Support Worker Jobs
Do you have a strong passion for leading a large and talented team?
We’re working with a fantastic charity are who looking for a Supporter Care Manager to join their team. This role will manage a team of 8 experienced officers ensuring excellent supporter care is provided to all the charity’s supporters, responding to all supporter queries in a timely manner.
You’ll also ensure the smooth process of donations and timely appreciation of supporters for their donations including ensuring that all communications and updated on the charity’s database. You’ll have the opportunity to contribute to ongoing improvements of supporter journey whilst continually developing new strategies towards providing supporters with excellent donor care to promote long-term support. This charity is passionate about ED&I and this is an excellent opportunity to step into a bigger team.
As a Supporter Care Manager, you will need:
- Experience working in a supporter care role with track record of successfully leading a team
- Demonstrable knowledge working with Raiser’s Edge CRM or other relevant fundraising database
- Strong analytical, problem solving, communication and systematic prioritising skills
Salary: £38,000 – £40,000
Contract: Permanent Full time
Location: Hybrid – London
Deadline- ASAP
If you would like to have an informal discussion, please call or email.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.
If enough applications are received the charity reserve the right to end the application period sooner.