NE4, Newcastle upon Tyne (On-site)
£36,433 - £40,317 per year
Permanent, Full-time
Job description

About the Role

The Community Operations Manager will ensure the day-to-day operational delivery of a range of community response programmes throughout a team of volunteers and staff.

The post holder will manage the development our community services offering especially around falls response, community first responders, night time economy operations, services for the homeless and other key community response projects which help communities most impacted by this generation’s health challenges.

They will be key to ensure St John are providing high quality care to service users is of key important, and this strand will continually look at quality improvement and strive to support the delivery of outstanding services.

This postholder will also support compliance with our Care Quality Commission (CQC) registration and could take responsible for key regulated activities within their project portfolio.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You

You will be a confident and experienced operational manager who has the ability to build and maintain effective networks and understanding the needs of communities to develop appropriate strategies to meet these needs.

By having experience in running operational services, you will bring key knowledge and understanding in developing new projects and initiatives from scratch, as well as further developing existing services.

You will understand the importance of being patient-focused, have a good level of detail and have a passion for leading our people with compassion.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.

We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.

You will receive:

  • Competitive salary & pension scheme
  • Cycle to work scheme
  • Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
  • Discounts – you’ll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays and shopping.

Interview Date:  07/06/2022 and 08/06/2022

Application Review Date:  24/05/2022

We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.



More about St John Ambulance

St John Ambulance is the nation’s leading first aid charity.

Every year, more than 400,000 people learn how to... Read more

Posted on: 06 May 2022
Closed date: 24 May 2022 at 23:59
Job ref: 171155CHJ
Tags: Operations