Greater London
£27,218 - £30,708 per year
Permanent, Full-time
Job description

Are you passionate about supporting our clients on their journey to recovery?


We have an exciting opportunity for an Outreach Worker to join our small team in Brent, working closely with our clients supporting them to move away from the streets into accommodation or reconnection services.


About the role


In this role you will have the privilege of finding, assessing and supporting individuals to end their rough sleeping.

Practically this will mean working within a small team, building fast and strong working relationships with clients and external partners.

You will be completing a range of shifts including working late at night, early in the morning and case management shifts during office hours, all whilst enduring the great British weather.

You will maintain a caseload of clients, offering them assertive, consistent ongoing guidance & support until they are in a position to be able to move from the street into accommodation or reconnection services and/or other appropriate support services.



What we’re looking for


We are looking for an enthusiastic, empathetic individual who has a clear understanding of professional boundaries. Ideally you will have experience of promptly assessing, planning and completing actions with Homeless and/or vulnerable adults, in very complex situations.

To succeed in this role you will need the capacity to work under pressure, work independently and remain enthusiastic and motivated in a demanding and results driven role.

If this sound like you we’d love to hear from you!



What we offer


  • Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.


  • A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.


  • Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.



What we do


At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.



How to apply


To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.


Closing date: 10am on Thursday 11 June 2020


Interview and assessments on: Wednesday 24 June 2020



It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.


Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.


More about St Mungo's
St Mungo's

Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.

As a homelessness ch... Read more

Refreshed on: 04 June 2020
Closed date: 11 June 2020
Tags: Social Care/Development, Support Worker