Part-time (17.5 hours p/w) – Fixed Term Contract until 31st March 2022 (with possibility of extension)
Leeds Media Centre
Ref code: QAA-212
Are you a highly efficient, motivated and personable individual with a professional, can-do attitude to your work? If so, join St Giles Trust as a Quality Assurance / Administrator and play an integral role in our employability and social inclusion programme in the Yorkshire and Humberside Region.
About St Giles Trust and HMPPS CFO3
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
Funded via HMPPS and led by APM, with St Giles Trust as a key delivery partner, HMPPS CFO 3 is central to our future plans and aims to improve the prospects of work for offenders and ex-offenders, especially those who are furthest from mainstream activity.
About this exciting opportunity
This key role will see you focus on ensuring the team delivers a high quality of service and compliance with systems and procedure and standards and performance targets. To achieve this, you will input and collate data capture and narrative forms, plus make sure the team maintains accurate records of all client interventions and provides evidence of achievements, each of which you will assess for conformity with programme requirements.
In addition to advising case managers of any additional actions needed and providing support to the Yorkshire Manager and Team Leader in contract monitoring and reporting, you will also develop and maintain good partnership working with individuals, including APM administrative support, NOMS and CFO Helpdesk.
What we are looking for:
- Excellent IT and database skills, including proven Word, Excel and Outlook experience
- The ability to quickly learn new database systems and to input accurately and in the required timescale
- Strong attention to detail and the ability to develop and maintain filing, database and recording systems
- Professional, calm and highly approachable, you will be an outstanding communicator, verbal and written
- Impressive time-management and prioritisation skills, and the ability to work on your own initiative
- Sympathy with the aims and ethos of St Giles as an organisation
In return, you can expect a competitive salary and generous leave allowance, staff pension scheme, flexible working, a mentoring programme, an advice and counselling service, season ticket loan, access to clinical supervisions and much more besides.
Closing date: 11pm, 22nd September 2021. Interviews: 28th September.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.