Hackney, Greater London (On-site)
£30,223 - £33,872 per year
Permanent, Full-time
Job description

Do you want to work in a role where you can support people to rebuild their lives?



About the role



Funded by London Councils the role of the HARP Connect team is to provide a pan-London Housing Advice, Resettlement and Prevention Connect Service. This is a ‘Through the Gate’ service working with ex-offenders who are at risk of homelessness or of no fixed abode on release from Prisons across London.  

In the role of HARP Worker you will play an integral part in the team by providing housing advice and support to clients, supporting them to find suitable accommodation to prevent them from rough sleeping. Working alongside volunteers you will provide ongoing support so that clients can manage and sustain their tenancies; encourage clients to become active members in the community by supporting them with issues including mental or physical health, substance misuse or family breakdown. Working across London, you will build strong links with key stakeholders within Local Authorities, Prisons and other partner agencies so that you can provide the best service to our clients.



This role will suit those with some experience of working with ex-offenders as well as:



  • An understanding of the difficulties ex-offenders may experience in accessing services.
  • Knowledge of the Criminal Justice system, Welfare, Housing Rights and Antisocial Behaviour legislation will also be beneficial.
  • Excellent communication skills and the ability to work with others whilst managing your own time.
  • The ability to support with a varying range of needs and empower individuals to make positive changes.



About you



  • We would like a candidate with exposure to Criminal Justice or ex-offenders with a flexible approach of resolving housing needs
  • Main skills and experience for role are: Knowledge of Criminal Justice and Welfare benefits system
  • Manage a varied workload and meet targets
  • Excellent communication skills with a wide variety of audiences


However, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.




What we offer



Excellent Development and Growth Opportunities


  • We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.
  • We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.


A Diverse and Inclusive Work Place


  • Equality, diversity and inclusion are central to the organisation's values and how we work.
  • We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.


Pay and Other Benefits


  • St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.
  • St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.



What we do



At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.




How to apply



To find out more and apply please go to the St Mungo’s careers page on our website. 




To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.



Closing date: 10a.m 12th July 2022



Interview and assessments on: TBC



It is a requirement for this post that an enhanced DBS disclosure check and prison clearance will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.


More about St Mungo's

Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.

As a homelessness ch... Read more

Posted on: 28 June 2022
Closed date: 12 July 2022 at 23:59
Tags: Support Worker, Social Work

The client requests no contact from agencies or media sales.