World Vision is the world’s largest international children’s charity. Every day we bring real hope to millions of children in the world’s hardest places as a sign of God’s unconditional love. At World Vision, our aim is simple – to keep every child free from fear. We are also proud to be voted one of the Top 100 ‘Best Not-For-Profit Organisations to Work For 2015’.
This is a fantastic chance to join a leading charity in Milton Keynes. As Systems Developer, you will provide bespoke supporter letter development in line with requesters’ requirements in relation to our Customer Relationship Management (CRM) system. In addition, you will perform regular system administration tasks as and when needs dictate.
As part of the ICT and Operations team and reporting to the System Development Manager, you will have responsibility for:
• Letter development – in order to communicate with World Vision supporters, you will develop complex letters using MS Word to include specific requirements, capture and analysis as well as testing, printer set-up, sign-off and deployment
• Data management – investigate issues related to data received and either resolve issues personally or escalate to the relevant third party or appropriate manager. You will also support World Vision staff who are responsible for loading data from third parties
• Application administration – assist the development team in the administration of World Vision’s helpdesk application, as and when required.
Degree educated or with equivalent level education, you will need an in depth knowledge of Microsoft Office applications, Word in particular, as well as experience in writing Microsoft VBA in relation to MS Word. Knowledge and hands on experience of CRM systems, particularly in a charity context would be ideal.
With good English and grammar in general, you should be highly detail-conscious, customer-focused, well organised and a great team player. We are also looking for flexibility and someone with a methodical approach who can prioritise a busy workload. The role will also give you the opportunity to learn new skills and increase knowledge. Experience of working in an ICT team, perhaps including interaction with the user community will be an asset and you should be confident working and communicating with people at all levels.
Through its mission, World Vision UK is a Christian charity and a great place to work. While the role does not call for a Christian as an organisational requirement, all applicants must be willing to work within a Christian framework and be sensitive to its various expressions across cultures and denominations.
As well as the salary indicated, you can expect a range of benefits including pension, health cover, subsidised gym membership, generous holiday entitlement and free parking.
Please click ‘To Apply’ in order to view the Job Description and Person Specification, complete our short online application form and upload your CV and covering letter.
Closing date for applications: 22nd February 2016
Please note that if response for this role is higher than anticipated, we reserve the right to commence interviews and appoint before the published closing date.
World Vision UK is an Equal Opportunities Employer
No agencies please