West Bromwich, West Midlands (On-site)
£27,758 per year
Contract, Full-time
Job description

About the Role

This is a fixed term role for 12 months - 42 Hours per week

As Community Response Coordinator at St John Ambulance, you will oversee a portfolio of community response projects which have been developed to support our partners in the NHS as part of Covid-19. You will ensure a high quality day-to-day operational delivery through a network of volunteers and staff. You will be key to ensure St John Ambulance provide high quality care to service users and will continually look at quality improvement and strive to support the delivery of outstanding service. 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You

The successful candidate will have experience working in operational services, developing community services to meet operational needs. You will also have experience in managing teams of volunteers and developing relationships with key stakeholders.

By having experience in working with various projects, you will bring key knowledge and understanding in developing project and initiatives from scratch and also further developing existing services. You will understand the importance of being patient-focused; have a good level of details and a passion for leading our people with compassion.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.

We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.

You will receive:

  • Competitive salary & pension scheme
  • Cycle to work scheme
  • Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
  • Discounts – you’ll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays and shopping.

Interview Date: 22/02/2022

Application Review Date: 11/02/2022

We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.


We are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve, so are particularly interested in applications from women, trans and non-binary people, as well as those from Black, Asian and minority ethnic backgrounds and those with different accessibility needs.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only. Any speculative CVs submitted without invitation will not be considered

More about St John Ambulance

St John Ambulance is the nation’s leading first aid charity.

Every year, more than 400,000 people learn how to... Read more

Posted on: 21 January 2022
Closed date: 11 February 2022 at 23:59
Job ref: 160493CHJ
Tags: Operations