London, Greater London
£29,000 - £34,000 per year
Permanent, Full-time
Job description

Do you want to work in a role where you can support people to rebuild their lives?


About the role


The Navigator Service (made up of two Senior Case Workers and a Navigator Co-ordinator) provides support to clients who are at risk of homelessness, who are needing support to sustain their tenancy, or to support clients find more suitable accommodation. In particular, the Navigator Services works with the local hostels to help clients move-on from supported accommodation into their own independent tenancies.


As a Senior Case Worker you will offer tailored support to each client covering a holistic range of areas including money management, substance misuse, housing options and mental health support. The Navigator Service aims to offer a flexible creative and personalised approach to clients which can mean that no two days are the same.


This role includes supporting clients across a number of St Mungo’s service and therefore requires travel.



What we’re looking for


We are looking for someone with experience of working with vulnerable and an understanding of the needs of and issues faced by homeless people.


This role would suit someone who is solution focused, proactive and passionate about supporting clients to rebuild their lives. The ideal candidate would be able to offer personalised support to each client whilst demonstrating resilience and patience.


To succeed in this role you would require the ability to network, build enabling relationships and work efficiently in a multi-agency context. You will also require knowledge of housing legislation, welfare benefits, assessment and reconnection issues, EEA national eligibility and entitlements and community care.


If this sounds like you please apply as we’d love to hear from you.



What we offer


  • Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.


  • A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.


  • Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.


St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.



What we do


At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.



How to apply


To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.


Closing date: 10am on Monday 2 August 2021


Interview and assessments on: Thursday 12 or Friday 13 August 2021


It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.


Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.


More about St Mungo's
St Mungo's

Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.

As a homelessness ch... Read more

Posted on: 16 July 2021
Closed date: 02 August 2021
Tags: Social Care/Development, Support Worker