London, Greater London (On-site)
£21,275 - £22,054 per year
Permanent, Full-time
Job description

Are you looking for an opportunity to start your career supporting vulnerable adults?


About the role


We're looking to recruit an enthusiastic and dedicated Assistant Support (Duty) Worker to join our Haringey Complex Needs Service.


The service provide housing and support for our clients who have mental health needs, substance use, dual diagnosis, physical health and other support needs. We provide a therapeutic environment that considers the client's strengths, aspirations and interests and puts these at the centre of their recovery.


About you:


As the post-holder, you will be working in partnership with a multidisciplinary team of support staff, specialist staff and external partners and will be responsible for supporting the working shift pattern of the service, whilst holding a case load of clients. You will be enthusiastic, creative, eager to learn and able engage with our clients in a non-judgmental and supportive manner.


This is a fantastic, entry-level role for an individual looking to develop a career in the sector. There are minimal requirements for direct experience provided you can demonstrate the transferable skills required for the role. We have a number of current managers who started their career as Duty Workers.


What we offer


Excellent Development and Growth Opportunities


  • We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.
  • We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.


A Diverse and Inclusive Work Place


  • Equality, diversity and inclusion are central to the organisation's values and how we work.
  • We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.


Pay and Other Benefits


  • St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.
  • St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.


What we do


At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.


How to apply


To find out more and apply please go to the St Mungo’s careers page on our website. 





To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.


Closing date: 10am on 8th June 2022



Interview and assessments on: TBC



It is a requirement for this post that an enhanced/standard DBS disclosure check will be undertaken for the successful candidate.


Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.


More about St Mungo's

Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.

As a homelessness ch... Read more

Posted on: 25 May 2022
Closed date: 08 June 2022 at 09:00
Tags: Support Worker, Social Work

The client requests no contact from agencies or media sales.