Support Worker Jobs in Wales
Fixed Term Until 30th June 2026
Ref SMM-241
Are you a proactive, empathetic and collaborative individual with a proven record of supporting young people involved in or at risk of entry into the Criminal Justice System? Do you have a sound understanding of the challenges and issues facing vulnerable young people?
If so, St Giles Trust is looking for a highly organised Embedded Mentor to work within education settings to deliver the St Giles SOS+ service as part of the Youth Endowment Fund (YEF) Trusted Adult Project. Here, you will combine your lived experience of overcoming similar barriers to the client group of at-risk young people, already within or at high risk of entering the criminal justice system, with your professional experience to provide crucial guidance, support, and mentorship.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will play an integral role in supporting vulnerable and at-risk young people to overcome challenges, set and achieve academic and personal goals, and make informed positive choices that reduce their risk of offending and entry into the criminal justice system. Your main focus will be the delivery of the SOS+ Embedded Mentor Programme to targeted at risk students, however you will also be expected to establish and maintain positive relationships with students to provide emotional support, guidance, and mentorship and address individual student needs and challenges – utilising personal experiences, local knowledge, professional skills and SOS+ materials to offer support and intervention.
We will also rely on you collaborate with professionals to support and develop strategies to minimise the risk to students and to maintain a trauma informed approach at all times, while supporting or co-delivering whole school awareness sessions; professional sessions; and parent/carer sessions is also an essential element of the role.
What we are looking for
• Relevant direct or indirect experience of the criminal justice system
• Understanding and demonstration of professional standards and accountability
• Commitment to promoting inclusivity and equity
• Excellent record keeping and good technical literacy of Microsoft Applications
• Total commitment to excellent safeguarding practice and understanding of professional boundaries
• Excellent interpersonal, relationship-building and communication skills, both verbal and written.
Please note this role requires that successful candidates must undergo an Enhanced Child Workforce With Child Barred List DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 28th April 2024. 11:00pm Interview date: 06th May 2024.
A ydych chi'n unigolyn rhagweithiol, empathig a chydweithredol sydd â phrofiad o gefnogi pobl ifanc sydd wedi eu cynnwys yn System Cyfiawnder Troseddol neu sydd mewn perygl o gael eu cynnwys ynddi? A oes gennych chi ddealltwriaeth gadarn o'r heriau a'r materion sy'n wynebu pobl ifanc sy'n agored i niwed?
Os felly, mae Ymddiriedolaeth St Giles yn chwilio am Fentor Mewnol trefnus iawn i weithio mewn lleoliadau addysg i ddarparu'r gwasanaeth St Giles SOS+ fel rhan o'r Prosiect Oedolyn Cymeradwy Cronfa Gwaddol Ieuenctid (YEF). Yma, byddwch yn cyfuno eich profiad ymarferol o oresgyn rhwystrau tebyg i'r grŵp cleientiaid o bobl ifanc sydd mewn perygl, sydd eisoes wedi'u cynnwys neu sydd mewn perygl mawr o gael eu cynnwys yn y system cyfiawnder troseddol, gyda'ch profiad proffesiynol i ddarparu arweiniad, cefnogaeth a mentoriaeth hanfodol.
Ynghylch Ymddiriedolaeth St Giles
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles. Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol neu fod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.
Ynghylch y rôl allweddol hon
Bydd ein hymgeisydd llwyddiannus yn chwarae rhan annatod wrth gefnogi pobl ifanc agored i niwed ac mewn perygl i oresgyn heriau, gosod a chyflawni nodau academaidd a phersonol, a gwneud dewisiadau cadarnhaol gwybodus sy'n lleihau eu risg o droseddu a chael eu cynnwys yn y system cyfiawnder troseddol. Eich prif ffocws fydd cyflwyno'r Rhaglen Fentoriaid Mewnol SOS + i fyfyrwyr a dargedwyd sydd mewn perygl, ond bydd disgwyl i chi hefyd sefydlu a chynnal perthnasoedd cadarnhaol â myfyrwyr i ddarparu cefnogaeth emosiynol, arweiniad a mentoriaeth a mynd i'r afael ag anghenion a heriau myfyrwyr unigol – gan ddefnyddio profiadau personol, gwybodaeth leol, sgiliau proffesiynol a deunyddiau SOS + i gynnig cefnogaeth ac ymyrraeth.
Byddwch hefyd yn cydweithredu â gweithwyr proffesiynol i gefnogi a datblygu strategaethau i leihau'r risg i fyfyrwyr ac i gynnal dull sy'n seiliedig ar drawma, gan gefnogi neu gyd-gyflwyno sesiynau ymwybyddiaeth ysgol gyfan a sesiynau proffesiynol. Bydd sesiynau rhiant/gofalwr hefyd yn rhan hanfodol o'r gwaith.
Yr hyn rydym yn chwilio amdano
• Profiad uniongyrchol neu anuniongyrchol perthnasol o'r system cyfiawnder troseddol
• Deall ac arddangos safonau proffesiynol ac atebolrwydd
• Ymrwymiad i hyrwyddo cynwysoldeb ac ecwiti
• Cadw cofnodion yn drylwyr a bod â gwybodaeth fanwl o raglenni Microsoft
• Ymrwymiad llwyr i ymarfer diogelu rhagorol a dealltwriaeth o ffiniau proffesiynol
• Sgiliau rhyngbersonol, meithrin-perthynas a chyfathrebu rhagorol, ar lafar ac yn ysgrifenedig.
Sylwch fod y rôl hon yn gofyn bod yn rhaid i ymgeiswyr llwyddiannus gael gwiriad DBS Rhestr Gwaharddedig Plant, ar y sail bod y swydd yn cynnwys cyswllt â chyfranogwyr a chydweithwyr bregus.
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff,
gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, sesiynau therapyddion clinigol,
yswiriant bywyd (4x cyflog blynyddol), dyddiau 'duvet', benthyciad tocyn tymor,
rhaglen fanteision gweithwyr, taleb gofal llygaid a llawer mwy.
Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i'r sefydliad.
Bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd hon.
Dyddiad cau: 28 Ebrill 2024. 11:00pm Dyddiad cyfweliad: 06 Mai 2024.
South Wales, based at either Newport, Cardiff or Swansea Office
Ref FWC-241
Are you a proactive, flexible, and target-driven individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons? Do you have extensive recent experience of providing specialist money and/or welfare benefit advice?
If so, St Giles Trust is looking for a collaborative Financial Wellbeing Coach to join our team, where you will be responsible for the delivery of Finance, Benefit and Debt services to referrals made by Wales Probation Service.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes, and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement, hold the key to positive change in others.
About this key role
As our Financial Wellbeing Coach, you will provide person-centred support to a caseload of service users who will either be serving community sentences or have been released from prison. This will involve undertaking assessment and action planning with individual service users and creating a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users.
We will also count on you to deliver a range of interventions to service users which contribute towards the achievement of prescribed outcomes, and to work with service users flexibly, meeting and undertaking interventions in a range of locations across a wide geographical area. Developing and maintaining positive working relationships with external agencies and working towards contractual targets and outcomes within agreed timescales and in line with specified quality standards are also vital aspects of the role.
The contract requires clearance through HMPPS vetting.
What we are looking for
• Experience of engaging successfully with challenging people, e.g. those with complex and multiple needs.
• Proven record of working with partner agencies.
• Evidence of training at specialist level in money and/or welfare benefits advice.
• Higher level certificate in money and/or welfare benefit advice from accreditation.
• The ability to assess clients’ needs and provide tailored, client-led support.
• Able to work sensitively with clients applying trauma informed strategies.
• A full driver’s licence and access to a vehicle is desirable.
• Excellent interpersonal, relationship building and communication skills, both verbal and written.
• Welsh language desirable but not a necessity.
In return, you can expect a competitive salary, generous leave allowance including 30 days annual leave plus all statutory bank holidays and 2 'duvet days', staff pension, flexible working, a mentoring programme, an advice and counselling service, 4x Group Life Insurance, season ticket loan, eyecare scheme and much more.
As an equity and inclusive employer, we welcome all applications, but we would particularly welcome applications from Global Majority People (Black, Asian, Brown, Dual Heritage), those living with a disability, those from a neurodiverse group, or have another protected characteristic. We value the positive impact and diversity that your lived experience can bring to our organisation.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients. Successful applicants must therefore submit an Enhanced Adult Workforce only DBS check.
To apply please visit our website via the apply button.
Closing date: 29 April 2024. 11:45pm
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Key Purpose:
To work as part of a team that provide high quality services to farming people that come to RABI for support.
Key Responsibilities:
- Provide high quality information, advice and guidance in an empathetic and professional manner.
- Conduct a holistic needs assessment for each service user according to their individual circumstances.
- Working with each service user to establish the most appropriate sources of support and agree an action/support plan with them.
- Provide a face-to-face service when there is an over-riding need to do so by visiting service users.
- Collaborate with other agencies/service providers who can offer additional support options.
- Liaise with partners, ensuring that agreed actions are followed up.
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Delivery team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
- Be an ambassador for Service Delivery internally within RABI and with external organisations.
- Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
Person Specification:
Essential
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national/local/statutory agencies.)
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution-focussed.
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care.
Other
- Use of own car, ability to travel to support service users / attend meetings.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at R.A.B.I.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Betknowmore UK is collaborating with partner organisations to work as part of a wider team, on the delivery of the Armed Forces Gambling Harms Support Network (AFGHSN). The work will include the provision of training and gambling awareness activities, helping to raise and address the subject of harmful gambling. Working and engaging with armed forces support and personnel services, individuals harmed by gambling, their wider network, stakeholders, and other relevant groups within the veteran and active armed forces communities, the aim is to create trained personnel able to support the work of the AFGHSN.
A key aspect of the role will be working with individuals experiencing gambling harms, requiring an empathetic and compassionate approach and awareness of the complex issues being addressed. A robust management of safeguarding and safe working practices is essential.
It is essential that you are based within one hour travelling time of London, as extensive travel to London and the UK is expected.
Role Purpose
An armed forces veteran or someone closely involved with the armed forces (a family member for example), the post holder will also have a unique insight on gambling harms, and their impact on health and wellbeing specifically within the military.
The Armed Forces Peer Aid Coordinator will initially prioritise engaging with veterans and military organisations to deliver the AFGHSN training programme, along with gambling awareness activities. The purpose is to upskill key armed forces personnel and those in connected communities, enabling and enhancing their knowledge, skills and confidence to address gambling harms.
The second key responsibility is to recruit, train and support Peer Supporters to deliver safe, effective support for individuals and their networks that have been harmed by gambling. It is expected that Peer Supporters will be individuals with ‘lived experience’ of gambling harm themselves or as an ‘affected other’.
The post holder will work with the Head of Peer Support Services to support the development and maintenance of the systems and structure of the service, ensuring that governance and polices are implemented, safeguarding and safe working practices are strictly adhered to, and a clear understanding established of how the service integrates with other support and treatment networks.
The AFGHSN Peer Aid team will ensure that the support and working relationships are safe and secure, and the health and wellbeing of all participants is intact. Peer Support will be in a befriending capacity and should be provided with a considered and transparent approach. Other support activities will be developed, such as group support and weekly meet ups.
Stakeholder management is essential to the role, as is establishing and maintaining relationships within the AFGHSN, alongside confident communication skills to deliver presentations and other promotions within armed forces community, education and health centres to help grow and evolve the service.
We are especially keen to receive applications from individuals with experience of gambling addiction and recovery from within the armed service with a minimum of two years abstinence.
Please review the full Job Pack before applying with your CV and cover letter.
Previous applicants need not apply.
Please refer to the full job pack on our website before submitting your application, ensuring you detail how you meet the person specification in your cover letter.
The client requests no contact from agencies or media sales.
Outreach Worker, 14 hours per week, £22,020 per annum- pro-rata, Cardiff & Vale. Fixed term to end July 2025
Working with families (parent and children)
We have an exciting opportunity for an enthusiastic and committed Outreach Worker to become part of our new peer led service in Cardiff and the Vale of Glamorgan for parents and carers of children (aged 0-18), experiencing poor emotional wellbeing or with mental health concerns.
The service aims to help parents and carers feel more supported, less excluded and more empowered to support the mental wellbeing of their child achieved through learning new coping strategies, which can help families have fewer crises, and be able to access other services when needed.
Working closely with our Senior Family Support Coordinator and a small team of volunteers, you will provide support in promoting the service with local schools, family hubs and children’s centres. Engagement of parents and caregivers will be a key part of this role, linked to developing relationships with key local agencies that support parents, children and young people to identify who may benefit from the project.
Travel within Cardiff and the Vale of Glamorgan will be expected but some home-based working is possible. The hours can be flexibly worked across the week.
You will have excellent communication skills, understanding of safeguarding vulnerable adults and children, as well as a commitment to equal opportunities and diversity.
We encourage applications from all demographics and are keen to hear from those who have experience in reaching and engaging families from ethnic minority communities.
If you are looking for a career and not just a job, and want to be part of a leading, award winning, reputable charity where people are at the core of everything we do, then we would love to hear from you.
The salary for 14 hours per week is £8,808.38 per annum.
Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.
Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.
Closing date: Sunday, 21st April 2024
Interview date: Week commencing 22nd April 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Key Responsibilities:
- Provide high quality information and support in an empathetic and professional manner.
- Conduct a holistic needs assessments for each service user according to their individual circumstances
- Working with each service user to establish the most appropriate sources of support, and agree an action/support plan with them
- Provide a face to face service when there is an over-riding need to do so by visiting service users
- Collaborate with other agencies/service providers who can offer additional support options
- Liaise with partners, ensuring that agreed actions are followed up
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Provision team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
Person Specification:
Essential
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national / local / statutory agencies.
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Knowledge and insight into complementary support services (whether national / local / statutory agencies).
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution-focussed
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care
Other
Use of own car, ability to travel to support service users / attend meetings.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
The client requests no contact from agencies or media sales.