Greater London
£27,218 - £30,708 per year
Permanent, Full-time
Job description

We are looking to recruit an Outreach Worker to join the Waltham Forest Single Homeless Advice and Support Service, providing outreach services and case work to rough sleepers in the borough of Waltham Forest.


In this role you will be responsible for conducting outreach shifts across the borough to verify, engage and support rough sleepers. You will both ensure new rough sleepers receive the required support and conduct intensive casework for all clients including those “living on the streets”.


You will be required to work effectively and efficiently  within the ‘No Second Night Out’ model of rapid rehousing to move new rough sleepers away from the street; this will involve utilising GLA commissioned services to move people away from the streets rapidly, particularly during unsocial hours.


The role involves building networks with local authorities, voluntary and faith based agencies, outreach teams, hostels and private landlords to increase the choice and opportunities for housing and other support for rough sleepers. Furthermore you will be required to work closely with our team of rough sleeping navigators and rapid response teams.


We are looking for a highly motivated individual who will be confident in conducting assessments on the street and in day centre settings, and able to lead street based outreach shifts alongside volunteers. You will have experience in dealing with rough sleepers with multiple needs and able to work with challenging behaviour and support people away from rough sleeping.


Flexibility is required as you will be working outreach shifts at unsocial hours in accordance with the rota (seven day); this will include early mornings, late nights and full nightshifts as required. Please note you will also be required to hold a full, clean Driving Licence for a minimum of 1 year.


In return, we offer a range of benefits including a pension scheme, staff discounts scheme and initiatives to help you maintain a healthy work/life balance. We are also committed to providing our staff with a wide range of learning and development opportunities; in support of their personal and professional development.


To find out more and apply please go to to our website.


Closing date: 10:00am, 29 January 2020

Interview and assessments on: 11 February 2020


It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.


At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are in the top 50 of Stonewall’s Workplace Equality Index 2019, we are also proud to have been awarded Personnel Today’s 2018 Diversity and Inclusion (Public Sector) award and we are a Disability Confident Employer. To ensure that our workforce reflects the diversity of our clients as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.

More about St Mungo's
St Mungo's

Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.

As a homelessness ch... Read more

Posted on: 15 January 2020
Closed date: 29 January 2020
Tags: Support Worker, Housing Management