E1W, London

£32,398 - £35,642 per year

Permanent, Full-time

About the organisation

Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.

As a homelessness ch... Read more

Job Description

Client Involvement and Diversity and Inclusion Coordinator

£32,398 - £35,642 pa

 London/with travel across London

Permanent/Full time (37.5 hours per week)

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.  As a homelessness charity and housing association our clients are at the heart of what we do. We provide a bed and support to more than 2,700 people a night who are either homeless or at risk, and work to end homelessness and rebuild lives.

We recognise the fundamental importance of client involvement in helping clients to achieve their recovery goals; in giving them a voice and in improving the quality and effectiveness of our services. ‘Inclusive’ is one of our five core organisational values and Equality, Diversity and Inclusion are embedded in everything we do.



This is a brand new role within St Mungo’s and is an opportunity to really make a difference in improving the lives of our clients and in promoting Equality, Diversity and Inclusion in all of our work.

You will work in partnership with our seven Staff Diversity Networks, our Diversity and Inclusion Allies, Client Involvement Lead Workers, managers and other key stakeholders to support, coach and advise them in their involvement and inclusion activities. You will develop communications, guidance and training sessions, maintain our intranet page and facilitate a range of events and forums.

We offer a great team working environment and a fantastic work-life balance. We consider experience to be far less important than passion and commitment, the ability to work in a client focused way and a ‘can do’ attitude. To succeed in this role you will have experience of:

  • Engaging and involving excluded or vulnerable individuals

  • Designing and facilitating training sessions or workshops

  • Working with people with compassion and empathy

You will also need to have a good understanding of recovery, be able to work independently and be confident in championing client involvement and inclusion to your colleagues. You will have excellent communication skills, be able to effectively supervise volunteers and be able to work within professional boundaries. At St Mungo’s we are very committed to diversity and inclusion and you would be expected to embed this into all aspects of your work.

Closing Date: 10am on Monday 29 July 2019

Interviews and assessments: Tuesday 6 August 2019

We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) applicants, as they are under-represented within St Mungo’s at this level.

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are in the top 100 of Stonewall’s Workplace Equality Index 2019, we are also proud to have been awarded BITC 2017 Race Equality Award and we are a Disability Confident Employer. To ensure that our workforce reflects the diversity of our clients as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.

It is a requirement for this post that a standard DBS disclosure check, will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.