Greater London
£29,703 - £33,289 per year
Contract, Full-time
Job description

Do you want to work in a role where you will support an end to rough sleeping? 


About the role

Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently. We are now looking for an Outreach Worker to join the First Response team on a 12 month fixed term contract to provide vital support to Street Outreach Services.

 In this role, you will:

  • Undertake night outreach shifts to support the aims of the First Response team; and people sleeping rough.

  • Work on a weekly shift rota with typical shifts from 7pm-3am. You will be required to work Friday, Saturday and Sunday nights each week (additional shifts Monday – Friday to be agreed).

  • Take the lead on referrals and making contact with people who are sleeping rough to assess their needs and provide them with a variety of immediate off the street options where possible; and referring onto the Westminster Street Outreach Service (SOS) for ongoing support.

  • Coordinate First Response Volunteers on shift.


What we’re looking for

We are looking for highly motivated, committed individuals who share our ambition and have a genuine desire to support people to rebuild their lives. Additionally:

  • Some experience of dealing directly with the public and/or customers in a busy service environment.

  • Experience in dealing with rough sleepers with multiple needs and the ability to work with challenging behaviour.

  • Great communication skills and experience of working effectively with others.

  • Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.

  • The ability to empower individuals to make positive changes and a willingness to develop these valuable skills.

  • A UK driving license is essential to carry out the duties for this role.


What we offer

  • Development and Growth Opportunities

  • A Diverse and Inclusive Work Place

  • Excellent Pay and Other Benefit


What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.


How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am on 26 April 2021

Interview and assessments on:  5-6 May 2021

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

More about St Mungo's
St Mungo's

Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.

As a homelessness ch... Read more

Refreshed on: 09 April 2021
Closed date: 26 April 2021
Tags: Social Care/Development, Support Worker