West Bromwich, West Midlands
£32,550 - £36,433 per year
Contract, Full-time
Job description

About the Role

As a Programme Manager (New Volunteers) at St John Ambulance, you will be responsible for leading a programme to ensure that St John has effective and efficient processes, systems and culture for the training and mobilisation of adult volunteers.

This is a key role within the Volunteering team and you will be involved in streamlining and improving the journey for our new volunteers so they have a positive experience and are able to volunteer in a shorter timescale.

You will work closely with the Operations, HR and Training teams to develop and implement process changes that supports the organisation’s drive to increase our adult volunteer impact in communities and improve the volunteer experience in St John.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You

Ideally, you will have previous experience of working with volunteers and managing change, however, we are looking for someone with experience of complex process improvement, who is passionate about people and effecting positive change within communities. You will have experience of managing relationships with a diverse stakeholder group and be confident in communicating with people at different organisational levels.

You will need to be able to work flexibly and travel across England.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls. Much of our front-line delivery is provided by our dedicated and highly-trained volunteers.

Every year, hundreds of thousands of people, many of them under 18, also learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat, the communities we serve, and our own people.

We are a team of over 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid, training and campaigning.

Your wellbeing is very important to us, we, therefore, provide a variety of confidential services to help manage your money, health and mental wellbeing which you can start using from the moment you join.

You will receive; Competitive salary, fantastic pension scheme, cycle to work scheme, health and wellbeing portal, access to discounts portal including gym discounts, high street stores and restaurants and access to our confidential assistance programme.


Interview Date: 03/06/2019

Application Review Date: 17/05/2019

We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role

More about St John Ambulance
St John Ambulance

St John Ambulance is the nation’s leading first aid charity.

Every year, more than 400,000 people learn how to... Read more

Posted on: 03 May 2019
Closed date: 02 June 2019
Job ref: 90409CHJ
Tags: Project Management, Operations