Swindon, Swindon
£53,000 - £55,000 per year
Permanent, Full-time
Job description

Swindon Domestic Abuse Support Services (SDASS) are looking for their next CEO. This is a rewarding and challenging role for an experienced senior charity leader. Please see the attached information pack for more on SDASS.

Hours:  37 hours per week

Monday to Friday: 1 day per week from home

Salary: £53,000 - £55,000

The SDASS CEO will:

  • Provide inspirational leadership and development of SDASS in meeting the needs of people experiencing domestic abuse.
  • Ensure Safeguarding and risk management is embedded into all processes and decision making.
  • Be responsible for the strategic development and implementation of both business and financial strategies and plans to facilitate the delivery of the objectives of SDASS.
  • Promote and support a positive and supportive working environment.
  • Ensure the organisation is managed in an efficient and cost-effective manner consistent with the values of SDASS.
  • Develop and maintain good and effective working relationships with key stakeholders including Swindon Borough Council and Police and Crime Commissioners Office and Wiltshire Police and all relevant statutory bodies and relevant organisations.
  • Be responsible for the governance of SDASS and ensure compliance with all regulatory bodies including the Charity Commission and Women’s Aid Federation of England
  • Effectively promote SDASS
  • Drive and deliver on the development of a fundraising strategy.

To learn more about SDASS go to:   About us – SWA Domestic Abuse

Responsible to:

  • Chair of Trustees – line manager
  • Board of Trustees - governance

Direct reports:

  • Director of Services
  • Senior Accountant
  • Co- manager HR Officer
  • DA Training Manager
  • Charity Shop Manager (volunteer)

Main duties:


  • To work with the Board and Management team in the development of a long-term strategy and implementation.
  • To be aware of, respond to and inform Trustees of any National and local policy developments which may impact on SDASS services and adapt the services as relevant
  • To be responsible for the effectiveness of the organisation in accordance with SDASS's mission statement, aims and objectives, rules, policies and procedures.
  • To provide inspirational leadership encouragement and motivation to the organisation.


  • To ensure SDASS has an appropriate management structure and management systems to enable it to fulfil its strategic objectives aims and objectives.
  • To develop and maintain a working environment that attracts, retains and motivates excellent quality staff and volunteers.
  • To ensure best practice employment policies and procedures are followed.
  • To ensure that recruitment, management training and development of staff are directed towards achieving SDASS objectives.
  • To manage and supervise designated members of the management and wider team.
  • To ensure effective mechanisms for the development, review and implementation of SDASS policies.
  • To identify appropriate methods for monitoring the performance of SDASS and to report back to Trustees on the performance indicators against the strategic, business and operational plans.   


  • To act in accordance with SDASS financial regulations and ensure that expenditure is controlled in line with budgets as agreed by the Board.
  • To work with the Accountant to ensure budgets are prepared and that systems are maintained for financial monitoring up to Audit standard.
  • To ensure systems are in place for expenditure authorisation within defined budgets.
  • Work with the Accountant to ensure the financial audit is managed in an appropriate manner and that all financial reports are made in a timely manner to the relevant statutory bodies including Charity Commission and Companies House.
  • To ensure that financial policies and procedures are followed and that financial risks are identified and managed.


  • To be responsible for the management and securing of appropriate funding through statutory charitable and voluntary streams to meet SDASS's Business Plan developments.


  • To be responsible for the SDASS Charity Shop.
  • To ensure that volunteers are recruited and engaged to support the goals of the shop.
  • To ensure the Charity Shop has the appropriate structures in place to ensure it can thrive and deliver a source of unrestricted funds for SDASS.


  • To identify gaps in service provision and enable development of new services to meet the aims of the charity.
  • To ensure that relevant external policy information is monitored so that SDASS is resourced and informed.


  • To be responsible for the public profile of SDASS and ensure positive and professional relationships are in place with agencies from the statutory, voluntary, community and private sector.
  • To lead on Marketing and Communications within SDASS and externally using appropriate staff and agencies as required.
  • To ensure there are effective mechanisms for the involvement of service users in the development and organisation of services.
  • To establish SDASS as the lead specialist organisation in Swindon which represents the interests of service users experiencing domestic abuse and their families to other agencies in the development of effective local and national strategies. 


  • To have responsibility for the effective governance systems throughout SDASS including risk management, financial probity, audit and health and safety.
  • To be the vice Chair of the Risk & Audit Committee
  • To ensure the Trustees are informed of any identifiable responsibilities and risks to enable the Board to fulfil its governance responsibilities.


  • To provide management support as part of the management rota to staff working outside office hours and the SDASS out of hours telephone helpline when necessary.
  • To undertake such other duties, training as maybe reasonably required, and which are consistent with the general level of responsibility of this job.
  • To have responsibility for maintaining personal and professional development to meet the changing demands of the job and SDASS by undertaking appropriate training and development activities.
  • To ensure equality of opportunity both in service provision and employment as reflected in  the diverse community  of Swindon.
  • To comply with legislation and SDASS policies including but not limited to Confidentiality, Information sharing, Data Protection, Safeguarding vulnerable adults and children.
  • To undertake any other duties commensurate with the seniority of the post.
  • To support all staff and volunteers in ensuring the well being of service users.

The duties of the post may change and develop over time in response to new legislation, SDASS policies, organisational development and national policy. Such development will be monitored in conjunction with Senior staff and Board of Trustees and will be reflected as necessary in the aims and objectives of the post.

Person Specification


  • Demonstrable successful track record in management at a senior management level in at least one of the voluntary, statutory or charity sector.
  • Demonstrable record of leadership of organisations or departments of at least 25 staff.
  • Evidence of participating in multi-agency partnership working and decision making.
  • Evidence of ability to fundraise for grants, bids and unrestricted funding
  • Experience of formulation of strategic plans and the successful implementation.
  • Experience of negotiation of formal agreements and contracts with external organisations.
  • Experience of compilation of budgets.
  • Experience of budget management and control at a senior level and experience in successfully leading projects and programs to on-time, on-schedule and within budget close.
  • Strong effective leadership, interpersonal and motivational skills.
  • Demonstrable ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence.
  • Excellent communication (written, verbal and presentation) skills.
  • Self-motivated, decisive, with the ability to adapt to change and competing demands.
  • Ability to collate and analyse data and write effective and impactive reports as required.
  • Ability to assess operational risk.


  • An understanding and knowledge of the practical, emotional, social and economic issues facing victims of domestic violence and abuse.
  • Awareness of legislation relevant to the effective provision of domestic abuse services and management of a voluntary sector organisation.


  • Full UK driving licence and access to own transport is essential for this post
  • This post will be subject to an enhanced DBS check
  • This vacancy is open to females only (Exempt under the Equality Act 2010, pursuant to schedule 9, Part 1)

See our Data Privacy Notice for candidates on our website under Policies

It is essential to the development of SDASS service delivery that the post holder is able to respond flexibly to changes in the requirements of this post.  This job description is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time.

Application Instructions

Please send a CV and covering letter outlining your experience and skills and what you could bring to SDASS.

More about Swindon Womens Aid
Swindon Womens Aid


Swindon Domestic Abuse Support Service is committed to empowering and supporting male and female victims ... Read more

Posted on: 14 October 2021
Closed date: 13 November 2021
Tags: Senior Management, Social Care/Development

The client requests no contact from agencies or media sales.