Barbican, Greater London
London, Greater London
£25,895 - £29,703 per year
Permanent, Full-time
Job description

Are you looking for an opportunity where your skills will make a difference in helping to end

homelessness and rebuild lives?


About the role

The Facilities Team provide support to our Head Office at Tower Hill and other offices in London, ensuring that our colleagues there have comfortable, safe and fit-for-purpose spaces in which they can work. We’re a busy team of five, often juggling conflicting priorities and working to deadlines and we’ll also be managing contracts and the archiving function, as well as monitoring Health and Safety and preventative and planned maintenance.

What we’re looking for

Do you have a positive outlook, warm and cheerful demeanour, and the ability to relate to people at all levels? If so, we are looking for a personable and hands-on Facilities Assistant to join our team, based at Tower Hill, but also working at other London locations.

About you

We’re looking for someone who is customer focused, resilient, proactive and has attention to detail. You’ll need to be flexible, able to work on your own initiative, and have great communication skills to succeed in this role.

You’ll also be covering a reception function, so excellent customer service skills are essential, as well as a great telephone manner, alongside this you will act as a fire marshal and first aider. The post holder will often be juggling varying demands so the ability to remain calm under pressure and prioritise is also important.

What we offer

  • Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

  • A Diverse and Inclusive Work Place

At St Mungo’s is a Disability Confident Employer, we are in the top 100 of Stonewall’s Workplace Equality Index 2020 and we are. Equality, diversity and inclusion are central to the organisation's values and how we work.

We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carers and Parents, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

  • Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.


What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.


How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 


To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.


Closing date: 10am on 9th December

Interview and assessments on: 4th and 5th January.


Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

More about St Mungo's

Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.

As a homelessness ch... Read more

Posted on: 25 November 2021
Closed date: 25 December 2021
Tags: Admin, Social Work

The client requests no contact from agencies or media sales.