OX1, Oxford
Oxford, Oxfordshire
£29,557 - £32,910 per year
Contract, To March 2022, Full-time
Job description

Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives?



About the role


We are looking for a highly motivated individual to join OxSPOT, our dynamic street outreach team in Oxford. The successful candidate will work with our Navigator cohort and have the ability to work proactively, and consistently, with a complex client-group that may be actively rough sleeping or accessing various accommodation models, at any one time. 

You will be working positively with many important partner agencies, in order to ensure a high level of service individuals that are actively marginalised and socially excluded. Many of our clients are Migrants from Europe or beyond and part of your role will be to work with this group. This will involve liaising with key services, including police and the department of work and pensions, and services throughout the UK and Europe. The role involves making contact with all rough sleepers and those at risk of homelessness, assessing their needs and delivering personalised case management to support them to make the move away from the streets and/ or street lifestyles for good. You would then provide ongoing support to people as and when they access accommodation. 

This is an exciting role, working across health, housing, treatment and immigration issues with some of Oxford’s most vulnerable individuals working for one of the UK’s leading homelessness and outreach organisations.   



What we’re looking for


This role requires a level of commitment and understanding, with a thorough understanding of professional sector-specific working practices, and the ability to work in a considered, trauma-informed and boundaried manner. 

The successful candidate will need to foster positive relationships with individuals, sometimes in a relatively short space of time, and to maintain these relationships, regardless of the situation. You will have line management duties for the Complex Case Worker and will be able to identify the most successful outcomes for the identified cohort. You will also work alongside the existing outreach team and provide interim support and advice. This is an excellent opportunity to gain line management experience whilst maintaining a crucial client-facing role and practice.


We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) applicants, as they are under-represented within St Mungo’s at this level.   


Please note, due to the needs of our services, the post holder may be required to work a shift rota, so flexibility is required. This will include some weekends and bank holidays.



What we offer

  • Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

  • A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

  • Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 


What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.


How to apply


To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.


Closing date: 10am on Monday 25 October 2021


Remote interview and assessments on: 4 November


It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.


Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

More about St Mungo's
St Mungo's

Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.

As a homelessness ch... Read more

Posted on: 11 October 2021
Closed date: 25 October 2021
Tags: Social Care/Development, Support Worker