Permanent Support Worker Jobs

Assessment and Reconnection Worker - Rough Sleeping Services 

London 

£35,578 - £39,227 

Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?

Our client provides a rapid response service, intervening to ensure no one needs to sleep rough, their work is ongoing and they are currently looking for people to join their services across London. 

As an Assessment and Reconnection Worker, you will: 

• Be part of a busy team environment working closely with people new to, or at risk of rough sleeping. 

• Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involves the client.

• Build and maintain effective relationships to support clients throughout their recovery.

• Develop a knowledge of relevant legislation such as, welfare benefit and housing legislation.

• Work on a weekly rota including early, mid and late shifts (some evening and weekend work may be required). 

About you

They are always on the lookout for enthusiastic people to join them. If you have a genuine desire to support people to transform their lives then this could be the role for you, you don’t need to have direct experience to succeed in these roles. Why not give it a go by joining the team to support our clients on their recovery journey.    

• If you have good interpersonal and listening skills, patience and resilience and the ability to adapt to new situations they will provide you with the rest through their training and development programs where you will develop the skills to provide high-quality person-centred support to clients.

• If you have a good understanding of the complex issues faced by homeless people and the ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation, we encourage you to apply!

Closing date: 10am on 25 April 2024 

Interview and assessments on: w/c 13 May 2024 

Support Worker 

Hackney - London 

£32,301 - £35,950

Do you have great listening and communication skills and an interest in supporting vulnerable people in Hackney?

Our client is recruiting for Support Workers for across their Hackney services (1 of which is a women only service). 

Their services (one being a specific women only service) provide accommodation and additional emergency bed spaces to people with a Hackney connection, who are at risk of homelessness or rough sleeping, and also have additional support needs which include; substance use, mental health or longer term complex needs.

Their hostels offer a range of services to clients at different stages in the process of change and works closely with an adjacent health and advice centre operated by partner agencies. Operationally, the service focuses on promoting recovery, providing assessment, support and resettlement services within a framework of active engagement and person-centred planning. The project is committed to supporting continued client participation in all aspects of its work. 

About you 

Above all they are looking for enthusiastic people who have a genuine desire to support people to transform their lives. We want to hear from you:

• If you have good interpersonal and listening skills; patience and resilience. They will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way. 

• If you have a good understanding of the complex issues faced by homeless people; personal experience of homelessness yourself and some experience of supporting vulnerable people through a process of change.

• For their women only roles you will have particular understanding of  the issues faced by women experiencing multiple disadvantages, including homelessness and abuse and the difficulties they experience in accessing services.

Closing date: 10am on Wednesday 24 April 2024 

Interviews: Wednesday 8 May 2024

Recovery Navigators (Mental Health) – Intensive Community Rehabilitation Service 

£21,531 per annum  

Birmingham 

2 x 37.5 hours per week – flexible shift patterns to include weekend and evening working 

Part time roles will be considered 

Our client is the leading provider of mental health services in Birmingham and the West Midlands. Their Vision is “Better Mental Health for All” and their values of Respect, Partnerships, Recovery, Wellbeing and Prevention are at the heart of what they deliver. They have a well-earned reputation for excelling in quality delivery and plays a key role in supporting and influencing the wider mental health system across the city. 

They have been able to diversify their services over recent years resulting in their offer to the citizens of Birmingham being expanded to include prevention and community-based asset services, crisis intervention, a Birmingham and Solihull wide Mental health Helpline as well as workplace wellbeing support.   

You will be working as part of a multi-disciplinary clinically led Community Intensive Rehabilitation Team within Birmingham and Solihull Mental Health Foundation Trust and as such, you will be working as part of an integrated medical and psychology team. You will be working in partnership with people who are experiencing mental health difficulties who are currently living in their own accommodation within the Birmingham area and require a period of intensive rehabilitation. Your support of individuals will be a person-centred recovery approach that focuses on developing, maintaining, and strengthening individuals’ skills, abilities, and personal resilience. 

Ideally you will be QCF/NVQ level 3 qualified or have a willingness to work towards this qualification. It is essential that you have an empathy for people experiencing mental health issues and are committed to service user involvement and empowerment. You will have a good understanding of equal opportunities, confidentiality, safeguarding and health & safety.

You will need to be flexible due to the shift patterns which include evenings and weekends. Shift patterns include 9.00am - 5.00pm and 1.00pm to 9.00 pm. 

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties. 

Closing date for applications is Tuesday 23rd April 2024 

Interviews will take place on Friday 3rd May 2024  

Domestic Abuse Support Worker 

£22,669 - £23,428 per annum 

South Derbyshire 

Hours: 37 

This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants. 

Do you want to make a difference to the lives of vulnerable people and their families?

Have you got experience of working with individuals and families who have experienced Domestic Abuse? 

If you are interested in supporting families whilst developing your skills and experience within an expanding Domestic Abuse Support Service, please apply today! 

Who are they?  

Our client provides refuge and community based (outreach) support to adults and children who are experiencing domestic abuse. They offer their services to both women and men (dispersed only) with or without children who are fleeing domestic abuse and need a safe place to stay, and to those out in the community who are living with the impact of domestic abuse. 

The Roles 

They have multiple roles, each varying in responsibility. Please read through the descriptions and when asked on the application page specify which role you are interested in. 

Support Worker’s 

As a Support Worker, you’ll play a pivotal role in providing practical and emotional support to women and men who are experiencing or have experienced domestic abuse (both in the refuge and throughout the local community). You’ll work with clients to assess needs and risks and plan a package of support and risk management individual to them.  

Some of the other duties involve: 

• Assessing referrals for both community and refuge based services 

• Supporting the delivery of group work both in refuge and local community 

• Travelling throughout service delivery area to deliver support and attendance at multi-agency meetings and work in partnership with other agencies where required to advocate for their clients and ensure risk is managed and support needs are met (e.g.: social care; police; CAB; housing departments; Job Centre and Benefits agencies) 

• Working with colleagues to provide a clean and welcoming environment for all accessing our services 

• Ensuring records (computer based case management system) are kept up to date and accurate – basic IT skills and knowledge of IT systems are advantageous!

Move On Support Worker’s 

As a domestic abuse move on worker you’ll support individuals and families within our safe accommodation to transition into settled accommodation. You’ll provide a tailored, person-centred support package to help customers achieve their goals and live a life free from abuse.  

Some other duties include: 

• Prepare customers to move on from safe accommodation services and deliver support, both in groups and one-to-one, to enable them to manage their own tenancy. 

• Support customers to set up their own home, assisting them to set up utility accounts and other household obligations. 

• Provide emotional support and reassurance to survivors and their families around their move from safe refuge. 

• Working with survivors on the transition from refuge to their own property safely, engaging in robust safety planning and risk assessing and identification. 

• Provide housing management and welfare benefit support and guidance, as well as signposting and making referrals to appropriate agencies. 

• Identifying and keeping an up-to-date register of local and national grants available to survivors in furnishing/ moving to their new home Establish and maintain quality working relationships to enable multi-agency support. 

• Engage actively with safeguarding initiatives and Multi-Agency Risk Assessment Conference (MARAC) frameworks, referring clients, attending meetings, and following up on agreed actions. 

• Foster positive partnerships within the multi-agency arena, working collaboratively across operational areas and the local community to raise awareness of domestic abuse issues and available support options. 

• Working in a client-centred way to identify appropriate local and community groups that can support/ assist the survivor to integrate into their new community safely. 

• Liaise with, signpost or refer to relevant statutory and voluntary agencies, advocating for the best possible support for each survivor. 

• Undertake relevant training, ensuring continuous professional development and staying informed about the latest industry knowledge. 

• Contribute effectively to team collaboration, demonstrating a commitment to self-care within the team and the broader organization. 

Peripatetic Support Worker 

• The role of Peripatetic Support Worker is to provide comprehensive cover for accommodation and community-based services, offering practical and emotional support to survivors of domestic abuse and various forms of violence and abuse. Some other duties include: 

• Managing a diverse caseload, responding effectively to escalating and changing risk, while maintaining up-to-date casework records. 

• Facilitating tailored, high-quality case management, including the development of individual safety plans. 

• Engaging actively with safeguarding initiatives and Multi-Agency Risk Assessment Conference (MARAC) frameworks, referring clients, attending meetings, and following up on agreed actions. 

• Foster positive partnerships within the multi-agency arena, working collaboratively across operational areas and the local community to raise awareness of domestic abuse issues and available support options. 

• Liaise with, signpost, or refer to relevant statutory and voluntary agencies, advocating for the best possible support for each survivor. 

• Undertake relevant training, ensuring continuous professional development and staying informed about the latest industry knowledge. Contribute effectively to team collaboration, demonstrating a commitment to self-care within the team and the broader organization. 

About You 

They’re looking for someone who has the values, knowledge and skills of working within a support role supporting clients who have experienced domestic abuse and can demonstrate how they use their skills and common sense to support vulnerable individuals and families. They’ll have a commitment to maintaining the dignity and rights of the individuals and families they work with, with top notch communication skills. It is desirable if you have had experience of working within a Domestic Abuse Service.

Previous experience in a similar role is desirable, but they welcome candidates with relevant experience from other sectors or transferrable skills. 

You will work 37 hours a week, Monday to Friday 9am – 5pm. There may be expectation to work some evenings up to 8pm and occasional weekends and bank holidays. 

You will be required to have flexibility to travel across Derbyshire therefore driving licence and access to a car (with business insurance) is essential 

All successful candidates will be required to take a basic numeracy and literacy exercise prior to the interview.

Interviews are being arranged on an ongoing basis 

Useful Top Tips 

• You will need to attach a CV in order to apply for this role. 

• All correspondence will be via your registered email address. 

• View the full Role Profile in the document tab at the top of the page and refer to the Person Specification section of the Role Profile to complete your application – show them why you are suitable! 

Click the Apply Now button at the top of this page 

Looking forward to receiving your application! 

All successful candidates will be required to take a work-related test prior to the interview. 

As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT Allies Programme, they also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.

The roles are evening shifts 3pm - 11pm. Please only apply if you are happy to do evening shifts.

Morgan Hunt are proud to be working exclusively with Swindon and Gloucestershire Mind on their search for 4 Telephone Practitioners as part of their Access Line.

As a compassionate Telephone Practitioner, you'll be at the forefront of a critical support system, being there for the local community when immediate support and advice is needed the most.

Taking a variety of incoming calls, you will offer a compassionate ear to those seeking advice and assistance. Providing an empathetic approach, you will provide immediate emotional and practical support.

We are looking for individuals with experience and knowledge working within mental health, supporting individuals experiencing mental health problems. You should have a calming telephone manner and knowledge of local safeguarding policies.

At Swindon and Gloucestershire Mind, you're not just taking calls; you're changing lives. This role is an opportunity to enhance your skills in mental health support, crisis intervention and referral processes.

If you have experience working within the mental health or social care sector and are interested in finding out more, please get in touch with Amara Howe at Morgan Hunt.

This role is 28.5 hours a week.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

We are a family run business and a market leader in securing high-quality, long-term donors for our charities, providing an excellent return on investment which allows them to carry out their life saving work.

Zen are currently seeking to expand into a number of new cities in the UK and are looking for driven, ethical and organised leaders and managers to help us enable even more incredible work to be delivered by our partners.

We offer outstanding working conditions to our fundraisers, they are all directly employed, paid the Real Living Wage or more and have the opportunity to earn daily bonuses. Furthermore, we offer 4-day working weeks to any fundraiser that would rather have a better work/life balance.

If you have at least six month’s experience leading a face-to-face fundraising or direct sales team and are ready to take the next step in your career, we would love to hear from you.

We have various opportunities and are keen to speak with any leaders with experience in private site (shopping centre etc), door-to-door or street sales.

You will have the opportunity to work with various charities, both UK based and those involved in overseas development and conservation. Some of our campaigns are regular giving and others are lottery campaigns.

As a Manager of a Zen team, you will be responsible for:

• The compliance and ethical practice of your teams
• The organisation and logistics of your teams
• The motivation and morale of your teams
• Staff retention and development
• Achieving quality and quantity goals

Reporting directly to the National Fundraising Manager, Zen will ensure that you are supported to develop and grow within the role. We have a highly experienced, devoted and caring team of managers and office staff, covering various roles such as client account management, recruitment, compliance, HR,  welcome calling, training, and administration. Zen will ensure that you are warmly welcomed and quickly feel part of the family. You will always know where to turn with a query and you will be given clear expectations and goals for the development of yourself, your career and your team.

We offer:

• Excellent salary and bonus structure focused on a very achievable level of quality performance.
• An incredibly experienced management team
• A dedication to support, growth, and development
• The opportunity to take real ownership of your teams and regions
• The opportunity to share your thoughts, ideas and experience and have the support to bring these to fruition

If you have the experience outlined above and would like to find out more about what Zen do, how we do it and how we could help further your career please send us your CV and we will schedule a meeting with the CEO and Director.