Bristol, City of Bristol
£28,785 - £32,029 per year
Permanent, Full-time
Job description

Are you passionate about building a high performing team to support clients experiencing homelessness?


About the role


The Bristol Complex Needs team is dedicated to providing clients with complex needs and/or mental health issues with a safe environment in which to build their confidence, promote opportunities for positive change and support their recovery journey and move on.


In the rewarding role of Deputy Manager you will be supporting the day-to-day management of our hostel accommodation; providing a safe and supportive environment to vulnerable homeless men and women in which to build confidence and ‘promote opportunities’ for positive change.


You will also be responsible for the line management of team members; offering motivation and supervision to deliver high quality housing related support with a recovery-focused and person-centred approach.


What we’re looking for


This role will suit a passionate and committed individual who has experience of coordinating or leading a service delivery team in relevant services; and experience of managing staff and volunteers in a fast paced environment; or the willingness to develop these skills.


If you have the ability to effectively prioritise your own time and workload and come up with practical ideas to improve services; also have excellent communication skills and the ability to build and maintain relationships with clients, a staff team and other internal and external stakeholders we encourage you to apply.


Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.


Flexibility is necessary for this post, as you may be required to work outside of normal working hours.



What we offer


  • Excellent Development and Growth Opportunities


St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.


As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.


  • A Diverse and Inclusive Work Place


At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

  • Flexible Working and Other Benefits


We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.


St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.


What we do


At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.


How to apply


To find out more and apply please go to the St Mungo's careers page and click the Apply Now button


To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.


We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) applicants, as they are under-represented within St Mungo’s at this level.   


Closing date: 10am on 27 February 2020


Interview and assessments on: 11 March 2020


It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.


Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

More about St Mungo's
St Mungo's

Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.

As a homelessness ch... Read more

Posted on: 13 February 2020
Closed date: 27 February 2020
Tags: Management, Social Work