Support Worker Jobs
Housing Support Advisor / Housing Management Assistant
London
£28,396 - £29,175
Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives?
Our client is looking for a Housing Management Assistant to contribute to providing a safe and welcoming environment for their clients who are going through their individual recovery. Specifically, you will be responsible for the reception area, managing access to the buildings, housekeeping duties, rent collection, repairs management, contributing to inventory management, accurately logging and reporting incidents, and responding to neighbourhood concerns appropriately.
Spring Gardens Staging Post based in Hither Green, Lewisham, supports 68 people who’ve either been homeless or who are moving on from homelessness with complex support needs.
Pound Lane Staging Post based in Willesden, Brent, supports 14 people who’ve either been homeless or who are moving on from homelessness with low support needs.
About you
As a Housing Management Assistant you will provide first contact, reception, and basic housing management services to vulnerable adults, in turn making a real difference to their lives and recovery. Direct experience is not needed, therefore making this role a great entry for the right candidate who has a genuine desire to develop a career in helping vulnerable people.
You will possess a can-do attitude with self-initiative, capable in responding to a variety of situations, individuals, and groups appropriately, whilst maintaining confidentiality and professional boundaries. Most importantly, you will have a genuine desire to improve people's lives.
Closing date: 10am on 08 April 2024
Interview and assessments on: 18-23 April 2024
Night Reconnection Assistant - Rough Sleeping Services
London
£31,703 - £35,578
Are you looking to start your career supporting vulnerable adults; working for a charity who makes a real difference to the lives of people who are homeless every day?
Our client provides a rapid response service, intervening to ensure no one needs to sleep rough. They are currently looking for people to join their teams as Night Reconnection Workers in their Staging Post services. In these roles you will:
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Work as part of a busy team environment working closely with those affected by rough sleeping.
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Provide a safe and supportive environment at night to clients; and support a team of Assessment and Reconnection Workers, with key tasks; such as implementing reconnection or assessment plans and supporting clients into appropriate accommodation.
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Work on a 7 day weekly night rota pattern with an average of 3 waking night shifts in a row (for example 8pm–8.30am or 9pm–8am)
About you
These crucial roles will suit people with an interest in in developing key skills to build a career working in a support role, as well as:
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Some experience of dealing directly with the public and/or customers in a busy service environment.
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Good communication skills and the ability to work with others effectively to get things done.
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Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
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You don’t need to have direct experience, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.
Flexibly is essential as the Pan London teams continue to work in different settings and locations across the city at the current time to support clients where they need us the most.
Closing date: 10am on 08 April 2024
Interview and assessments on: 18-23 April 2024
Support Worker - Assessment and Reconnection
West London
£35,578 - £39,227
Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?
Our client provides a rapid response service, intervening to ensure no one needs to sleep rough; their work is ongoing and they are currently looking for inspirational people to join their Somewhere Safe to Stay (SSTS) team in West London, currently based in Shepherds Bush. As an Assessment and Reconnection Worker, you will:
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Be part of a busy team environment working closely with those new to, or at risk of rough sleeping.
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Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involves the client.
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Build and maintain effective relationships to support clients throughout their recovery.
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Develop a knowledge of relevant legislation such as, welfare benefit and housing legislation.
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Work on the weekly rota including some weekends and some bank holidays, in Mixed Shift roles (including - early and late day shifts)
About you
These roles will suit people with experience of working at pace in a public facing environment with the ability to adapt to new situations; as well as:
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An understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services.
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Good communication skills and the ability to work with others whilst managing your own time.
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The ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation.
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The ability to empower individuals to make positive changes and a willingness to develop these valuable skills.
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Above all, they are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives in these key roles; many of their managers began their careers as an Assessment and Reconnection Worker.
Closing date: 10am on 08 April 2024
Interview and assessments on: w/c 22 April 2024
Domestic Abuse Worker (Refuge)
Salford
Temporary - ongoing
Full time hours
To start as soon as possible
Morgan Hunt is working with a leading, national domestic abuse charity to recruit a Domestic Abuse Worker for their services in Salford. This is a full time, temporary role whilst permanent recruitment takes place and will involve working across two refuges supporting those fleeing domestic violence.
As a Domestic Abuse Worker, you will be responsible for;
- Managing an allocated caseload of women and children fleeing domestic abuse.
- Completing safety plans and risk assessments for those living within the refugee.
- Completing support plans personalised to the needs of those living within the refuge.
- Providing advice and guidance to those fleeing domestic abuse, whilst signposting to appropriate external organisations where necessary.
- Ensuring accurate, up to date case notes for each resident.
- Liaising with external agencies and professionals around the needs of each resident within the refuge.
- Ensuring the refuge is a clean, safe environment for those living within the refuge.
- Supporting residents with benefit applications and housing applications for long term accommodation.
The candidate - Domestic Abuse Worker
- Experience of supporting those fleeing domestic abuse.
- An understanding of the challenges faced by those experiencing homelessness and or other vulnerabilities i.e. severe and enduring mental health, substance misuse, domestic abuse.
- The ability to manage challenging behaviours.
- An understanding of safeguarding and how to respond to safeguarding concerns appropriately.
As the role involves covering two refuges, the candidate will be required to driver. A current Enhanced DBS is also essential for this role.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Job Title: Assessment Hub Caseworker
Base: Newham, London
Reports to: Team Leader
Hours: Monday-Friday, 09:00-17:00
Pay: £14 + holiday pay = £15.69 or £19.00 per umbrella per hour
Assignment: 1 month with potential extension
Purpose of Role:
As an Assessment Hub Caseworker at our confidential Newham Integrated Rough Sleeper Service, you will play a vital role in rapidly assessing service users within a 28-day assessment centre and creating suitable and sustainable Move-On Plans to resolve homelessness. Your responsibilities also include engaging with individuals leading a street-based lifestyle,' including those sleeping rough, with the objective of connecting them with the appropriate services and facilitating their transition into more stable living conditions. You'll work to increase service user choice, involvement, and empowerment, promoting sustainable change while coordinating efforts to achieve positive outcomes for each client. Additionally, you'll focus on building and strengthening service user's personal strengths and social networks, both in the UK and their country of origin.
This role demands flexibility and a proactive approach to engage with hard-to-reach service users and provide a range of effective interventions. Key activities include identifying and establishing contact with service users sleeping rough, including those initially unwilling to engage with services. You'll collaborate with drug and alcohol teams to facilitate access to treatment, work with Mental Health Agencies to address mental health issues and ensure ongoing health care access for service users. Moreover, you'll support efforts to divert newcomers to rough sleeping, encourage people to return to their home communities, and cooperate with local Housing Providers to maximise accommodation opportunities.
You'll participate in street counts when required, represent the team at external forums, and maintain accurate service user records in compliance with Change Grow Live's procedures and protocols. This role may entail working irregular hours, including unsociable hours and during severe weather conditions.
General terms of reference:
- In carrying out the above duties, you will:
- Work flexibly across operational sites as required.
- Maintain an agreed number of hours of work to ensure optimal service provision.
- Continuously seek to improve your personal performance, contribution, knowledge, and skills.
- Participate in appraisal, training, and supervision processes.
- Stay updated on developments in services, legislation, and practices relevant to the client group.
- Promote anti-discriminatory practice in alignment with professional and legislative frameworks and organisational policies.
- Ensure the implementation of all CGL policies.
- Contribute to maintaining safe systems of work and a safe environment.
- Undertake other duties appropriate to the grade of the post.
- Person Specification
Education Knowledge and Experience:
- Understanding of the needs of people who are rough sleeping and/or begging.
- In-depth knowledge of at least one of the following: substance misuse, alcohol misuse, mental health.
- Understanding of service users who have multiple and complex needs.
- Understanding the importance of multi-agency working within a strength-based, asset-building approach and maintaining professional boundaries.
- Experience in facilitating multi-agency meetings.
- Experience and commitment to working positively in partnership with a range of statutory and voluntary agencies.
- Strong administrative, recording, and reporting skills.
- Knowledge of safeguarding procedures applicable to children and vulnerable adults.
- Knowledge of Supported Housing.
- Good knowledge of services available to our client group in Newham.
Abilities and Skills:
- Excellent communication, negotiation, and advocacy skills.
- Confidence to build and maintain relationships with a wide range of services, representing the organisation and creating effective pathways.
- Ability to work autonomously as well as part of the team.
- Ability to work with confidence and patience with clients unwilling to engage with services and those exhibiting challenging behaviour.
- Willingness to work unsociable hours as and when required.
- Good level of IT literacy, including the ability to use IT systems, including Microsoft Office applications.
- Ability to critically reflect and evaluate interventions, service delivery, and areas for development.
Desirable Criteria:
- Experience of working as part of an assessment team or an outreach team.
- Experience of working with service users sleeping rough.
- Experience of working in a social care environment.
- Knowledge of local services and geography.
- This post is subject to a DBS check at an enhanced level.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Lead Worker - Temporary Accommodation, Move-On Specialist
Are you passionate about making a tangible difference in the lives of the homeless community? Do you thrive in a dynamic, independent role where you can utilise your skills to drive rapid interventions and facilitate transitions for those in need? If so, we have an exciting opportunity for you!
Location: Lambeth, London
Hours: Mon - Fri - 09:00-17:00
Assignment: minimum of 3 months (Likely extension, possible permanent opportunity)
Pay: £16.40 + HOLIDAY PAY = £18.38 Per hour or £20.00 via umbrella company
About Us:
Our leading homelessness charity client is seeking a new lead worker for their team. The service supports vulnerable people experiencing homelessness who are in Temporary Accommodation (TA) in Lambeth. Their mission is to support single homeless individuals with low to complex needs, facilitating their transition from TA to independent living through rapid intervention and tailored move-on support.
Role Overview:
As a Lead Worker, you will play a pivotal role in overseeing and supporting clients placed in Temporary Accommodation within Lambeth. Your primary focus will be on facilitating suitable move-on solutions for individuals in accordance with their needs, driving rapid interventions, and providing independent advocacy for clients without direct managerial assistance. This is a highly community-oriented role that requires a self-starter with sound understanding or a background in move-on and outreach services.
Key Responsibilities:
- Manage a caseload of clients with a focus on facilitating rapid transitions and move-on solutions.
- Conduct thorough assessments to understand client needs and advocate on their behalf.
- Engage with clients to increase case load and foster meaningful community connections.
- Work independently to develop and implement tailored support plans that promote independence and stability.
- Collaborate closely with the team of Lead Workers to ensure cohesive service delivery and support.
Requirements:
- Previous experience in move-on/outreach services is essential.
- Strong assessment skills and the ability to advocate for clients independently.
- A self-motivated individual with the ability to thrive in a high-caseload environment.
- Excellent communication and interpersonal skills.
- Comfortable working independently in a community-based setting.
- An Adult DBS check is required for this role.
We anticipate this role will be popular so if you are keen, please apply as soon as possible so you do not miss out!
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.