Lewisham, Greater London
£33,289 - £36,622 per year
Permanent, Full-time
Job description

Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives?


About the role

Spring Gardens is an exciting, creative and dynamic homelessness accommodation service in South East London. The service is commissioned to provide intensive support to people who have multiple support needs. These include: complex trauma, alcohol use, drug use, mental health and physical health. The team works within a strength based approach to offer support to residents around their aspirations for the future and moving into independent accommodation. The team work with a variety of partnership agencies such as drug and alcohol teams, nurses, GPs and mental health teams to provide holistic support.

The Spring Gardens service is comprised of the following projects on one site:

  • Spring Gardens (40 beds for clients with complex needs, 24 hour support)
  • Hilda House (28 medium support project)

This role has been designed to ensure the post holder has an overview on the progression of all 68 residents and is able to work with their key workers on move on and all other the intermediate goals that residents have. There is also line management responsibility of 2 Support Workers and 2 Apprentice Support Workers.

The role is 9 – 5, Monday – Friday however some flexibility may be required.


What we’re looking for

Ideally, you’ll have experience of working with vulnerable people or an understanding of the needs of street homeless people. However, we also look forward to hearing from people who are well organised, have a flexible approach and strong ability to work collaboratively with others.  Strong communication skills, a solution focused approach and influencing and reasoning skills are also key. Other qualities include networking and building effective relationships with people at every level.


What we offer

  • Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

  • A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carers and Parents, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

  • Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.


What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.


How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.


Closing date: 10am on 23 April 2021

Interview and assessments on: 5 and 6 May 2021, to take place via video call


It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

More about St Mungo's
St Mungo's

Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.

As a homelessness ch... Read more

Posted on: 09 April 2021
Closed date: 23 April 2021
Tags: Social Care/Development, Support Worker