£26,501 per annum pro-rata plus London Weighting if applicable
Permanent, Part-time
Job description

An exciting opportunity has arisen at the SVP as a Supporter Relations Officer to support and grow its national fundraising work. This is a great opportunity to join a busy, ambitious, and friendly team for your next career move in individual giving.  Perhaps you are an Executive wishing to move up to a more senior role or an experienced Officer in a small charity wanting experience at a national charity.

Using the experience and skills you have already gained in the charity sector, in individual giving, you will work closely with the Fundraising & Comms team, and working with the Supporter Relationship Manager, you will be responsible for the operational delivery of the Individual Giving strategy, using proven fundraising techniques working to bring in new donors and maximise the money we raise from our existing donors. 

You will be responsible for delivering a variety of acquisition and retention activities – including cash appeals (direct mail and email), stewardship (creating supporter journeys and production of e-newsletters), as well as supporting on supporter acquisition across digital (paid social and search)

The Supporter Relations Officer should be someone with some experience in Marketing, Individual Giving or Fundraising across a variety of channels, both online and offline. Also have experience in project management of marketing or fundraising campaigns, have a strong attention to detail and be able to manage multiple projects at the same time. In return you will work with the team to deliver an excellent supporter experience and play a vital and active role in shaping our supporter journey to aid the SVP in building long term relationships and encourage continued support.

Working Hours = Part time - You will be contracted to work 30 hours per week

Location = The role can be remote or hybrid depending on location (with the option to work in our London or Bradford office)

Contract = Permanent

Salary = £26,501 per annum pro-rata plus London Weighting if applicable

Benefits Package = 33 days holiday (pro rata) per year inclusive of bank holidays, a competitive pension scheme, employee assistance programme, retail discounts, birthday day off, buy / sell holiday scheme, enhanced paid leave, cycle to work scheme, free will writing service and lots more.


  • To support the Supporter Relationships Manager in growing the donor base and increasing individual giving at national level from individual donors in line with agreed income targets.
  • To support the development and growth of the Friends Scheme and increase levels of regular giving at national level.
  • To project manage national fundraising appeals, campaigns, and individual giving products such as the SVP raffle, lottery, alternative Christmas gifts and other new fundraising initiatives where appropriate.
  • To track income from individual donors, liaise with Finance on income reports and provide monthly income reports on progress against income targets and KPIs.
  • To act as a source of specialist knowledge for the Society in supporter acquisition, individual giving and digital fundraising.


  • Demonstrable experience in coordinating and implementing fundraising appeals and/or acquisition marketing campaigns and/or projects to time scale and within budget
  • Demonstrable experience working in the field of direct marketing, donor acquisition and retention
  • Demonstrable experience in growing levels of regular giving across digital and offline campaigns
  • Experience in working and maintaining successful relationships with agencies and suppliers to deliver targets
  • Knowledge of donor acquisition, individual and regular giving

It is desirable that the candidate can demonstrate the following –

  • Experience within a charity setting
  • Experience in digital and online fundraising
  • Experience in delivering fundraising lotteries and raffles
  • Experience in delivering Friends Schemes or other similar donor loyalty programmes
  • Knowledge and understanding of fundraising regulation and legislation
  • Knowledge and understanding of the principles of supporter care and stewardship

In return we’ll provide you with the opportunity to work for a welcoming organisation that offers support, guidance, training, and development.


If you feel you have the relevant skills and experience to fulfil this role successfully, please apply in the first instance with your CV. 

Closing Date = Wednesday 20th July 2022

Deadline for Application Packs = Monday 25th July 2022

Interviews = 2nd August 2022

Previous candidates need not apply. Unfortunately, if you have not received a response within four weeks of your application, you have not been successful on this occasion.

Whilst we ask that staff have sympathy with the Christian values, religion is not considered in recruitment as we value people of all faiths or none.


The St Vincent de Paul Society is an international Christian voluntary organisation dedicated to tackling poverty and disadvantage in all its forms by providing practical assistance to people in need.

Our work is based on person-to-person contact and spending time with people is our greatest gift. Motivated by their faith, our 10,000 volunteer members in England and Wales are committed to meaningful and long-term befriending in their local communities. They visit people in their homes, hospital, prison, and care homes on a regular basis and offer sincere friendship and practical support such as food, furniture or financial help where needed and they organise trips and events for older and isolated people. We offer help to anyone regardless of faith, ethnicity, status, or sexual orientation.

Posted on: 28 June 2022
Closed date: 20 July 2022 at 10:52
Tags: Fundraising

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