Partnership 

St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training.

The Wise Group is a leading social enterprise working to lift people out of poverty. As an enterprise, we build bridges to opportunity for the most vulnerable in our society. Our team does this through mentoring support, employment, skills, and energy advice.  St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates).

About this pivotal role

Our successful candidate’s primary focus will be to provide leadership and operational management to a team of personal wellbeing coaches and peer advisor volunteers employed in the delivery of the contracts. In addition you will monitor and manage all aspects of delivery. You will be expected to set performance objectives and ensuring St Giles partnership meets all targets and outcomes, monitor and manage all aspects of delivery and performance and provide management and oversight of allocated budgets.


You will be expected to work positively represent the St Giles Wise partnership in all external meetings including conferences, seminars, and other events. Developing strong working relationships with local Wales managers and staff as well as other external stakeholders e.g prison managers are also key elements of the role.


To secure this exciting opportunity, you must have:

  • Experience of managing and supervising staff to successfully deliver services with KPI’s, quality standards and/or targets
  • Experience of working in or managing services supporting challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused
  • Experience of working in or managing services supporting male offenders including young adults whether in community or prison settings
  • Ability to lead large teams across a wide geographical area and achieve contracted outcomes to expected standards
  • Effective interpersonal and relationship building skills including ability to develop strong professional working relationships


In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan, and much more.

We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This includes experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison.

Closing date: 11pm, 28th April. Interviews: 5th / 6th May 2021.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.


Posted on: 20 April 2021
Closed date: 28 April 2021
Tags: Management, Support Worker