Ealing, Greater London
£20,962 - £21,674 per year
Permanent, Full-time
Job description

Are you interested in supporting vulnerable people on their journey to recovery across Ealing?

About the role

We have an exciting opportunity to join our team at Project Sixty Five on Uxbridge Road as an Assistant Recovery Support Worker. The service is a 24 bed supported hostel for men and women aged 18 to 60.  

Clients are at the heart of everything we do and our Ealing services are committed to working with a psychologically informed, person centred approach. In this role you will jointly manage the safe day to day running of the project with other members of the team and provide basic support and advice to clients. You will be the first point of contact at Reception for clients and visitors and have the opportunity to maintain a welcoming and supportive environment within the project. Other responsibilities will include:

  • Coordinating important Health and Safety checks and other administrative duties.
  • Work alongside the team to provide a person centred support to residents and clients.
  • Working on the weekly shift rota that may include evenings, weekends and bank holidays.

These roles are available on shift rota patterns that could include working early mornings, evenings and weekends or a condensed hours rota. You can confirm your availability throughout the recruitment process.

About you

This is a fantastic role for people looking to develop a career in the sector; a number of current Managers started their career as Duty Workers.

  • Some experience of dealing directly with the public and/or clients or customers in a busy service environment.
  • Personal experience of homelessness and/or an understanding of; and empathy with the issues faced by homeless or vulnerably housed people.
  • A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.

Please take a look at the full job description and person specification attached by clicking on the ‘document available’ tab at the top of the advert page on our website.

What we offer

  • Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation. As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

  • A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

  • Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff. St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%. For this role staff maybe able to claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website.  

Closing date: 10am, on 11 October 2021

Interview and assessments on: 1-2 November 2021

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

More about St Mungo's
St Mungo's

Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.

As a homelessness ch... Read more

Posted on: 07 October 2021
Closed date: 21 October 2021
Tags: Social Care/Development, Support Worker