Support Worker Jobs in North East
21 hours per week across 3 days ; 2 evenings a week and weekend availability once a month
£26,855.58 FTE / £15,242.36 pro rata (plus allowances)
2 x Youth Voice Participation Workers needed
Location: 1x Birmingham & 1 x North (Leeds office or Newcastle office)
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within our Youth Practice team, across Yorkshire and Newcastle. The focus of the role is to develop a culture of youth voice & participation within services. Also to lead a programme of youth voice and participation work with children and young people in order that their views and ideas inform the work of services and The Children's Society.
We are currently looking for an individual that is passionate and energetic and committed to the values of youth voice and participation to join our dynamic, ambitious team.
A key part of this role will be your ability to
-develop relationships with young people and support them to have their voices heard.
-lead and develop groups.
-respond and adapt to new ways to amplifying young people's voices and addressing the barriers to those least likely to engage.
-have a clear commitment to intersectional approaches when working with young people and working with young people who experience multiple systemic oppressions.
-commit to continuous learning to enhance own practice and keep abreast of innovative practice.
-use your communication & influencing skills, both written and verbal to lead and inspire others and the ability to engage with young people.
-keep clear records of work and complete monitoring and evaluations.
[KEY SKILLS AND COMPETENCIES]
In order to be successful in this role, you must have:
-Experience of facilitating participation activities with young people on a one-to-one basis and in group work settings.
-Experience of supporting young people who are dealing with complex and sensitive needs and providing pastoral support.
-Experience of working independently and as part of a team in the field of youth voice and participation.
-Experience of being a champion of youth voice and participation.
-Experience of developing inclusive practice.
INFO ABOUT THE CHILDREN'S SOCIETY
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The closing date for applications is midnight on 22nd April 2024
Interviews will be held on 11th March 2024
Stage 1: Staff interviews panel: 1st & 2nd May 2024 - times tbc & method.Stage 2: Young people's panel: 11th May 2024
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Fuel Bank - Support Administrator
Location – Remote based role with occasional travel to the Midlands for team meetings & training.
Hours – Part & Full Time Positions. F/T – 37.5 hours Monday to Friday. P/T 20+ hours flexible Monday to Friday to suit the needs of the charity and individual’s work life balance.
Salary - £11.55ph (salary review’s to be conducted in April 2024).
Are you a confident communicator with strong administration skills? Are you happy to work in a busy reactive role processing queries and applications? Are you flexible, empathetic and able to deliver great customer service to our clients via email and telephone interactions?
Fuel Bank Foundation is the only UK charity to focus on the challenges of people living in fuel crisis. We provide emergency financial support through our network of partners who identify people who cannot afford to pre-pay for their energy.
As a Support Administrator, you will work closely with the team to support the communications through the email inbox, holding telephone assessments and by the processing of queries and applications. You will also work closely with other departments within the charity and ensure clear and consistent communication is delivered and additional support is given where needed.
Some of your duties and responsibilities include:
· Manage the daily queries that are received into the team’s inbox.
· Holding telephone assessments to establish the support needs of the client.
· Request additional information as required in regard to applications.
· Liaise with partners and applicants to ensure all relevant detail is given and gathered.
· Update inhouse systems and Excel spreadsheets.
· Monitor progress rates of applications and where communication may be needed.
· Ensuring all data is correct so that Internal departments can trust the integrity of the data on the company’s system.
· Escalate any queries where needed to other members of the team.
· Build relationships with key partners via calls and emails.
· To assist with all associated administration.
· Ensure the smooth running of each application.
· Liaise with internal departments regarding follow up communications.
· Produce reports where required for senior team.
· Accurate electronic filing of documentation.
The person for the role will:
· Have excellent interpersonal skills and be able to adapt the way you communicate to suit different situations.
· Have excellent written and verbal communication, with telephone customer service experience.
· Have strong empathy skills with real life skills to deal with sensitive situations with compassion and understanding.
· Have a passion for working in this area of support work.
· Have knowledge of internal IT software operating systems preferable.
· Have a good understanding of Microsoft Office particularly Excel and Outlook
· Be an effective communicator.
· Have effective problem-solving skills.
· Have the ability to manage workload effectively and prioritise.
· Be an effective decision maker.
· Have the flexibility to support customers and partner communications.
· Have great attention to detail.
· Be results focussed.
· Hold high personal values.
· Be organised.
· Have a continuous improvement mind-set.
· Be a great team player.
An understanding of the energy or this charity sector would be desirable but is not essential.
What will you receive in return:
· Support from a team of like-minded individuals who will support you to succeed in the role.
· Annual leave entitlement of 27.5 days (FTE), plus bank holidays plus the option to buy/sell extra days.
· A flexible working week to ensure work life balance.
· Enhanced pension contributions.
· Equal opportunity employers.
· Full onboarding programme with ongoing training and development opportunities.
The client requests no contact from agencies or media sales.
This is an opportunity to work within our new accommodation service running in Houghton le Spring, Sunderland. The role will be to work in trauma informed service that provides 6 on site self-contained flats with on staff for those who have been homeless with multiple and complex needs. We will work with people closely with a person-centred approach to tailor support to meet individual needs and to help people sustain accommodation and support into more independent living, engage with relevant services, engage in their communities and build bright future.
The client requests no contact from agencies or media sales.
Join Our Team as Locum Worker in the North East!
Are you seeking a role that offers flexibility and the chance to make a real impact to your local community? We are asking you to join our dedicated team as a Bank Worker providing support to individuals experiencing homelessness across our North East accommodation services to create positive change.
This is a great opportunity for someone looking for flexibility in their work. As a Bank Worker you have the freedom to choose your own shifts allowing you to balance work with personal commitments. We offer morning, afternoon and evening shifts across North and South Tyneside so there is something suited to everyone!
What We Can Offer You:
- Flexibility:
- Competetive Pay: £10.90 per hour
- Training and Development: full induction provided as well as opportunities to grow personally and professionally through ongoing support
- Meaningful Work: making a posiitve impact in your local community
Responsibilities:
- Community Support: providing support and guidance to individuals facing homelessness
- Empowerment: helping clients to access resources and services to encourage their independence
- Teamwork: working with a dedicated wider team to deliver excellent quality care, support, and guidance to our clients
What We Are Looking For From You:
- Communication: the ability to communicate effectively with a range of people from different backgrounds
- Client-Centered Approach: understanding and respecting perspectives and experiences of clients recieving support services
- Safety First: commited to maintaining a safe and secure environment for all individuals
- Hands-On Experience: working in residential or accomodation based housing units for young people at risk of homelessness
Apply Today:
Ready to start your journey with Depaul today? Here's how you can take the next step; submit your CV along with a supporting statement outlining why you are a good fit for the role.
Depaul strives to be an equal opportunities employer and welcomes applications from all sections of the community. If you require information to be sent to you in an alternative format please let us know by contacting or 0207 939 1270.
An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.
We kindly request no unsolicited contact from recruitment or media agencies.
Location: Hybrid · UK - United Kingdom
About the role
A fantastic opportunity has arisen to join our bank as a Welfare Officer, providing cover as required for the SSAFA RAF Service across the UK.
Our Bank Welfare Officers will provide direct and impactful welfare support to RAF personnel and their immediate family on an ad hoc basis when a full-time member of the team is unavailable to do so.
As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.
Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.
Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you may be asked to use digital technologies to complement and enhance processes and service user experience.
You will work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.
About the Team
2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.
We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.
We are a hard-working team, from diverse professional backgrounds. Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.
Find out more about the 34 year history of the Service Personal Support & Social Work Service and hear from a colleague at RAF St Mawgan on our careers page.
About you
To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.
You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.
There will be some travel required and therefore you will need to be able to drive, have access to your own car and be flexible to spend nights away from home occasionally within the UK at short notice..
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Monday 01 April 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week commencing 08 April 2024
About this role:
As a member of YVC’s team of Health and Wellbeing Facilitators you will work closely with colleagues from South Tyneside’s Physical Health Hub, and Primary Care Mental Health Team to support people in South Tyneside, in particular those with learning disabilities and those who require support with their mental health, to meet their wellbeing and physical health needs.
You will help people to access the health services and support they need by ensuring people have information that is accessible to them, by supporting services to make reasonable adjustments, and by supporting the delivery of treatment and assessment programmes under the direction of practitioners.
You will also link with Social Care and Voluntary Sector services to ensure that people can access a range of support in order to improve their health and wellbeing. You will ensure that people’s voice is both heard and acted on to improve this support.
Who we are:
At Your Voice Counts, we help vulnerable people find a voice and gain control over their lives.
We help the people we support to speak up for what they want and need, to be better connected and to have choice and control in their lives.
Our values guide how we work, and we are all responsible for putting these into practice every day:
- Being accountable – We are honest and take responsibility for our actions.
- Being person-centred – We put people's needs first.
- Learning and growing - We challenge ourselves and each other to help us get better at what we do.
- Promoting equality – We work to get equal opportunities for everyone.
- Working together – We achieve more by working as a team than by acting alone.
Our wonderful staff embody our values and are dedicated to the work we deliver together. They are committed and passionate with a positive attitude. We all share the same vision and values.
We are committed to making Your Voice Counts a great place to work. We offer a supportive and fulfilling environment for our staff team with an enhanced range of staff benefits. You can find out more here.
Main Responsibilities:
· Take part in relevant supervision, support and training to ensure YVC deliver a consistent and high-quality service.
· You will promote mental and physical health and wellbeing by:
o Getting to know people who access our service and supporting them
to identify the health issues that matter most to them.
o Linking the person with their GP / Primary Care Health Hub for their annual health check/ mental health program.
o Helping people identify and understand their own health, wellbeing and social needs and empowering people around accessing reasonable adjustments to address their barriers to services.
o Aiding the person to understand their Health Action Plan and what matters to me program.
o Promoting people’s self-confidence and develop communication skills around health needs.
o Supporting people to engage with the appropriate services to treat and improve their mental and physical health issues
· Maintain an active caseload. Manage risk proactively. Keep accurate records using our Charity Log database. Maintain confidentiality for our clients.
· Work closely with colleagues with lived experience of learning disability or autism in the Quality Checker Team to carry out NHS Quality Checks across the GP Practices in South Tyneside.
· Assist in the monitoring and evaluation of the service, including the collection of case studies, data and by contributing to feedback and evaluation sessions with the aim of improving the service.
· Assist in the promotion of the service and when necessary, work outside normal office hours. Be prepared to travel within Tyne & Wear.
· Be an active participant in the wider YVC team and seek to work with all YVC colleagues to deliver our strategy, maintain quality and embed the values of the organisation.
Person Specification:
We are a values-based organisation and you will have demonstrable belief in the rights of people who use our services.
You will also have:
· Experience of working with people with learning disabilities and autistic people, or other marginalised and vulnerable groups.
· Curiosity and an ability to look beyond how the person presents in order to build a deeper understanding of what matters most to them.
· Creativity, with an ability to solve problems and take people with them in solutions.
· An ability to work in changing and complex environments, with the flexibility to adapt their approach as needed
· A high level of emotional intelligence, the ability to empathise, and a genuine desire to help others.
· The ability to communicate effectively with a range of stakeholders, including those with a learning disability, autistic people, family carers and professionals.
· Experience of considering and managing risk, and of conducting risk assessments, with good knowledge of safeguarding procedures.
· A good understanding of the health and wellbeing issues affecting disabled, vulnerable and socially isolated people – particularly those with learning disabilities and autistic people.
· Experience of making information easy to understand.
· Experience of working with health and social care professionals.
· Knowledge of the health and social care sector in South Tyneside, and of the communities and localities where our services are delivered.
· Good organisational skills, with an ability to prioritise work, and deliver agreed objectives quickly and efficiently
· The ability to work alone using their own initiative, as well as working as part of a team
· IT literacy, be confident using Microsoft Office, client databases and interactive platforms like Zoom and Microsoft Teams
· An understanding of the need for GDPR and client confidentiality.
You may also have:
· Experience of working within a community physical or mental health setting
· An understanding of co-production and have demonstrable experience of co-producing and delivering projects, workshops and training sessions.
· A sound set of skills to use social media to engage with a range of audiences
Returning your application form:
Before completing the application form carefully read through the Job Description and Person Specification. Consider the requirements of the job and use the form to explain how you satisfy various criteria. You should not enclose a CV as this will not be considered by the interviewing panel, but you may include additional sheets where there is insufficient room on the application form.
Please return your application form by 12.00 noon on Friday 5th April 2024. Interviews are expected to be held on Tuesday 9th April 2024.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a part-time Adult Caseworker to join the team in Wiltshire, working 24 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is home-based with expected travel throughout Wiltshire and Swindon. Hence, holding a driving licence is essential.
As an adult caseworker you will:
- Ensure the delivery of excellent services to victims of crime through the direct provision of information and practical and emotional help from the point of crime, and onwards throughout the criminal justice process, where appropriate
- Ensure that the overall aim of helping people cope and recover from the effects of crime is achieved
- Act as a single point of contact, to undertake effective need and risk assessments of victims and their circumstances
- Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims to enable them to cope and recover from the impact of crime
You will need:
- Experience of delivering a service and working directly with service users in a statutory, voluntary or community work setting
- Experience of working with vulnerable adults and/or families
- Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
- Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
- Ability to needs assess, risk assess and empathise with the victim
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.