E1W, London
£36,491 - £40,489 per year
Permanent, Full-time
Job description

Are you an excellent communicator able to develop and maintain relationships with stakeholders at all levels?

Are you looking for your next management opportunity where you can develop individuals and drive a team reach their full potential?


About the role

Over 50 years ago St Mungo’s was founded by volunteers who wanted to do something about the injustice of people who were sleeping on the streets of London. Since that time the organisation has developed and grown but what remains consistent is the vital role that volunteers play in donating time, skills and experience to help people rebuild their lives.

We are excited to be recruiting for a Volunteer Services Manager. The role oversees our volunteering team at St Mungo’s and is responsible for the delivery of volunteer involvement across the organisation.  The role is responsible for management of the volunteer team and also supporting services with volunteer involvement in West London.

A number of structures have recently been implemented to streamline our approaches to volunteer recruitment and involvement and the successful post holder will have a real opportunity to now develop innovative approaches to how we engage and retain our volunteers.


What we’re looking for


We are looking for an excellent communicator who is able to develop and maintain relationships across the organisation.  You must have excellent organisation, an eye for detail and experience of project management

You must have previous management experience and thrive on developing individuals to reach their potential.

We would like you to have a broad experience of managing, training and supporting volunteers, and be committed to tackling homelessness. If that sounds like you we would love to receive your application.


What we offer

  • Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

  • A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

  • Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.


What we do

As a homelessness charity and housing association our clients are at the heart of what we do. St Mungo’s provide a bed and support to more than 2,600 people a night who are either homeless or at risk. In addition to over 1,200 employees, we also rely on over 1200 volunteers a year to help deliver our services to our clients.

At St Mungo’s we pride ourselves on how we support, train and recognise our volunteers and the difference they make to the vulnerable people we work with and we are proud to be an IIV (Investing In Volunteers) accredited organisation.


How to apply

To find out more and apply please visit the St Mungo's website.


Closing date: 10am on Wednesday 8 July 2020


Interview and assessments on: Thursday 16 July 2020


Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

More about St Mungo's
St Mungo's

Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.

As a homelessness ch... Read more

Posted on: 24 June 2020
Closed date: 08 July 2020
Tags: Human Resources, Social Care/Development