London, Greater London
£29,703 - £33,289 per year
Permanent, Full-time
Job description

Do you have a genuine interest in supporting people to rebuild their lives?


About the role

The SPOT team are looking for a committed individual who wants to work within a team tasked with reducing rough sleeping in Southwark. Working as part of a small team but with a lot of autonomy to find creative work solutions with clients to help them to move away from the streets. This should be achieved through strength based assessment, and co-producing plans aimed at building confidence and linking clients with a variety of services. You will be meeting clients on the streets or in various types of accommodation. As this is aimed at working with rough sleepers, this includes shift work with some early shifts (6am) and some late shifts (until 2am).


In this role you will:

  • Work in partnership with local authorities, accommodation services, statutory and voluntary agencies to ensure that clients transition into the appropriate accommodation with the correct support in place.
  • Manage a caseload of clients suffering multiple disadvantage who may not have stayed in stable accommodation for long periods of time.
  • Have a great opportunity to assist people to change their lives meaningfully for the better.
  • In this shift role you will work on a rota that will include 2-3 shifts a week that start early (6am) or finish late (2am) and  the rota offers a lot of flexibility


About you

We are looking for someone with:

  • Experience of communicating, liaising and negotiating with internal and external agencies to a high level. 
  • Experience of client case management and the resilience to achieve and meet agreed outcomes
  • Commitment to collaborating with clients to improve confidence, well-being and ability to live more independently
  • Have the ability to work remotely and lone work with vulnerable people
  • Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.



What we offer

Excellent Development and Growth Opportunities

  • We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.
  • We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.


A Diverse and Inclusive Work Place

  • Equality, diversity and inclusion are central to the organisation's values and how we work.
  • We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.


Pay and Other Benefits

  • St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.
  • For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday


What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.


How to apply

To find out more and apply please go to the St Mungo’s careers page on our website.  


To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.


Closing date: 10am on 1st December 2021

Interview and assessments on: 13th December 2021


It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

More about St Mungo's

Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.

As a homelessness ch... Read more

Posted on: 17 November 2021
Closed date: 01 December 2021
Tags: Social Care/Development, Support Worker