SE1, London
£38,401 - £42,426 per year
Permanent, Full-time
Job description

Are you passionate about transforming the lives of our clients and looking for the next step in your career? If so, we have a fantastic opportunity for you to support a staff team in our Southwark Semi Independent Service (SSIH).


About the role

SSIH is a high performing service with a strong staff team of positive, solution-focused individuals who employ a self-directed approach.

We are looking to recruit a new Service Manager who will continue the amazing work that is being undertaking at the service, whilst taking the service to the “next level” by building on client involvement, joint working with external teams, and a psychologically informed approach.

Clients at the service have a range of complex needs and have been homeless. We work with all gender identities and an age range of 18-65. The service’s key performance indicators include void turn-over, throughput, positive moves, meaningful occupation and access of external support services.

As well as the Service Manager, there is a team of 1 Deputy Manager and 10 Project Workers. The service is spread across 10 properties in Southwark (such as Camberwell and Peckham). The team support clients with low-medium support needs around living independently, substance use, managing tenancies, moving on, meaningful use of time and both physical and mental health.


What we’re looking for

We are looking to recruit an exceptional leader who:

  • Is someone who is able to evidence the ability to lead by coaching and achieving outcomes through others (evidencing the ability to maintain and grow a staff team of self-directed professionals will be essential to this).

  • Is excellent at establishing and growing a range of partnerships in a leadership capacity.

  • Has strong people management skills: is confident in their ability to apply informal and formal employee relations processes in appropriate circumstances, and who is able to demonstrate the ability to manage other managers

  • Is able to lead a team to achieve positive outcomes for residents, and also to ensure the maintenance and H&S of the buildings are kept to a high standard


Above all we are looking for inspirational, committed individual who have a genuine desire to support people to transform their lives.


What we offer

  • Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.


  • A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.


  • Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.


What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.


How to apply

Click the ‘Apply Now’ Button at the top of the page to start your online application form.


To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.


Closing date: 10am on 23 April 2020

Interview and assessments on: TBC


It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

More about St Mungo's
St Mungo's

Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.

As a homelessness ch... Read more

Posted on: 06 April 2020
Closed date: 23 April 2020
Tags: Social Care/Development, Housing Management