Hereford, Herefordshire
£32,003 - £38,390 FTE per annum
Permanent, Full-time
Job description

Do you have a flair for direct marketing that inspires and want to work at one of the top 100 best not for profit organisations to work for?*

Based in the beautiful village of Bartestree, approximately 5 miles east of Hereford city, St Michael’s Hospice has been providing the highest quality care, free of charge, to the local community for over 35 years. This care is made possible by supporters taking part in fundraising events and activities, playing our lottery, shopping at our retail outlets, making charitable grants and donations, leaving gifts in their wills or giving freely of their time to volunteer.

We know that data is the key to doing more and doing it better and we believe that St Michael’s Hospice supporters deserve the very best experience with us. That’s why we’ve created the brand-new Individual Giving Development Manager role – part of the Income Generation Team – to keep this at the core of what we do – and is vital to the ongoing success of the Charity.

The Individual Giving Development Manager is a new and varied role and will be responsible for identifying and maximising income through targeted communications and stewardship, with potential and existing donors, regular givers and Lottery members. This will role will also include development of mid-level donors, legacy marketing and in memory fundraising programmes.

To be successful in the Individual Giving Development Manager role, you need to have an in-depth knowledge of Raisers Edge or similar CRM system, excellent relationship management skills, knowledge of individual giving income channels and impeccable attention to detail. But you also have to bring enthusiasm and drive and ensure our procedures and processes maximise our fundraising.

You’ve got a successful proven track-record of retention and acquisition from direct marketing (both on and offline), digital products and regular giving. You’re creative and innovative in approach; someone with their finger on the pulse when it comes to advances in individual giving and new opportunities for your supporters. You’ve got a nuanced understanding of the supporter journey and how to engage donors effectively for long-term relationships.

As an enthusiastic self-starter with a hands-on approach, in taking on the Individual Giving Development Manager role you will be capable of working independently or as part of a multi-disciplined team. You will be an inspirational leader and provide direct line management to the Lottery Manager.

As well as joining an enthusiastic friendly and committed team, our location is hard to beat – nestled in the stunning Herefordshire countryside, in a state-of-the-art facility with free on-site parking, discounted delicious meals snacks and drinks. We offer a competitive salary and benefits package including 27 days annual leave, plus bank holidays, (rising to 29 days after 5 years and 33 days after 10 years), a Hospice pension, discounts with local suppliers, generous study leave and support for ongoing personal development.  Flexible home working will be considered.

If the Individual Giving Development Manager role sounds like the role for you and you want to work at one of the top 100 best not for profit organisations to work for*, then we’d love to hear from you. Click now and help St Michael’s Hospice continue caring to make a difference to patients living with a terminal illness and their families across Herefordshire and beyond.

* The Sundays Times Best 100 Not for Profit Organisations to work for 2020

Additional documents
Individual Giving Development Manager Job Description (.docx)
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Refreshed on: 17 November 2020
Closing date: 30 November 2020
Tags: Fundraising, Business Development

The client requests no contact from agencies or media sales.

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