Clerkenwell, Greater London
£12,297 per year
Permanent, Part-time
Job description

About the Role

The Museum of the Order of St John, its collections, historic buildings and the compelling stories they tell chart the history of the Venerable Order of St John, from its origins in 12th century Jerusalem to the current-day work of St John Ambulance. The Museum cares for an accredited collection of over 60,000 diverse and historic objects, and buildings including a magnificent Tudor gatehouse in Clerkenwell, and a 12th century crypt, the sole surviving piece of the extensive St John Priory on the outskirts of the City of London. 

The Visitor Welcome Assistant is central to the delivery of an accessible and inclusive experience for our visitors. They will deliver a smooth, welcoming and informative visitor journey, ensure high standards of presentation in the Museum galleries and maintain a well-ordered shop. The Visitor Welcome Assistant also supports the visitor offer by providing administrative support, in particular with online ticketing systems and finance, as well as supporting the Museum’s public programme, including guided tours. 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You

You must have great administrative and customer service skills, be able to communicate well across different mediums, and enjoy interacting with members of the public. Some experience with updating web content, and working with online ticketing systems would be an advantage, as would experience with basic financial administration. If you have worked in a similar environment or have a genuine interest in the Museum and St John Ambulance we would love to hear from you. 

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.

We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.

You will receive:

  • Competitive salary & pension scheme
  • Cycle to work scheme
  • Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
  • Discounts – you’ll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays and shopping.

Interview Date: 25 May 2021

Closing Date: 16 May 2021


We are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve, so are particularly interested in applications from women, trans and non-binary people, as well as those from Black, Asian and minority ethnic backgrounds and those with different accessibility needs.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only. Any speculative CVs submitted without invitation will not be considered

More about St John Ambulance
St John Ambulance

St John Ambulance is the nation’s leading first aid charity.

Every year, more than 400,000 people learn how to... Read more

Posted on: 28 April 2021
Closed date: 16 May 2021
Job ref: 134445CHJ
Tags: Advice, Information, Retail