E1W, London
£26,075 - £28,908 per year
Permanent, Full-time
Job description

This role provides an exciting opportunity to join a rapidly growing fundraising team, playing a central role in the provision of excellent supporter care.

Based in the Data Insight and Supporter Care team, you will be responsible for a wide variety of tasks including responding to supporter enquiries by letter, phone and email; processing financial donations; updating the supporter database; and providing general support to the efforts of the whole fundraising team.

This is a lot more than just another ‘admin’ role. It involves coordinating a wide variety of tasks and processes, and driving forward progress in establishing St Mungo’s as a leading provider of supporter care in a competitive charity sector.

To succeed, you will be capable of juggling a busy and varied workload with great attention to detail. You will also need to be comfortable communicating with supporters from a wide variety of backgrounds, and be able to take the initiative and lead on specific projects under the guidance of the Supporter Care Coordinator.

At St Mungo’s we offer a range of benefits including a pension scheme, staff discounts scheme and flexible working to help you maintain a healthy work/life balance. We are also committed to providing our staff with a wide range of learning and development opportunities; in support of their personal and professional development.


Closing Date: 10am, Wednesday 27 November 2019


Interview and Assessments on: Monday 9 December 2019


Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.


At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are in the top 50 of Stonewall’s Workplace Equality Index 2019, we are also proud to have been awarded Personnel Today’s 2018 Diversity and Inclusion (Public Sector) award and we are a Disability Confident Employer. To ensure that our workforce reflects the diversity of our clients as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.


More about St Mungo's
St Mungo's

Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.

As a homelessness ch... Read more

Posted on: 13 November 2019
Closed date: 27 November 2019
Tags: Admin, Fundraising