Bristol, City of Bristol
£22,183 - £25,991 per year
Contract, To March 2022, Full-time
Job description

Are you passionate about supporting and transforming the lives of people who are experiencing homelessness?


We are looking for someone with an understanding of the issues faced by homeless and/or vulnerably housed people and with great interpersonal and listening skills to join us a Support Worker initially until March 2022.


The Bristol Rough Sleeping Prevention Service provides a rapid response service, intervening to ensure no one needs to sleep rough. Our work is ongoing and we are currently looking for inspirational people to join our team.


In this vital role you will:

  • Work together with clients to identify their personal aims and ambitions and support them towards achieving them.
  • Provide practical and personal support to clients in an approachable, caring and person centred way. 
  • Work as part of a dedicated team in the hostel/ accommodation setting to provide a high quality, positive and safe service to clients.
  • Keep up to date administrative records relating to client work, housing management and health and safety.
  • Work on the weekly shift rota that includes early and late shifts as well as some weekends and bank holidays.



About you


To succeed in these highly rewarding roles you will:

  • Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.
  • Have experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
  • Have a sound understanding of the support needs of people with low incomes, including rent payments/arrears and professional boundary issues.
  • Possess good interpersonal and listening skills, in order to be able to establish an effective working relationship with clients and an eagerness to learn and work with clients in a holistic and person-centred approach.


Above all we are looking for inspirational, committed individuals who will be committed to our Recovery Ethos, and has a genuine desire to support people to transform their lives.


To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.



What we offer


  • Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.


  • A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.


  • Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

For these roles staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 



What we do


At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.



How to apply


To find out more and apply please go to the St Mungo’s careers page on our website. 


Closing date: 10am on Monday 27 September 2021


Interview and assessments on: Wednesday 6 October 2021


It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.


Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

More about St Mungo's
St Mungo's

Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.

As a homelessness ch... Read more

Posted on: 14 September 2021
Closed date: 27 September 2021
Tags: Social Care/Development, Support Worker