Do you want to work in a role where you will support an end to rough sleeping?
About the role
Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.
Working as an Outreach Worker you are involved in making contact with people who are sleeping rough, assessing their needs and delivering personalised case management; to support individuals to make the move away from the streets. Outreach Workers also work in partnership with multi-disciplinary teams and agencies.
What we’re looking for
We are looking for highly motivated people who share our ambition:
Some experience of dealing directly with the public and/or customers in a busy service environment.
Experience in dealing with rough sleepers with multiple needs and the ability to work with challenging behaviour.
Great communication skills and experience of working effectively with others.
Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
The ability to empower individuals to make positive changes and a willingness to develop these valuable skills.
The ability to drive would be helpful
Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.
What we offer
Excellent Development and Growth Opportunities
St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.
As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.
A Diverse and Inclusive Work Place
At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.
Pay and Other Benefits
St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff. For this role staff can claim an additional 20% pay premium for some unsocial hours worked.
St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.
What we do
At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.
How to apply
To find out more and apply please go to the St Mungo’s careers page on our website.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
Closing date: 10am on 30 September 2020
Interview and assessments on: 9 October 2020 (to be held remotely via video conference call)
It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.