Team Administrator Jobs in Scotland
The Role
This is an exciting opportunity for a Technical Administrator to join our organisation. This post is for a Technical Administrator who will play a central role within The Fostering Networks Practice, Learning and Development service taking a lead on the co-ordination, administrative duties and technical online developments. We are going through an exciting period of digital transformation and this post will be integral to our success. The post will have responsibility for the overall co-ordination and oversight of administration for the L&D function, support the facilitation of training courses delivered both virtually and in-person. Support and facilitate the technical operation of online and in person training and events, order and maintain stocks of, publications and other resources and assist the department in the production of reports including gathering relevant information and statistics.
About you
We are looking for a confident and enthusiastic technical administrator with experience of working in a customer-facing role to support the delivery of practice, learning and development across the UK.
With excellent communication skills and a sound understanding of e-Leaning platforms and Microsoft 365, you will use your organisational expertise to provide reliable and comprehensive coordination and administrative support to a busy team. We are looking for someone with experience of the fostering sector.
Full details of the role can be found on our website.
The Fostering Network Benefits
Holiday entitlement up to 30 days per year dependent on location plus bank holidays
Family friendly and fostering friendly employment leave
24 hours per day, 365 days per year Employee Support Helpline
Pension & Life Assurance
Access to a range of high street and online discounts
Closing date: Monday 22th April at 12noon
Interview date: 30th April 2024 (via Teams)
To apply, please click the below apply via our website and email your completed word application form to the email address provided. CVs will not be accepted.
The Fostering Network is committed to equal opportunities and welcomes applications from all sections of the community and especially encourage applications from groups which are under-represented. All applicants are treated equally and selected on the basis of individual merit and ability to meet the requirements of the role.
The Fostering Network is committed to recruiting staff members with lived experience of fostering, care experienced or related experience.
As an organisation we are committed to supporting flexible working. This post is advertised as full-time, but we are open to applications from individuals who would like to work part time as part of job-share arrangement, please indicate on your application.
The Fostering Network is a registered charity in England and Wales 280852 and in Scotland SC039338.
The client requests no contact from agencies or media sales.
Are you a warm, engaging and exceptional online workshop and training facilitator passionate about social justice?
About Kinship:
If you’re passionate about purpose – real change for real people, then now is a good time to join us. We are Kinship.
We support grandparents, siblings, aunts, uncles, other family members and friends who step up to raise children when their parents can’t.
Our vision is for a society where every kinship family has the recognition, value and support they need and deserve.
What you need to know about this role:
We know kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident and empowered to do that. A new training contract with the Department for Education will support this outcome.
This role is pivotal in supporting kinship carers to understand what being a kinship carer actually means, what choices are available to them and how to access the information and advice they need for their kinship families in England.
You’ll be part of a team delivering regional roadshows across the country. You’ll help facilitate on the day, presenting to kinship carers across England. Alongside roadshows you’ll deliver introductory training at local peer support groups.
You’ll join a new team – Advice, Training and Information who will be resolute about creating a positive and impactful learning experience for all kinship carers in England. A strong facilitator and communicator, you will need to be great at presenting content to kinship carers. You’ll need to calm under pressure and able to deliver exceptional in person workshops and training to small and large audiences.
Being interactive, engaging and able to read the room are essentials for this role. You’ll be curious – and always thinking about how you can improve your delivery and the experience for kinship carers. We’re building a team who is open, focussed on the needs of kinship carers and who are looking to continuously and positively improve.
As part of this new training service, you’ll receive all the training and development to support you to succeed in this role. This may include overnight stays as part of induction and training. This is a role that will need to travel and we’re happy to discuss how this could work best if you have kinship caring responsibilities. You will not be responsible for logistics.
What you’ll need to achieve in this role:
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Co-delivering exceptional in person introductory roadshows to kinship carers in England (16 over a 12-month period) as part of a delivery team.
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Leading exceptional in person introductory workshops to peer support groups in England (individual target - 20-30 over a 12-month period).
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An in-depth understanding of kinship care in England (we’ll provide training and support).
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Consistent approach across training experiences, following manualisation processes.
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Effectively facilitating roundtable discussions (as part of the roadshow format).
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Supporting consultation events with kinship carers to support co-design of the service.
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Ensuring KPIs for service delivery (including feedback and evaluation) are met including kinship carer experiences (90% service user satisfaction).
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Ongoing continuous development of training resources and delivery using insight, data and participation from kinship carers.
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Ensuring training is accessible and adapted as required.
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Be comfortable being a ‘face’ for the service in promotion, in person and for online resources.
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Take part in creating online content, including being confident in front of the camera to produce video and verbal content to add to our online resources, advice and guidance.
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Contribute to online resources as required.
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Take accountability for using Salesforce effectively as our case management system to support service delivery learning, high performance and evaluation. Ensure excellent administration in your delivery, keeping to deadlines.
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Work closely with Advice Service, Peer Support Service and Programmes teams to create onward referral pathways.
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Work with local authority partners to create regional content for in person introductory training workshops at peer support groups.
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Ensure tone of voice, language and brand are in line with Kinship guidelines. Contribute positive active learning and proactively create opportunities to understand kinship carers needs for training (using learning logs).
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Contribute to case studies demonstrating impact of training service alongside ongoing insight to influence policy and campaigning development.
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Actively contribute to a delivering high performance across the team. Commitment to personal development.
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Live the Kinship values and behaviours daily, embedding collaboration and learning with others across the organisation as part of your role.
What you’ll bring (your experience):
Essential experience, skills and abilities:
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Substantial experience delivering engaging in-person training and workshops for diverse audiences, or transferable skills which demonstrate excellent communication and presentation skills.
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High quality and professional in-person facilitation skills, or transferable skills which demonstrate excellent communication and presentation skills.
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Demonstrable experience of holding clear boundaries and managing unforeseen circumstances (like disruptive behaviour) within training contexts, or transferable skills which demonstrate your ability to manage boundaries and unforeseen circumstances in a professional context.
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Proven experience of delivering training workshops which deliver impact and learning outcomes for participants, or transferable skills which demonstrate your ability to deliver positive outcomes in a professional context.
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Excellent Powerpoint skills.
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Experience of working with communities with different levels of digital literacy. Ability to develop in-depth subject knowledge (kinship care for example) to deliver consistent and up to date content.
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Excellent written, verbal and visual communications with high attention to detail, representing Kinship and this new training service with conviction and professionalism.
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High degree of confidence using technology, or willingness to develop and take accountability for using technology.
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Willingness to think outside of the box and ability to work with others to work in non-traditional ways to achieve change for kinship carers and their families.
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A positive, can-do, solutions driven attitude that helps contribute to a clear learning culture for the team.
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Ability to work on your own initiative and manage a complex and varied workload to successfully meet project deadlines and targets.
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To act at all times in the best interest of Kinship and the families we support. Resilience when dealing with challenging and sensitive issues.
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Non-judgemental (reflected in language and behaviour).
The client requests no contact from agencies or media sales.
Are you a warm, engaging and exceptional online workshop and training facilitator passionate about social justice?
About the role
We know kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident and empowered to do that. A new training contract with the Department for Education will support this outcome.
This role is pivotal in supporting kinship carers to understand what being a kinship carer actually means, what choices are available to them and how to access the information and advice they need for their kinship families in England.
You’ll facilitate our online introductory training workshops for kinship carers, alongside a kinship experienced colleague.
You’ll join a new team – Advice, Training and Information who will be resolute about creating a positive and impactful learning experience for all kinship carers in England.
A strong facilitator and communicator, you will need to be (or become) a Zoom whizz, confident in using breakout rooms and all the extras, calm under pressure (sometimes technology lets us down) and able to deliver exceptional online workshops and training to small and large audiences. We’ll also ask you to support one-off in person training occasionally.
Being interactive, engaging and able to read the ‘online’ room are essentials for this role. You’ll be curious – and always thinking about how you can improve your delivery and the experience for kinship carers. We’re building a team who is open, focused on the needs of kinship carers and who are looking to continuously and positively improve.
As part of this new training service, you’ll receive all the training and development to support you to succeed in this role. This may include overnight stays as part of induction and training.
What you’ll need to achieve in this role:
Key responsibilities:
· Deliver and lead exceptional online introductory training workshops to kinship carers in England (individual target - between 40-50 over a 12-month period). Confident and frictionless use of Zoom (including breakout rooms and other tools) to deliver a high-quality training experience.
· Consistent approach across training experiences, following manualisation processes.
· An in-depth understanding of kinship care in England (we’ll provide training and support).
· Ensure KPIs for service delivery (including feedback and evaluation) are met including kinship carer experiences (90% service user satisfaction).
· Occasional face-to-face training delivery (for regional roadshows where appropriate).
· Ongoing continuous development of training resources and delivery using insight, data and participation from kinship carers.
· Ensure training is accessible and adapted as required.
· Be comfortable being a ‘face’ for the service in promotion and online resources.
· Take part in creating online content, including being confident in front of the camera to produce video and verbal content to add to our online resources, advice and guidance.
· Contribute to online resources as required.
· Take accountability for using Salesforce effectively as our case management system to support service delivery learning, high performance and evaluation. Ensure excellent administration in your delivery, keeping to deadlines.
· Work closely with Advice Service, Peer Support Service and Programmes teams to create onward referral pathways.
· Work with local authority partners to create regional content for online introductory training workshops.
· Ensure tone of voice, language and brand are in line with Kinship guidelines. Contribute positive active learning and proactively create opportunities to understand kinship carers needs for training (using learning logs).
· Contribute to case studies demonstrating impact of training services alongside ongoing insight to influence policy and campaigning development.
· Actively contribute to delivering high performance across the team. Commitment to personal development.
· Live the Kinship values and behaviours daily, embedding collaboration and learning with others across the organisation as part of your role.
What you’ll bring (your experience):
Knowledge, abilities, skills and experience
Essential
· Substantial experience delivering engaging online training and workshops for diverse audiences, or transferable skills which demonstrate excellent communication and presentation skills.
· Demonstrable experience of using Zoom to a high level to deliver training (using breakout rooms and other tools to support and enhance facilitation). or transferable skills which demonstrate the ability to learn and develop excellent technical skills.
· High quality and professional facilitation skills, or transferable skills which demonstrate excellent communication and presentation skills.
· Demonstrable experience of holding clear boundaries and managing unforeseen circumstances (like disruptive behaviour) within training contexts, or transferable skills which demonstrate your ability to manage boundaries and unforeseen circumstances in a professional context.
· Proven experience of delivering training workshops which deliver impact and learning outcomes for participants, or transferable skills which demonstrate your ability to deliver positive outcomes in a professional context.
· Excellent PowerPoint skills.
· Experience of working with communities with different levels of digital literacy. Ability to develop in-depth subject knowledge (kinship care for example) to deliver consistent and up to date content.
· Excellent written, verbal and visual communications with high attention to detail, representing Kinship and this new training service with conviction and professionalism.
· High degree of confidence using technology, or willingness to develop and take accountability for using technology.
· Willingness to think outside of the box and ability to work with others to work in non-traditional ways to achieve change for kinship carers and their families.
· A positive, can-do, solutions driven attitude that helps contribute to a clear learning culture for the team.
· Ability to work on your own initiative and manage a complex and varied workload to successfully meet project deadlines and targets.
· To act at all times in the best interest of Kinship and the families we support. Resilience when dealing with challenging and sensitive issues.
· Non-judgemental (reflected in language and behaviour).
Desirable experience and knowledge:
· Experience presenting content in video format.
· Experience of using Salesforce.
· Knowledge and understanding of kinship care and/or children and families who need support.
General attributes:
· Commitment to equal opportunities and diversity and a respectful approach to working with people from a range of backgrounds.
· Flexible and willing to travel for work occasionally across England.
· Excellent written and spoken English
· Right to work in the UK
Your main relationships will be with:
· Team Leader - Online
· Training and Learning Lead
· Training team colleagues including Training Facilitators
· Training Officers
· Associate Director of Advice, Training and Information
· Advice, Programmes and Peer Support Teams
· Kinship carers
The client requests no contact from agencies or media sales.
Role purpose:
To support the development of innovative teaching and learning resources underpinned by our Skills Framework, across our portfolio of qualifications and accredited awards.
Main duties and responsibilities
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To develop engaging and accessible learning resources using a range of different formats, which supports learners to develop essential skills through leadership opportunities.
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To build and deliver online learning and training for both learners and tutors.
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To use data and research available to generate ideas and concepts for new and existing programmes.
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To support engagement with centres (customers) and learners to gather feedback and grow ideas to support programme development.
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To collaborate with suppliers such as graphic designers, when required, to develop high quality, visually appealing branded learning resources.
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To support projects with third party suppliers or subject matter experts when required, to meet customer need.
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To develop, enhance and sustain close working relationships with colleagues to support the programme development process.
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To keep up to date with relevant insights and emerging trends to enhance the learning experiences we can provide.
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To contribute to effective communication about our programmes, by working closely with the marketing and communications team and business development team to support messaging.
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To be an active part of internal project teams when requested, to support the organisations goals.
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To be an active member of the Innovation and Standards Directorate and to carry out any other reasonable duties as requested by the Head of Innovation.
Skills, experience and knowledge
Required/essential:
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Proven experience in developing high quality learning resources for young people and/or educators.
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Knowledge and experience of developing skills through learning programmes.
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The ability to problem solve and innovate new ideas.
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A passion for designing effective learning experiences.
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Project management.
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Self-starter with the ability to be proactive and driven to make improvements.
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A proven and confident communicator with a high level of written English and excellent attention to detail.
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Experience of supporting multiple projects and products to time and budget.
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Able to develop strong relationships with those around them.
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Able to complete tasks independently and / or as part of a team.
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Competent with IT (including Microsoft Office).
Desired:
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Experience using design tools such as Canva.
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Experience in managing third party suppliers on projects, such as graphic design or subject matter experts.
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Understanding of writing or delivering qualifications.
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Experience of developing online learning using tools such as articulate, Moodle or similar.
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Comfortable presenting in front of people.
Personal qualities
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Highly driven and motivated approach to work.
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Self-motivated.
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Able to work across teams.
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Self-starter.
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Passionate about creating high quality learning opportunities.
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Naturally curious and proactive.
The client requests no contact from agencies or media sales.
About The King’s Foundation
The King’s Foundation provides holistic solutions to challenges facing the world today. We champion a sustainable approach to how we live our lives and build our communities, we run a diverse programme of education and training for all ages and backgrounds, and we regenerate and care for places where communities thrive and that visitors enjoy.
We work nationally and internationally but at the heart of our organisation is the heritage-led regeneration of the Dumfries House estate and its wider community, where our principles and philosophies are explored and put into practice. The work of The King’s Foundation is inspired by His Majesty’s philosophy of harmony: that by understanding the balance, the order and the relationships between ourselves and the natural world we can create a more sustainable future.
The Role:
The post holder will assist on the development, implementation and delivery of high quality educational experiences including school workshops, short courses, teacher training programmes and public events related to Adventure and Nature Based Outdoor Education.
Our Adventurous and Nature Based offering is currently delivered from The Tamar Manoukian Outdoor Residential Centre on Dumfries House Estate through practical hands-on workshops and events, targeted predominantly at primary and secondary school aged learners. Our offering is being expanded through the Tamar Manoukian Sports Hall. Both centres, alongside our extensive estate grounds, provide workshops that focus on harmony with nature, physical wellbeing, mental wellbeing and opportunity for personal growth and development. The centre’s vision is to ensure there is an understanding between people and planet utilising the importance of green spaces. Due to the holistic nature of our education strategy, the post holder will have the opportunity to work with colleagues, on interdisciplinary programmes, from the wider education team including STEM, Food and Horticulture, Farming and Rural Skills, Hospitality, Textiles and Building Crafts.
Key Tasks
Supporting the Education Manager to ensure the smooth delivery of the King’s Foundation’s education strategy and core TMOC programmes by:
• Delivering Adventurous and Nature Based workshops and activities to a variety of age groups and abilities.
• Designing and evaluating workshops and activities that are in line with the aims and vision of the curriculum area.
• Keeping up to date with current practices and policies in outdoor education and industry, through networking, CPD and personal development.
• Assisting with compiling evidence for annual reports and newsletters for directors, funders and partners.
• Seeking opportunities to build and maintain relationships with industry partners.
Supporting the Education Manager to maintain the education facilities, staff and equipment by:
• Preparing, and maintaining equipment and facilities to a high standard prior to and following education activity, monitoring and requesting stock as appropriate.
• Supporting the Education Manager to ensure the maintenance of the TMOC building is completed, informing relevant King’s Foundation staff when maintenance is required.
• Carrying out, and reviewing risk assessments for TMOC education activities, following procedures for first aid and incident reporting.
• Assisting with mentoring and training fellow instructor team, demonstrating best practice
Contributing to the overall education aims of The King’s Foundation by:
• Furthering the wider education work of The King’s Foundation through contribution to team meetings, joint education activity and events and cross curricular CPD sessions.
• Maintaining familiarity with The King’s Foundation handbook and relevant HR procedures.
• Undertaking any other duties as may reasonably be required of you in the post.
It is in the nature of the work of the King's Foundation that tasks and responsibilities are, in many circumstances, unpredictable and varied. All staff are therefore expected to work in a flexible way when the occasion arises that tasks which are not specifically covered in their Job Description must be undertaken.
Person Specification
Essential Experience and knowledge:
• Minimum three years’ experience working with young people in special education
• Hold a range of National Governing Body qualifications in Archery, Climbing, Forestry School, Experience in wildnerness activities, Bushcraft Award
Essential Qualities:
• Able to represent the King’s Foundation professionally at all times.
• Strong interpersonal, communication and organisational skills.
• Ability to work proactively and flexibly to achieve set objectives
• The ability to work well within a team, maintaining positive relationships with the wider education staff.
Desirable experience, knowledge and qualities are:
• Ensure all outdoor learning activities are compliant with AALA licensing policies and procedure, carrying out daily dynamic risk assessments to ensure the safety of all activities.
• Demonstratable understanding of the value of outdoor learning and associated outcomes.
• Comprehensive understanding and extensive experience in the use of high quality outdoor learning in a range of settings and experience working with groups with a range of different needs.
• Enthusiastic and passionate about nature and the outdoors.
• Experience of planning and implementation of resources and programmes.
• Plan, deliver and review suitable outdoor activity sessions for groups and individuals.
Other:
• The post will be based at Dumfries House, Cumnock Ayrshire. Some travel within the UK may be necessary.
• This post is based on a full time 37.5 hour week linked to the target audience needs.
• Willingness to work occasional weekends or evenings as required for education or wider estate events, with a TOIL system in place.
• You must have the legal right to work in the UK.
• This post is considered to be a regulated activity therefore any offer will be subject to a satisfactory disclosure check with the Disclosure and Barring Service or PVG
Working with communities and partners around the world, we champion a sustainable approach to how we live our lives and build our communities.
The client requests no contact from agencies or media sales.